Foam & Bubbles Avaliações 

36
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were so pleased to have found Foam and Bubbles to help us redesign our bathroom. Foam and Bubbles worked closely with us to develop a design that suited our needs and agree on a budget fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Highly recommend Foam and Bubbles. Joanna and Avinash worked with us over a number of months to create the best layout for our bathroom redesign. Their knowledge of what can be done and the range of p... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a faultless experience ! They don't sell what they have stocked, they identify your requirements, walk you through a well thought out process, guiding you with an unbiased holistic approach.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was very happy with the service provided by Foam & Bubbles. We used them to design and manage our bathroom refurbishment. Avinash listened to our requirements and provided a clear design which he th... Ver mais

Detalhes da empresa

  1. Reforma de Banheiros

Informação fornecida por fontes externas variadas

THE HOME OF BATHROOMS


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(36)

5 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The Foam and Bubbles Experience

Foam and Bubbles provided a personal bespoke approach from the outset and the process from design to completion was impressive.

Avinash makes the effort to really understand his clients and accommodated the attention to detail we required. When certain aspects of the project needed reviewing when onsite - this was executed with the same collaboration and attention to detail. The final result was better than we had expected and I would highly recommended Foam and Bubbles.

A special thanks also to Johanna for her support throughout the whole process ensuring every detail -however minor was followed up on. Thank you!

13 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Avinash and Johanna took my ideas and turned them into fully fledged designs, and handled all of the materials purchasing, which was such a time-saver. The builders were prompt and delivered high quality work. Very happy with my new bathroom! This was my first major renovation work in my home and it was a delightful experience.

19 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Small Bathroom Replacement.

I approached replacing my bathroom which is small and in a modest flat with some apprehension. I feared that a designer would be pressuring me into expensive over-the-top solutions. My experience with Foam and Bubbles was completely different. Our discussions by phone were very practical and business-like. They took on board my requirements straight away and made sensible suggestions to keep costs in a realistic range. When it came to delivery they lined me up with an installer who proved to be about as good as it gets. Impressively they genuinely co-ordinated things like delivery of goods and supplier's timings and did not leave me to interface with a range of separate suppliers. From first phone call to installation complete was seven weeks and at project completion the money I had paid was precisely the quoted figure without any of the creeping extras one often experiences.

6 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a very good consultation experience…

Had a very good consultation experience with Foam & Bubbles. Of all the companies I contacted, I found them to be the most responsive, organised, and professional and good value in terms of their budget ranges. They scheduled a 1 hour, phone-based design consultation for the next working day. The following day, they emailed design mock-ups which captured well the essence of what I was going for. I felt very heard. I have had to put the project on hold so can't speak to the execution, but would be happy to reconnect with Foam & Bubbles when the time comes.

13 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful bathroom…

Absolutely wonderful bathroom designers. They were attentive throughout the process and quick to resolve any issues. They work brilliantly with BT Projects (on the build side). If you want a beautiful bathroom completed on budget and on time - highly recommend.

27 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Satisfied customer!

I used Foam & Bubbles for the supply of most of the bathroom products for the refurbishment of my 2 bathrooms. I had already finalised my new designs and decided on the make and/or style of the products when I selected my installer and it was my installer that referred me to F&B to see if they could assist in obtaining the products I wanted. Avinash of F&B was very helpful and accommodating in sourcing what I wanted and at decent prices. He also gave useful tips and advice in relation to the products' quality and aesthetics. A couple of products needed to be substituted after the initial order was delivered and a couple of other items needed to be replaced due to defects/wrong specs - F&B dealt with these changes efficiently and without fuss which was much appreciated.
Due to the large number of product items involved in a bathroom refurb, it was convenient having F&B organise their supply instead of having to deal with multiple suppliers myself. His trade/expert knowledge on product quality/reliability was also useful when one had to decide between seemingly similar products.
I did not get the bathroom tiles through F&B so cannot comment in that regard.

