The selecting and purchasing process is easy and good. I received the tickets as promised. Howerver, customer support lacks responsiveness. I tried contacting them several times without a response. Th... Ver mais
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Veja o que dizem as avaliações
Jeg bestilte to billetter online og valgte "pick up point method" siden vi ikke overnattet på et hotell som hadde 24 timers åpen resepsjon. Fikk en melding på WhatsApp om morgenen samme dag som kampen... Ver mais
We booked tickets for Real Madrid v Celta Vigo, communication was good and we were given directions and instructions 2 days before the game. We met Helena who supplied us with the tickets, everything... Ver mais
Everything was as promised. Tickets arrived 24 hours before match and we had 3 seats together. Keep checking your match date because it may change and you won't get any specific notification. The ema... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Football Experience is one of the world’s largest secondary marketplace for football tickets.
Informações de contato
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tickets arrived as promised.
The selecting and purchasing process is easy and good. I received the tickets as promised. Howerver, customer support lacks responsiveness. I tried contacting them several times without a response. That being said, the tickets still arrived as promised, even without a response from their side. so all is good.
No refund after flight cancellation.
No refund after flight cancellation.
Not professional.
Never again over this site.
Everything has goes well
Everything has goes well. I get my tickets before the match. Just sometimes they need to be quicker to responsable but that's good. Thank you
Got the tickets as promised before kick…
Got the tickets as promised before kick off. Got told about potential kick off times but we checked and sat down for the game anyway. Great seats and and even better view. Will be purchasing again for sure.
Excellent service
Everything went really smooth
Everything went really smooth. Saad messaged 2 days before kick off explaining the pick up point for the tickets. We had 5 tickets and they managed to get us a 3 and a 2 for the Real Madrid v Real Betis game. Would 💯 use them again.
I bought the tickets for the match btw…
I bought the tickets for the match btw Man United and Newcastle. The game is amazing and the seats are good. It is my first time watching game at Old Trafford and timely response for my questions was received even in Christmas.
Real Madrid tickets
We booked tickets for Real Madrid v Celta Vigo, communication was good and we were given directions and instructions 2 days before the game. We met Helena who supplied us with the tickets, everything was prompt and polite.
We were pleased with our seats and the whole experience. Would definitely use again. Thank you.
Order Cancelled Shortly Before the Match
I bought two tickets for a football match through Football Experience a month in advance, received immediate confirmation, and was told only 3 days before the match that they couldn’t secure them. But by then I had already booked flights and accommodation, which were lost.
I asked for alternative tickets or some compensation, but they refused (though they did refund the ticket price).
They also send emails offering a 10% discount in exchange for a review, which makes me question the reliability of many positive reviews here.
Overall, the service felt unreliable and rather dodgy.
È legale?
È legale? In breve: ho pagato online (circa 230 € cadauno) con carta i biglietti per assistere ad una partita di Champions League fuori casa, con i biglietti del settore ospiti (a € 50) esauriti. I biglietti non vengono spediti, perché sono abbonamenti nominali dei settori più economici (ultimo anello). Viene richiesto il ritiro in loco presso un hotel di appoggio, vengono date istruzioni su come rispondere in caso di controllo con la raccomandazioni di non dire di averli pagati. A fine partita vanno riportati nuovamente in hotel entro poche ore, loro trattengono un documento quindi si è costretti. L'hotel non è vicinissimo, è un sistema davvero molto scomodo. Più che altro non ho capito ancora se il sistema è legale.
Complete dodgy outfit
Complete dodgy outfit. Don't trust this company. They make out they are a big ticket company.pany but reality its a one man band. You buy tickets and then get told you have to meet someone outside the ground the day before to collect your ticket. They have no affiliation with any team despite how the website make it look. Had to do a chargeback on my credit card. Scam artists. Company name was already changed due to a load of bad reviews. Dont. Fall for it! You tell them you want a refund and they refuse and when you tell them you are doing a chargeback they try to threaten you with legal action from their so-called legal team. There is NO legal team, this is a fraudster operating from his spare bedroom lol
Tickets received - Match watched - fabolous
It was my first experience with a second ticketing platform and i was a little scared, but evrything went good, we received the tickets directly in our hotel, watched the game and enjoyed our time at the Santiago Bernabeu
Last minute. Com!!
We first purchased 2xtickets for barcalona v valencia camp nou stadium, 1 month ago, traveld from norteast england for weekend flight&hotel, and we were told we would get them sent to phone night befor , we were worried becos the camp nou (100,000 capacity-wouldnt be ready , instead would be played at johan cruff stadia (barca b which only has a 6.000 capacity!! Then were informed all the barcalona fans would be put in a lottery!!! So we thought no chance will we get 1 !! However evry time we contacted a guy called saad on wottsapp he replied very quick, and assured we would get tickets, and on day of game , rest assured we got the electronic code for game, and barcalona won 6-0💥 thanks saad mate👍 will definitely be using football experience again in future
Everything was as planned
Everything was as planned, excellent service and quick response.
A true 5 star company.
A true 5 star company.
Tickets delivered to hotel as detailed.
Hotel couldn’t find the tickets, I got in touch with the team and they looked into sorting it right away. No nonsense, rapid response.
Hotel found the tickets.
Would use these guys again.
First class seats. Paid top dollar but once in a lifetime experience.
Thankyou
No synchronization between the systems
No synchronization between the systems, sending reminders to things that already been done,you cant understand were you are sitting in the match - im a milan fan and eventually sitted with roma fans.
Experience was great
Experience was great! Very kind and responsible people, definitely going to buy with them again!
Impressive service delivered on time!
I bought tickets for the Barcelona vs Real Madrid game, which took place on May 11, 2025.
Communication was smooth throughout. They sent notifications two weeks before the match, one week before, and so on.
Tickets were delivered as promised (12 to 24 hours before kickoff) via WhatsApp.
The most impressive part: this is the first reseller where tickets feature my name and passport number, not someone else’s, as many similar websites do.
I am grateful to this team for providing great tickets on time for such a wonderful event. Keep up the good work!
El Classico - I can’t recommend Football Experience enough!!
I was a bit wary of paying so much for the recent Barcelona vs Madrid El Classico tickets. But honestly, it was a smooth process. Good communication and delivered promptly and efficiently by WhatsApp. And what a game and venue and seats!! Can’t recommend enough!
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