Foodhak Avaliações 372

O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My expectations were pretty low as most high protein snacks I have tried have been tasteless and usually have a dubious texture. But these are by far the best I have tried and I've thoroughly enjoyed... Ver mais

Avaliado com 1 de um total de 5 estrelas

Purchased Foodhak’s pumpkin spice granola through Ocado, only to find it contained whole cloves - a really awful breakfast experience. Contacted Foodhak and they sent a replacement and promised to loo... Ver mais

Avaliado com 1 de um total de 5 estrelas

On very short notice I was advised that my order date would be changed. I arranged with them to redeliver on a different date as that didn't suit. The rescheduled order never showed up. I c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've tried other meal delivery services, but this one really stands out. The food tastes so fresh and the Ayurvedic options are an added bonus that makes me feel good about what I'm eating. Snacks li... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Alimentos
  2. Serviço de fitness e nutrição

Escrito pela empresa

Foodhak offers a food as medicine ecosystem making cutting-edge nutritional science accessible to you. Foodhak was founded on the idea that on one hand, food could be deeply nourishing, healing and restorative, and on the other, it could taste incredible. We believe that everything you eat should enrich your body and be personalised to you. The Foodhak app brings personalised nutrition to your fingertips with bespoke advice and custom meal plans. We combine health principles founded in both traditional Ayurvedic learning and the latest scientific research. We don’t believe in compromise. Not on health, not on convenience, and not on flavour. This is the future of food.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

372 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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Avaliado com 5 de um total de 5 estrelas

Sustainable, Convenient, and Packed with Flavour

I was really skeptical about reheating meals, as they normally come pumped with lots of sugar and artificials.

Here we go healthy meals delivered to your house, full of flavour and suitable for gluten intolerance dietary requirements. Really pleased with most of te dishes I tried so far: Jerk prawn, Chicken Jollof, and Burrito bowl.

2 de outubro de 2024
Avaliação não solicitada
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 3 de um total de 5 estrelas

Good food but the logistics side is awful

The food is incredible but the logics side of their business is very bad. Poor communication. Delivery doesn't come when you expect, takes them 3 days to reply to emails. It almost feels like they have grown too big too quickly. I ended up cancelling because the deliveries were unreliable and I travel a lot for work. When I thought about rejoining as the food really is that good they have increased the prices of the boxes by £30!!!! Looks like I'm going back to a Simmer!

17 de outubro de 2024
Avaliação não solicitada
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Resposta da Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. However, we're sorry to hear that the delivery process wasn't as smooth as you were expecting. We will look into this.

Thanks,
The Foodhak Team

Avaliado com 5 de um total de 5 estrelas

Incredible Meals for a Busy Lifestyle 🤍🤍

Foodhak’s meals have been a lifesaver for me. They’re healthy, delicious, and so convenient! The portion sizes are perfect, and I love the variety.

12 de agosto de 2024
Avaliação não solicitada
logotipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 4 de um total de 5 estrelas

Monthly weight loss plan: quick, tasty and very repetitive

I purchased food from foodhak because i wanted healthy food that required no prep and was hoping to loose weight. I bought the 1 month weight loss plan 4 months in a row and the food was mostly:
- tasty (i am not a fan of very hot curries so these felt right to me),
- quick,
- portions a bit on the small side (i know, weight loss... :) but i ended up adding other foods to it and did not loose any weight)
- very repetitive the monthly package did not change once.
- expansive.
The last 3 points led me to cancel my subscription.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We have recently updated and rewritten our meal plans to offer more variety and include more Foodhak dishes. We hope you'll restart your subscription to experience them!

Thanks,
The Foodhak Team

Avaliado com 1 de um total de 5 estrelas

I cancelled my order 10 days before…

I cancelled my order 10 days before delivery. I was still charged and the box was delivered. However, I was travelling and could not accept the order.

They gave an excuse that I didn’t cancel in time when in fact I did. They sent me their are and Cs and my cancellation time fell right within their explanation.

After responding to that email I have been met with silence.

I do not reccomend.

3 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Great meals

Great food, easy to prepare with simple instructions - would recommend. Red Thai Fish Curry was fantastic!

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 5 de um total de 5 estrelas

Quick, Tasty, and Nutritious!

I am glad I was convinced to try these products. The Red Fish Thai and Jerk Prawn are just amazing--- flavoursome and full of protein, and who could believe how easy they are to make?

2 de outubro de 2024
Avaliação não solicitada
logotipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 5 de um total de 5 estrelas

Fantastic food

Great food - could not fault it but ..:: the delivery company left the box with builders in a house that is empty once they leave and I only got a photo of the box in a doorway - no note so had to walk up and down to find the house then wait til the builders arrived in the morning - that’s the good thing about their food being fresh - if it was frozen it would have been a disaster

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're sorry to hear you had an issue with the delivery but we're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 3 de um total de 5 estrelas

I really enjoyed the curry sauces.

