Folksy Avaliações 

476
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

folksy.com not care about another fake website , lot of spam people using your name and logo , folksy.cc in main fake website and they are using your letter pad logo and all but you are not responding... Ver mais

Avaliado com 3 de um total de 5 estrelas

I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... Ver mais

Avaliado com 5 de um total de 5 estrelas

Not having any experience with high tech, social media etc, I've found help and advice on folksy. This has made quite a scary tentative experience not so bad. Although I will say that I'm still tryi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Folksy is a brilliant British based website selling fantastic handmade arty craft items. Everything about it is positive. The products are good quality and are often found cheaper on Folksy compared t... Ver mais

Detalhes da empresa

  1. Arte artesanal
  2. também em
  3. Loja
  4. Loja de Artesanato
  5. Loja de artigos para tricô
  6. Loja de scrapbook
  7. Loja de Souvenirs

Sobre Folksy

Escrito pela empresa

Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.

Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.

And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

476 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(476)

36 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

I love Folksy because it's a site for…genuine British crafts people and artists

I do love Folksy because it's a site for genuine British handmade crafts, it's also a British run company and has a friendly community (well some are friendly). You can rest assured you are buying hand crafted, hand painted, hand made. The only downside hence 4 instead of 5 stars is that it is not as well known as it could be. Hopefully that will change as more British creatives move to Folksy

30 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

Robbed

Appalling. Ordered a card from Kraken Cards via Folksy and it never arrived. Seller wouldn't respond to emails and Folksy claimed to be unable to help. I've been robbed, don't use.

21 de junho de 2024
Avaliação não solicitada
logotipo da Folksy

Resposta da Folksy

Hi Nic, we're very sorry about your negative experience of using Folksy. It will be of little consolation but your experience is highly unusual as most Folksy sellers ship their work promptly and offer a great service. We have spoken to the seller and they have confirmed that they have now refunded your order in full.

Avaliado com 4 de um total de 5 estrelas

Seller's review of selling through Folksy

Would like to be able to message customers direct from Folksy to tell them we have dispatched the order. Would also like to be able to purchase shipping labels direct from Folksy.

11 de junho de 2024
logotipo da Folksy

Resposta da Folksy

Thanks for your feedback. We'll take them into consideration when making future improvements to Folksy.

Avaliado com 3 de um total de 5 estrelas

I like the website in gral.

I like the website in gral.
Just a few things to improve:
- The photos could be easier to watch. To pass from one to the next one could be more simple by having a "next arrow" or sliding the finger over the image to go to the next image.
i would like to add articles with the same characteristics but different colour within one category and not adding them as a totally different article.

2 de maio de 2024
logotipo da Folksy

Resposta da Folksy

Thanks for the feedback Reyes. We will consider how we can improve product image navigation when we next make improvements to the site. We do have a variations feature which allows you to add different colour options to your listings. Get in touch with support@folksy.co.uk if you need help using variations on Folksy.

Avaliado com 1 de um total de 5 estrelas

I cancelled my subscription with them

I cancelled my subscription with them. They then went and took another months subscription from my bank . Not Happy !

12 de maio de 2024
Avaliação não solicitada
logotipo da Folksy

Resposta da Folksy

Hi there, we're sorry you were overcharged. It sounds like you might have cancelled your Plus subscription less than 3 working days before the payment was due to be charged and so the payment had already been submitted. There is a warning about this on the Plus page of your Folksy Dashboard. Could you please email us at support@folksy.co.uk and we will look into this for you

Avaliado com 5 de um total de 5 estrelas

Great place for British crafters to…

Great place for British crafters to sell. National and international sales which seamlessly combine with your Royal Mail account for easy postage.
Still a little clunky with no stock control at variation level and no month by month statements. There is an overall finance statement but this cannot be printed month by month for accounting purposes.
However, fees are sensible with no uplift on postage unlike the major marketplace, so these quirks can be overlooked.
You will not reach the markets that Etsy will so you will need a good website to allow linking back to your Folksy store.
Overall, I am happy.

3 de maio de 2024
Avaliado com 1 de um total de 5 estrelas

Dont waste your time if you are a seller!

If you're a seller on Folksy, you may find that the site itself doesn't do much to generate traffic or orders for your products, despite the monthly fee of £7. While it's an okay platform to list your products, there are better shopping channels available if you're looking to attract more customers.

21 de abril de 2024
Avaliação não solicitada
logotipo da Folksy

Resposta da Folksy

Hi Paul, thanks for your feedback. We are a much smaller site than our main competitor and we don't have a huge marketing budget. That said, we do work really hard on our SEO and are constantly tweaking things to make sure Folksy items and shops rank as highly as possible on Google and other search engines. We do also run PLAs (paid listing adverts on Google) for almost all products on Folksy - which we pay for. Around 35% of sales come from Google. Considering our size, and that we are British and not global, we do amazingly well.

Avaliado com 1 de um total de 5 estrelas

Thinking of becoming a seller, please think again.

I decided to join up as a seller on Folksy, I am also a seller on Etsy and Ebay,
Folksy site is very hard to use especially when you have a few hundred listings, there are no video functions to add to the adverts, if you want to do a shop sale you have to edit each and every advert, there is no search option to search a specific item in your shop, you have to search through page after page of your adverts to find the one you want.
If you don't promote your own shop sales on social media then you will get very few to no sales, on Etsy if you promote your shop and make a sale from the link you shared then you get the sale for free, Folksy still charge you for promoting your own sales. I made the mistake of paying £75 for the year and i really wish i hadn't bothered. Very dissapointed, I will be sticking to Etsy and Ebay from now on and will be leaving Folksy asap.

27 de março de 2024
Avaliação não solicitada
logotipo da Folksy

Resposta da Folksy

Hi Lin, we're very sorry that you found Folksy difficult to use. We will take your feedback on board for future site improvements.
In terms of promotion, we are a much smaller site than our main competitor and we don't have a huge marketing budget. That said, we do work really hard on our SEO and are constantly tweaking things to make sure Folksy items and shops rank as highly as possible on Google and other search engines. We do also run PLAs (paid listing adverts on Google) for almost all products on Folksy - which we pay for. Around 35% of sales come from Google. Considering our size, and that we are British and not global, we do amazingly well.

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