Forest Master Avaliações 597

There had initially been an issue trying to pay for the goods via PayPal, not sure whether this was the Forest-Master website or PayPal. Once this was resolved I was able to place the order for the Petrol Wood Chipper/Shredder. Unfortunately when I came to assemble the unit it turned out to be the electic version and not the petrol. At this point I'd already put the axle and wheels on the base. In fairness Forest Master were very apologetic and offered to collect the unit and replace with what I'd ordered. This would however take a few days and we really needed something for that weekend. So we decided we'd give the electric version a go and Forest Master would refund the difference. All sorted! NO! On taking the motor out of the packaging it was clear that the mounting frame and the aluminum housing were damaged. Final straw, so the wrong / damaged unit has been returned. Hopefully the refund arrives in a timely manner.

Forest master are brilliant, fast secure delivery, very helpful customer service who will do there best to help you,

The saw horse is amazing, it holds the log nice and steady whilst being cut. I have had 3 other brands of sawhorses and this is the best by far, I wish I had bought one a long time ago 👌🏻👌🏻.
The company give a true description of the item and post out faster than lightening, cannot fault them. Would definitely recommend them and would give 10 stars if I could **********. 👍🏻👍🏻👍🏻

Excellent service, prompt attention to all correspondence and orders.

I borrowed a Forest Master wood splitter and it stopped working whilst I was using it. Subsequently, I contacted the company who were extremely helpful, I couldn’t have wished for better support, emails were answered promptly and they were very informative, talking me through possible causes and solutions to the problem.
I can highly recommend this company and would not hesitate to buy from them in the future.

I purchsed my 6hp petrol - electric start Forest Master Chipper two years ago so this is a long term review. I use the chipper in the summer and autumn months only and a lot as I have a 2/3 acre plot. The chippings are great for the flower beds.
The pruduct has been very reliable in use and still works as good as the day it was purchased and that alone endorses the quality of the machine. It punches well above it's weight and chips everything ( within reason ) with ease. The chipper blades are very good in service and are double sided. I have not needed to change them yet. The electric start battery still performs as when new and has needed no charging despite two long winter periods of none use. The motor is very powerful for a chipper of this size and does not struggle if used the way it should be. It will chip branches well over the stated sise. This has to be one of the best purchase I have made and has made light of work of everything thrown at it. A little tip and nothing to do with the machine however, but my forgetfullness. After you have finished using the machine and are storing it, make sure the fuel tank has no fuel in it. Petrol goes stale if left in situ for a while so use a fuel stabilzer if you do leave petrol in the tank. Also if the fuel goes stale in the carburetor it will not start because there are no octanes in it and it's just like dity brown water that stinks. As a matter of good pratice I drain any fuel from the carb before storing the machine over winter. This is easy and can save you a headache and a flooded wet spark plug and so the engine will not start. On the carburetor bowl there are two nuts one underneath it's bowl and one about half inch above that on the side. Shut off the fuel valve. Open the one on the side and let the fuel drain out of the carb thus emptying the fuel bowl. When filled with fresh petrol when next you put the chipper in service the machine has no problems it will fire up first time. All good practice but it's a simple thing that's easy to forget to do.

Adam was brilliant no squabbles sorted the replacement part and sent an update.
Cannot fault the customer service excellent.

Great customer services. Fast delivery and excellent product.

Well made product and clear assembly instructions

We are pleased to find that this simple device provides a different way to split logs. The blade is so sharp it only takes a few taps to set the log on top and then a heavy stroke or two with a lump hammer does the job.

Screwing it onto a stump proved a bit difficult at first, because the drill was too bulky to fit straight above the screw holes. Luckily, found some drill extensions that allowed screwing it in tight.

Easy to order. Very prompt delivery.Great value for money.

I had researched this company and chipper on line and was expecting good things - i have not been disappointed - a really excellent product and company with super fast delivery!

Order despatched speedily. Excellent service!

This review is not about a product, but the service they provide.
If you are outside of the UK dont touch this company. They have absolutely no idea about shipping procedures to other countries and do not care to inform themselves before they ship anything. In our case after we got told they ship world wide and take care of everything,we ordered and paid. They shipped the product (a shredder in our case) to Hungary. Soon we found out that this is not possible unless you have an official importer's ID number which we naturally did not have. We even filled out the Customs forms, but without the ID number the goods could not be cleared and got returned to Forest Master UK. After even accusing us that this was all our fault and we did not cooperate, although we did even more than one would need to and filled out Customs forms and send them forward and backwards they told us that the cost for shipping will be deducted from our refund. This is simply outrageous and proofs that this company (we dealt with Adam Bowey) provides absolutely terrible customer service. If we were told about the import procedures before we ordered we would have never ordered. All they needed to do was asking FedEx about the rules or mades themselves knowledgeable before blindly shipping something to another country. Now we are some 80 Euros lighter and they don't even admit that they stuffed up. They even went as far as telling us that the refund can take up to 10 Days due to being international.... I am speechless. They received my money within minutes (credit card) so does it work in reverse. What a heap of bullshit and excuses. So my advice is to stay well clear of this company and don't even think about buying or ordering anything if you are not in the UK.

Very professional, very helpful and very quick

Towar zgodny z opisem i dobrej jakości - sprawdza się przy pracach ogrodowych. Przydałoby się dorobienie rączki transportowej u góry oraz pełny zakres regulacji pochyłu przy zmianie z mulczera na rębak, jest nieco ograniczony. Mimo drobnych utrudnień z odprawą celną w moim kraju, sprzedawca pomógł skutecznie rozwiązać problem i przesyłka dotarła.

Hat alles super geklappt, Ware ist Super gut verarbeitet, kann ich nur weiterempfehlen 👍