I really enjoyed the curry sauces.
The food tastes good but is quite expensive to be non-organic.
Be aware they are not served with rice as pictured.

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. We use organic ingredients where we can and are always investigating new supply chains to achieve a fully organic ingredient list.

Thanks,
The Foodhak Team

Avaliado com 3 de um total de 5 estrelas

The package was so terrible

The package was so terrible, it leaked when I received it.

3 de outubro de 2024
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Resposta da Foodhak

Hi there,

We're sorry to hear that your packaging leaked. We are currently in the process of changing our packaging to prevent this from happening.

Thanks,
The Foodhak Team

Avaliado com 3 de um total de 5 estrelas

Left me feeling disappointed 😞

I chose 5 meals for my first box which looked lovely in the pictures.
The jollof rice was very tasty with a nice kick to it.
The burrito bowl lacked flavour and was quite liquid.
The chicken meatballs with courgette ribbons was very bland and there were only 3 courgette ribbons and hardly any sauce.
The katsu curry was quite watery with not much in the way of vegetables and the noodles dish we had, again lacked any real flavour.
I was going to try something else but the menu was quite limited.
When the box was delivered, there seemed to be no care in how it was packaged, as the trays were all mixed up inside. Not what you want when you open the box for the first time.
Sorry Food Hak. It left me feeling quite disappointed.

3 de outubro de 2024
logotipo da Foodhak

Resposta da Foodhak

Hi there,

We're glad you enjoyed the taste of our dishes. We're sorry to hear that the unboxing experience wasn't what you were expecting - we will look into this.

Thanks,
The Foodhak Team

Avaliado com 1 de um total de 5 estrelas

Nope

Packaging was difficult to operate with. Portion sizes weren’t great.

Chicken dish stated “48g of protein” yet had 3 cubes of chicken in it.

Taste was pretty bland

3 de outubro de 2024
logotipo da Foodhak

Resposta da Foodhak

Hi there,

We are currently in the process of changing our packaging to prevent these problems. All our dishes macro and micro nutrient information is accurate to what comes in the pouch.

Thanks,
The Foodhak Team

Avaliado com 5 de um total de 5 estrelas

Nasi Goreng

Really impressed with the Nasi Goreng. The flavours are bold and authentic, and it's satisfying without being heavy. I also love that it's packed with wholesome ingredients.
Perfect for when I want something quick but still nutritious!!

4 de outubro de 2024
Avaliação não solicitada
logotipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 2 de um total de 5 estrelas

Food Is Tasty But Not Worth The Cost

Food Is Tasty But Not Worth The Cost. My Packets Were Very Close To Expiration By The Time They Were Delivered So It Defeated My Point Of Having Meals Ready For The Week.

5 de outubro de 2024
Avaliação não solicitada
logotipo da Foodhak

Resposta da Foodhak

Hi there,

All our dishes are cooked fresh and are free from preservatives so the shelf life may be a little less than you are used to.

Thanks,
The Foodhak Team

Avaliado com 3 de um total de 5 estrelas

Taste good/ small portions

The taste of the food was good, however the portions were really small. Also some of the dishes came without side dish, even though on pictures they were with.
Salmon bowl for example was the 1/3 of what it looked like on the photo. I really dont eat much but it wasn’t enough

8 de outubro de 2024
Avaliação não solicitada
logotipo da Foodhak

Resposta da Foodhak

Hi there,

We're sorry to hear that your experience was anything less than perfect. All our dish pictures are serving suggestions and representative of the full portion size.

Thanks,
The Foodhak Team

Avaliado com 5 de um total de 5 estrelas

Amazing

Amazing, customer services and outspoken. Abiola and Tigi were amazing.

7 de outubro de 2024
Avaliação não solicitada
logotipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 5 de um total de 5 estrelas

Nutritious Meals Delivered with Care!

I’m so impressed with Foodhak. Their meals are fresh, nutritious, and so easy to prepare.
Plus, I love that the packaging is eco-friendly.

12 de setembro de 2024
logotipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

Avaliado com 5 de um total de 5 estrelas

Tasty. Freshly prepared. Awesome

Food delivered on time. No damage.
Flavours are authentic and fresh..

Taste incredible. And Clean...

Have already placed my second order!

At last a delivery food company that is worth using.

Highly recommend x

3 de outubro de 2024
logotipo da Foodhak

Resposta da Foodhak

Hi there,

Thank you for taking the time to review us! We're glad you enjoyed your Foodhak experience.

Thanks,
The Foodhak Team

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