14 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Far away and without doubt my worst…

Far away and without doubt my worst customer experience ever. Six months on and our two-week bathroom refit is not complete and never will be. (At least not without further expense on our part.) Foam & Bubbles recommended fitters who botched the job despite taking twice as long (working right through Christmas and New Year and ruining our holiday). This happened because the design was flawed and Foam & Bubbles supplied the wrong tiles. But the fitter also botched the underfloor piping. When all this was discovered, we had to have the same fitter return. He botched the job AGAIN. Foam & Bubbles would not cover the full cost of repairs. In fact, they refused to pay the new contractor what they had initially offered to pay until we had promised not to make any further claims against them. We had to fight tooth and nail for every one of these subsequent steps and concessions. We had to have our household turned upside down three times. Our bathroom is still of a poor quality, with mismatched grouting throughout. All in all, a very stressful and unpleasant six months. We regret the day we contracted with Foam & Bubbles.

EDIT: In response to reply from Foam & Bubbles. Yes, on the third attempt we got the right tiles. They were inexpertly fitted for a second time by the fitters you insisted we use again. I must stress, a huge proportion of the blame for this disaster lies with them. But we would have had nothing to do with them were it not for you. You claim to use 'trusted fitters' and to take care of every step of the process. But this isn't true, as your strategy of distancing yourself of the fitters demonstrates. The four-figure sum you paid us did not cover the cost of fixing our bathroom.

14 de maio de 2021
logotipo da Foam & Bubbles

Resposta da Foam & Bubbles

Dear “Customer”, This review is defamatory as your contract was with the fitter, not us. We supplied you only with products which (apart from the initial tiles which we replaced). We also sympathised about your experiences with your fitter, and purely as a gesture of goodwill offered you a 4-figure ex-gratia payment, which you gratefully accepted shortly before posting this review. If you have an issue with your fitter, you can publicly review them accordingly, but what you have written here does not relate to Foam & Bubbles. It is neither true, nor in the spirit of the goodwill gesture we agreed.

Avaliado com 5 de um total de 5 estrelas

Loved the service from F&B

Loved the service from F&B - from the initial call where I was able to explain my bathroom vision and they put it into a 3D model so quickly, all the way though to co-ordinating the build so I didn’t have to do any of the stressful admin!

26 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bathroom Project LONDON N2

A careful, informed and intellint design service. The work was completed to a high standard in the agreed time and budget. The site was kept tidy and useable and the workforce were skilled and helpful. The management of the project kept me updated with every development and any need for change.

22 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Two perfect bathrooms

We had two bathrooms installed, one after the other. We agreed a plan (design), a price and a start and finish date. Foam & Bubbles started and finished on time, came in on budget and there was no snagging. Just two perfect bathrooms! I cannot recommend them highly enough!

22 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

After paying £300 for the design of 2…

After paying £300 for the design of 2 bathrooms, I was sent unsatisfactory plans (late as well), not at all matching what I had requested. The design consultation happens over the phone, which is far from ideal.
I asked for amendments, and all contacts stopped abruptly. I have since been trying to contact the company unsuccessfully. Extremely unprofessional.

23 de março de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

£150 before getting a quote and design!

I looked to Foam and Bubbles for a quote for the refurbishment of my bathroom. This company though, expects a potential customer to pay £150.00p up front to get a design and detailed cost for the refurbishment!! If I don't like their design or go ahead with them because of cost, it would have cost me £150.00p. Never come across this process with companies before, of course didn't go with 'em

5 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Attention to detail from my bathroom…

Attention to detail from my bathroom fitter . Joe did a perfect job that was a very challenging project . My bathroom was very dated and now it has been transferred to a beautiful contemporary shower room. Had great service from my designer at foam and bubbles and would highly recommend this company

11 de julho de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent job

Avinash at Foam & Bubbles did an excellent job throughout the design process and the team who fitted the bathroom were equally professional. Excellent communication and execution; highly recommended.

21 de março de 2019
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais