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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I received a damaged item and contacted the company on 19/12. On the 21st, a new order was created. On the 22nd, I was told they were out of stock and new stock was due mid-January (although this seem... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered some Ecofurn chairs from here for the garden, super happy with them. They were also at a lower price than any other seller I’ve seen in the UK and came with the pillows included! Everything ar... Ver mais

Avaliado com 3 de um total de 5 estrelas

I have had a disappointing experience with the company. I wouldn't recommend. I ordered some ceramic cups which say they are microwave save, dishwasher safe but if you have any sort of warm dr... Ver mais

Avaliado com 5 de um total de 5 estrelas

I absolutely love this brand. Their product selection is beautifully curated, with excellent quality products. I've ordered a couple of things now and both were dispatched quickly with good communicat... Ver mais

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. Loja de artigos domésticos

Escrito pela empresa

Find simple unfussy Interiors new baby gifts from Liewood children’s toys made to last from Maileg and puzzles to keep little ones entertained. Furniture from Broste Copenhagen and delightful bedding from Swedish Linens. We also stock the popular Wobbe...


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Pleased

Ordered two Liewood items and they turned up nicely wrapped in pretty paper. Dispatched quickly too. Will use company again

11 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I never have to drink tea from a metal mug again :)

I order two ceramic tea mugs without handles to fit in the slots on my new sofa. Metal cups for tea don’t cut it so I searched online and found this company. They were delivered quickly and the products were well packaged with care and very cute. The mugs are beautiful and I would definitely recommend and use them again.

5 de agosto de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

delivery timing misleading / delayed responses

I decided not to give less than three stars because the refund process was easy. ordered a coffee table which was meant to be delivered in 3-5 working days. Weeks later no update so I decided to chase up, after a call or two and having to chase again I get told you have to wait till August due to logistical issues. I accept these issues are out of their hand but better communication was expected. I am sure the coffee table would have been good though.

6 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with my purchase, thank you

Ordered a Hubsch mirror and I am very pleased with it. Communications with Katy before buying was extremely prompt and welcoming and was ultimately the reason for our purchase with them.

24 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unfortunately I was extremely…

Unfortunately I was extremely disappointed with my purchase. I ordered a framed print but the frame looked entirely different from the image online. This was because a stock image had been used. When I contacted customer support, I had to chase for a resolution and ended up having to return the item.

18 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered 2 chairs and a table from…

I ordered 2 chairs and a table from these in April 2021. It is now November 2021 and I am still waiting for the table. At the beginning the responses were very slow but now they seemed to have stopped. The cost of the table was £78 and it was paid for back in April.

1 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products and customer service

Ordered some Ecofurn chairs from here for the garden, super happy with them. They were also at a lower price than any other seller I’ve seen in the UK and came with the pillows included! Everything arrived in really nice packaging and I had continual updates from Folk interiors about shipping and arrival times. Will definitely be ordering again soon!

13 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and quality

I bought some pasta dishes from Folk Interiors and they were well packed, arrived early and are great quality. I also had a small issue and the customer service was excellent with me receiving a response from Katy when she was on holiday! I honestly can't rate them highly enough!

3 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Ordered a marble terrazzo board but it unfortunately came broken. However Folk were very very good with their post purchase service and offered a refund promptly. Can't really fault the service.

29 de janeiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant small business

I absolutely love this brand. Their product selection is beautifully curated, with excellent quality products. I've ordered a couple of things now and both were dispatched quickly with good communication from the seller and lovely personal touches. The seller even gift wrapped one of the items and included a gift message at my request after I had placed the order. Will definitely be ordering from them again (and again!)

18 de dezembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sent dirty used items and ignored by seller

I paid £24 for 4 paper baubles so was expecting premium quality. Upon opening them they look like they have been owned for years. Dirty and ripped around the edges. I immediately contacted by email (twice now) which was ignored. For the last week I’ve been sending Instagram messages which are also ignored (even though they are active on there posting stories!). At a loss as to what to do as they have my money but sent items that are clearly not as advertised which must be against some consumer law.

11 de dezembro de 2020
Avaliação não solicitada
logotipo da Folk Interiors

Resposta de Folk Interiors

This was refunded in full on the 15th Dec.

Sorry we missed your original email at our busiest time of year. Katy x

Avaliado com 1 de um total de 5 estrelas

Chinese made, I expected designed and made In Copenhagen

The wine glasses I bought give the impression they’re designed and manufactured in Copenhagen, and are unique and individually hand blown. When I received them I discovered they were made in China.

28 de novembro de 2020
Avaliação não solicitada
logotipo da Folk Interiors

Resposta de Folk Interiors

Hello,

Like I have already told you in an email these are designed in Denmark and are manufactured in China. They are still hand blown and individual pieces made by skilled craftsmen in China.
I'm sorry you feel like you have been misled. Indeed there is very little actual manufacturing that happens in Denmark these days. I have sent you a returns label and will send you a full refund including delivery on return.

Katy

Avaliado com 4 de um total de 5 estrelas

Really great website

Really great website, beautiful things. Happy with my products. Did take 15 days to arrive, without any updates on delivery.

22 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just discovered this great company

Just discovered this company, lovely products, and great service. The item is beautiful quality, arrived in good time and was wrapped in fully sustainable packaging, with a nice note. Would recommend!

16 de setembro de 2020
Avaliação não solicitada

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