FlowersDirect.ie Avaliações 430

O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My son in Australia sent me flowers for my 60th Birthday. They arrived in a box, in tatters. Flowers were old, roses fell off from the stem and it was really just a bunch of leaves which fell all over... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was my first time ordering flowers bouquet from this webshop and I had such an amazing experience! I’ve ordered flowers bouquet “Purple Majesty” hatbox petite and a single heart shaped balloon for... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Casa e Jardim

Escrito pela empresa

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

430 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

Very disappointing service

Very disappointing service, received flowers that were not fresh and looked like they’ve been in a box for days. My partner was very disappointed as he spent €70 on it. The roses were wilted and squished and the lily’s were dead.

13 de abril de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Hi Simona, we’re truly sorry to hear that the flowers you received did not meet expectations. This is certainly not the standard of quality we aim to provide. We will reach out to you to resolve this.

Avaliado com 1 de um total de 5 estrelas

My son in Australia sent me flowers for…

My son in Australia sent me flowers for my 60th Birthday. They arrived in a box, in tatters. Flowers were old, roses fell off from the stem and it was really just a bunch of leaves which fell all over the floor . So disappointing considering the expense. Would never order from this company.

13 de abril de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Thank you for sharing your experience, and we’re truly sorry to hear about the condition your flowers arrived in—especially for such a special occasion.

This is certainly not the quality we aim to deliver, and we understand how disappointing this must have been, particularly as it was a thoughtful gift from your son.

We’d really like the opportunity to resolve this for you. Could you please send us a photo of the flowers via email at customer.service@flowersdirect.ie? Once we receive it, we’ll investigate right away and work on making this right for you.

Avaliado com 5 de um total de 5 estrelas

Your Easter Tulips were very beautiful

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately . This is my second time using FD from the UK , and will certainly use your service again ! Many thanks.

4 de abril de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Thanks a million for the lovely feedback, Fuchsia! We’re delighted to hear the Easter Tulips arrived beautifully and that our team could get that issue sorted for you quickly.
It’s a pleasure to look after our customers over in the UK, and we really appreciate the repeat business. We’ll be here whenever you’re ready to send your next surprise to Ireland!

Avaliado com 1 de um total de 5 estrelas

Bloody disgrace

Bloody disgrace . Miserable

4 de abril de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

I am very sorry to hear you’ve had such a poor experience with Flowers Direct; miserable is certainly not the standard we aim for. Could you please reach out to us directly at customer.service@flowersdirect.ie with your order number? I would like to look into this immediately to find out what happened and provide a proper resolution for you.

Avaliado com 1 de um total de 5 estrelas

If I could leave 0 stars i would

If I could leave 0 stars i would.
V poor customer service...even from the manager.
I ordered twice ...mistakes in both orders.
Flowers direct blamed courier service and wouldn't commit to any guarantee with future orders.
To close my complaint they refunded 20 euro to my credit card without my consent...the whole thing was so disrespectful.
Thumbs down from me...save yourself a headache and avoid.
This review was commented on by flowers direct but I have received no email/contact regarding this review and complaint.

2 de abril de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Hello, Michelle. We appreciate your time bringing this to our attention. We sincerely apologise for the overall experience you had with us. We will review your case and reach out to you accordingly.

Avaliado com 5 de um total de 5 estrelas

Lovely flowers

The recipients of my flowers were delighted with them so I am very happy with their service and quality of their flower arrangements.

26 de julho de 2025
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Thank you for your kind review, Geraldine. We are glad to know that you loved the flowers.

Avaliado com 1 de um total de 5 estrelas

Really bad

Really bad. Please don't order from them. Just go to nearest Costco. I spent so much on their ranunculus and the stems were completely dried off. The white spray roses were brown and some flowers broken. Don't waste your money.

20 de março de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Hi Tino, we’re really sorry to hear about your experience, that’s not the quality we aim to deliver at all. Thank you for bringing this to our attention.
Could you please share a bit more detail about your order (such as order number) so we can look into this properly? We’d really like the chance to make things right.
You can also reach out to us directly at customer.service@flowersdirect.ie and our team will assist you as quickly as possible.

Avaliado com 1 de um total de 5 estrelas

I received a bouquet from Flowers…

I received a bouquet from Flowers Direct (flowersdirect.ie) yesterday, and unfortunately the condition of the flowers was very disappointing. Instead of looking fresh and vibrant, the bouquet already appeared wilted and several flowers looked old.
Some petals were browning and drooping, and one of the roses had completely broken off from the stem. It was clear that the bouquet was not fresh when it arrived. This was especially disappointing considering that it was meant to be a thoughtful gift.
It’s sad to receive flowers that already look like they are at the end of their life. A bouquet should arrive fresh and beautiful, but this one looked like it had been sitting around for days.
Overall, the quality of the bouquet was far below what anyone would expect from a professional florist like Flowers Direct (flowersdirect.ie).

