I placed my order at 11:00 AM, expecting that a 1:00 PM – 4:00 PM window would be more than enough time for a mid-day delivery. Instead, the driver showed up at the very last possible minute (3:45 PM)... Ver mais
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Veja o que dizem as avaliações
The items were neatly packed and the cake was in great condition. Just the teddy bear has one hole that needs stiching. Maybe the stuff toy should be checked prior packing. Also delivery was beyond th... Ver mais
It’s great help for us who lives overseas to send gifts for our loved ones. Initially, the cake delivered was damaged. But they were quick to act and went extra miles to rectify the situation. Custome... Ver mais
A empresa respondeu
Customer support was efficient, friendly and helpful when I was preparing the photo and text option of my order. The order was delivered on time and in perfect condition and my wife was thrilled and h... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Souvenirs
- Fornecedor de Brindes
- Loja de Flores Secas
- Floricultura
- Delivery de Flores
- Design de Flores
Escrito pela empresa
Philippines' best rated online gift shop and flower delivery, providing all types of flower bouquets and gifts for all your needs! Send beautiful, affordable flowers and gifts from only P399 with Free Same-Day Delivery in Metro Manila, Metro Cebu, Davao City, Cavite, Bulacan, Laguna, Rizal, Batangas, Pampanga, Albay, and other selected areas in Misamis Oriental. FREE Nationwide Shipping is available on selected products. Cash On Delivery is accepted. No Credit Card required. Perfect for Birthdays, Anniversaries, Romance, I'm sorry, Valentine's Day, Mother's Day, and all other occasions or just because. We also deliver sympathy funeral flowers.
Informações de contato
Haig 283, 1550, Mandaluyong City, Filipinas
- (02) 8540 9773
- contact@flowerstore.ph
- flowerstore.ph
4,2
Muito Bom
3 mil avaliações
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Experience
On time Delivery, Fast Transaction, Beautiful Flowers.
11 de abril de 2026
Avaliação não solicitada
Very rude and unhelpful
Rude, unhelpful, and zero accountability
When my order arrived late and in terrible condition, I reached out to their customer support. Instead of apologizing or offering a solution, I was met with dismissive, rude responses. They blamed “the courier” and basically told me there was nothing they could do. I’ve never dealt with such unprofessional service — they clearly don’t value customers at all.
14 de setembro de 2025
Avaliação não solicitada
Resposta de FlowerStore.ph
Hi Diana,
We would like to extend our sincerest apologies for the experience you had with us. This is not the level of service we aim to provide, and we truly regret that we fell short of your expectations. To help us assist you more effectively, we kindly request for your order number and email address at contact@flowerstore.ph. This will help us locate your order and address your concern promptly.
Rest assured that our team will work its utmost best to provide the most appropriate resolution for your case. Thank you and we look forward to hearing from you.
All the best,
FlowerStore.ph Team
Worst Experience
I placed my order at 11:00 AM, expecting that a 1:00 PM – 4:00 PM window would be more than enough time for a mid-day delivery. Instead, the driver showed up at the very last possible minute (3:45 PM). While they might technically be 'within the window,' it is completely unacceptable to make a customer wait nearly 5 hours for an early morning order. There is zero efficiency here. Will not be ordering again.
14 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
Hi Migs,
We regret to hear that we fell short on the expectations about the delivery. To help us assist you more effectively, we kindly request for your order number and email address at contact@flowerstore.ph. This will help us locate your order and address your concern promptly.
Rest assured that our team will work its utmost best to provide the most appropriate resolution for your case. Thank you and we look forward to hearing from you.
All the best,
FlowerStore.ph Team
Every order was well-organized
Every order was well-organized, and the flower arrangements were beautifully done. The presentation was neat and consistent, and the overall quality met expectations.
8 de abril de 2026
Avaliação não solicitada
Areas for Improvement
The items were neatly packed and the cake was in great condition. Just the teddy bear has one hole that needs stiching. Maybe the stuff toy should be checked prior packing. Also delivery was beyond the time range requested. Overall I am satisfied with the pdt and service.
6 de abril de 2026
Avaliação não solicitada
Very fast delivery
Very fast delivery, recipient delighted with quality. Easy to use site and excellent payment system for an international user. Will use every time in future
2 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We would like to extend our deepest appreciation for the five-star rating and positive feedback in regard to our service as this means a lot to us. Many thanks for your patronage and may you have a flowery day, Jim! 💐
Kudos!
FS is always reliable and professional. I love the service and most importantly, the quality of the flowers is top-notch.
4 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We appreciate you for taking the time to provide an honest feedback and rating about our overall service as this means a lot to us. Our brand takes pride in providing quality delivery to assure that the senders and their loved ones are happy and satisfied. Hoping we can serve you again on the next special occasion. Many thanks again and may you have a flowery day, Mel! 😊
Great experience with flowerstore.ph
The order process is fast and efficient.
I was notified by the store about the whole process from payment being received to the product status delivery to completion of order. So hassle free.
4 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Arlene! 💐
Good customer service
The delivery is on time. My requests were accomodated even though I made multiple changes.
2 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We're pleased to know that you had a great experience with our rider and delivery as this means a lot to us. We highly appreciate you for trusting our brand in time for the special occasion. Hoping to serve you on to the next one! All the love from FlowerStore.ph, Jullan! 💐
Flowerstore is my go to online store…
Flowerstore is my go to online store for sending flowers and gifts. They deliver on time, packages your flowers and presents well with a card & video, have good tracking links and timely notices and most of all excellently professional and considerate staff in the store and riders.
3 de março de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Europe! 💐
Nice arrangement and fast delivery
31 de março de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Jeremy
Resposta de FlowerStore.ph
We're pleased to know that you had a great experience with our rider and delivery as this means a lot to us. We highly appreciate you for trusting our brand in time for the special occasion. Hoping to serve you on to the next one! All the love from FlowerStore.ph, Nico! 💐
Happy customer, happy store
I ordered to this shop multiple times and they never disappoint me with their products. What you see on their store is much better in reality.
27 de março de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We would like to extend our deepest appreciation for the five-star rating and positive feedback in regard to our service as this means a lot to us. Many thanks for your patronage and may you have a flowery day, John 💐
My order was delivered on time and in…
My order was delivered on time and in perfect condition with quality flowers, cake and birthday balloon to my Mom-in-Law. It was an excellent experience. Thank you so much. 😊
26 de março de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We highly appreciate you for the kind words and review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Mars 💐
Very satisfied customer
Customer support was efficient, friendly and helpful when I was preparing the photo and text option of my order. The order was delivered on time and in perfect condition and my wife was thrilled and happy. I am consistently impressed with the service from FlowerStore.ph and will gladly use them again. I can highly recommend them!
14 de março de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Andrew! 💐
The flowers are in outstanding…
The flowers are in outstanding condition when the flowers was delivered.
1 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We're glad to know that you had a great experience with our brand as this is the type of quality we are used in giving. Hoping to serve you and your loved one again in the next special occasion and transaction. Until next time, James! 💐
Instant Joy, Beautifully Delivered
Same-day flower delivery through the app—simple, seamless, and a perfect way to make someone feel special.
31 de março de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Ramoncito! 💐
Perfect gift for loved ones when you’re living overseas.
It’s great help for us who lives overseas to send gifts for our loved ones. Initially, the cake delivered was damaged. But they were quick to act and went extra miles to rectify the situation. Customer service was excellent. They redelivered another cake within the day fast and in time without costs. The cake was indeed delicious and the flowers were still fresh. Thanks and kudos to the whole team! Highly recommended.
1 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We would like to extend our deepest appreciation for the five-star rating and positive feedback in regard to our service as this means a lot to us. Many thanks for your patronage and may you have a flowery day, Sylvia! 💐
Resposta de FlowerStore.ph
We highly appreciate you for the review about our service as it means a lot to us. We wish to serve you on the next special occasion as we would love to be part of the next one. Many thanks again for the trust, Irwin! 💐
They are the best
They are the best. Great flowers and gifts, great communication, great service. Thank you!
1 de abril de 2026
Avaliação não solicitada
Resposta de FlowerStore.ph
We appreciate you for taking the time to share your good experience with our products and service as this means a lot to us. Hoping we can be part of the next special occasion.
Many thanks for ordering and for the trust, Jason! 💐
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