6 de março de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

I am so incredibly sorry to hear that the flowers you received were not up to our usual fresh standard. It’s very disappointing to hear about the wilting and the broken rose, especially as this was a gift.
We would love to make this right for you. Could you please send an email to customer.service@flowersdirect.ie with your order details and those photos? Our team will look into this immediately and get it sorted for you.

Avaliado com 1 de um total de 5 estrelas

Bought the rose and lily vase totalling…

Bought the rose and lily vase totalling 80e. Next day delivery . We'll the bouquet was more like a marsh land with cheap greenery leaves spouts. The lily's where all closed up and it was not arranged well at all. Huge difference from their website pictures to reality .have pictures to prove it .

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Hello, Mark. Thank you for bringing this to our attention. We sincerely apologise for the inconvenience and we hope to rectify the issue for you as soon as possible. We've reached out to you via email and we hope to hear from you soon.

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic! Ordered some flowers for my mum in Sligo due to any presents being sent back by customs when trying to send them from England.
She was delighted with them! They arrived right on her birthday. Will highly likely buy again!

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Yay! Thanks so much for sharing your incredible experience with us! :)

Avaliado com 3 de um total de 5 estrelas

Glass vase that the roses came in had a…

Glass vase that the roses came in had a hole.

*Edit - Customer services offered to send out replacement or gift voucher waiting to see when/if it arrives
*Edit2- Replacement arrived in good condition

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

We sincerely apologise for the inconvenience caused by the damaged vase. No worries, let us help you resolve the issue the quickest way possible. We've reached out to you via email and we hope to hear from you soon.

Avaliado com 1 de um total de 5 estrelas

Left with nothing but a receipt on Valentine's Day

Unless you enjoy showing your partner a receipt instead of the flowers you actually ordered(well in advance) on Valentine's Day then I would highly recommend to avoid. Absotlue no show Friday and despite promises and reassurances it would be delivered the next day, it was a complete no show again.

I've ordered from several florists over the years and this is the only one who have left me down. Disaster.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

I am so incredibly sorry for letting you down two days in a row. It is completely unacceptable that after ordering in advance and being given reassurances for Saturday, we still failed to deliver. I know how embarrassing it is to have to show a receipt instead of a gift, and I’m truly embarrassed that we put you in that position.
I am looking into exactly what went wrong with your order right now to ensure this is resolved immediately. We really missed the mark here, and I sincerely apologize for the disaster this has been.

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect job, beautiful flowers

26 de janeiro de 2026
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Thank you so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

beautiful flowers

The flowers were beautiful and on time for the event that I was planning. The flowers took the event to the next level. I would have loved these flowers just to brighten up my day at home as well or to send to someone. The baskets were to die for - with the perfect leather detail! They were perfect!

26 de janeiro de 2026
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Thank you so much, Keira!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great Customer Service, very happy.

25 de janeiro de 2026
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Our apologies for the late delivery Ciaran, we will reach put through email to rectify this incident.

Avaliado com 5 de um total de 5 estrelas

I ordered flowers and a balloon for my…

I ordered flowers and a balloon for my mum’s birthday, placing the order on Wednesday and requesting delivery to her workplace at a school on Friday. The whole reason for this was to surprise her at work, which I have done before and know she loves.

By 2pm on Friday the flowers still hadn’t arrived, so I emailed to check on the delivery and asked if they could be there before 3pm as the school closes. Although the response was quick, I was told they wouldn’t be delivered in time and the order was redirected to her home address instead.

The flowers themselves were lovely, but the delivery completely missed the point of the order and left my mum disappointed. I chose this company to support what I thought was a family-owned business, but unfortunately the delivery service was very disappointing.
Since my review flowers direct have contacted me and kindly offered a resolution for my experience. Thank you. Again the flowers were very nice and are still beautiful today

30 de janeiro de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Hi Erin, we’re very sorry for the disappointment caused. This isn’t the experience we want for our customers. We’ll be reaching out to you to discuss this further and make things right.

Avaliado com 5 de um total de 5 estrelas

First time ordering - very satisfied

It was my first time ordering flowers bouquet from this webshop and I had such an amazing experience! I’ve ordered flowers bouquet “Purple Majesty” hatbox petite and a single heart shaped balloon for my sister who lives in Dun Laoghire, Dublin and she received it the next day even though I placed my order on Friday night! The order was delivered around 15:00 the next day on Saturday. The flowers were so beautiful, almost identical to the picture posted on website, and the ballon was cute! I also contacted their customer service on what’s app and they were super quick to respond. I am so happy with my purchase and would recommend this webshop to everyone! 10 out of 10!

24 de janeiro de 2026
Avaliação não solicitada
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

Thanks a million for the 10/10 review, Albina! We’re delighted your sister in Dun Laoghaire loved the "Purple Majesty" hatbox and that our team could help you out over WhatsApp. We really appreciate the recommendation!

Avaliado com 5 de um total de 5 estrelas

Beautiful flowers

Beautiful flowers, really lifted my mams spirits.

8 de janeiro de 2026
logotipo da FlowersDirect.ie

Resposta de FlowersDirect.ie

We are glad to know the you loved the flowers. Thank you, Hannah.

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