Reached out due to an order not being delivered when it was supposed to be. They were quick with their response and said if I hadn't received the oreder by a certain date, they wopuld work with me to... Ver mais
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Veja o que dizem as avaliações
I thought it would be nice to treat myself and i really love skulls so I ordered from here. The box arrived not properly taped shut on one side an pulled open on the other side. I tried to submit a cl... Ver mais
What's not to like about a great smelling candle that reveals something beautiful! The scents are beautifully blended and it is exciting to watch your capsule be revealed. When you look up your gem... Ver mais
I don’t usually do this for companies so this means a lot! I am so happy for what they provide, product excellent customer service and support! Not only is their product top notch, creative and certai... Ver mais
Detalhes da empresa
Escrito pela empresa
ForeverWick Candle®. The only company that puts a diamond in every fragrant candle. 100% Genuine cut and polished Diamond. Find a real diamond jewel inside!
Informações de contato
N Oakley Blvd 333, 60612, Chicago, Estados Unidos
- foreverwickcandle.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 15% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I placed order 22 November and I still…
I placed order 22 November and I still did not receive anything. Customer support does not even answer. If I will receive candle I will change my review.

Resposta da Foreverwickcandle
Ordered the “big nick energy” on Black Friday, got nothing instead.
Ordered the “big nick energy” with a Black Friday deal of an additional free diamond. I ordered on November 28th, got a confirmation for my order but never received an email with a tracking number. I reached out and got no answers, it’s also apparently too late to cancel my order as it’s been past the 10 days they allow after purchase. Losing out on money for no reason. This company needs to do better. Very upset
Candles arrived broken
Parcel arrived quick and candles smell really good. However, one of the candles arrived completely obliterated with glass everywhere, this was supposed to be a Christmas present, but now I will have to give half of the set.
Check order immediately for damage otherwise kiss your money goodbye
I have ordered from them several times, this time I ordered several candles as a gift for my wife. Because I travel for work I did not open them immediately, when I did half my order was delivered broken. They will not do anything for me because I did not notify them within the 5 day limit. I will never order anything from them again. If you get something from them check it immediately for problems, otherwise you can kiss your money goodbye
I got exactly what I wanted
No update on shipping
I ordered on 2 december and the order did not update since then. Im writing this review already because i have 10 days right to cashback and if they respond soon i might get clarity
Update
Still no response through mail

Resposta da Foreverwickcandle
I ordered a 4 pack of candles and 3 out…
I ordered a 4 pack of candles and 3 out of 4 were broken, the packaging sucks, customer service lacks. After sending picture of glass shattered candles ive been ghosted by them, buyer be ware!

Resposta da Foreverwickcandle
Good experience and Great candles
Good experience and Great candles. Has some pros and cons for the company which is why I reduced a star.
I also see why a lot of people complain about the candles. They are expensive for the size, think Yankee candle prices but more, have small diamonds, and processing takes awhile. However there's a lot of positives.
Firstly I bought DIRECT from the website not some 3rd party company like Amazon, tiktok etc.
Pros:
Actual real not lab created diamond.
Size was spot on for what is posted right at 2mm for the 4 ive uncovered so far. 2mm is a avg size for accent stones in rings and necklaces for an example. So yes they are small but they are real, cut and polished, with good color which is the main thing you look for at this size so the 25$ value they claim is pretty accurate. (Yes even diamonds this small go for like 10-100$ depending on cut, clarity, color)
Candles have smelled fantastic so far. Some scents are better than others. Current candle smells like watermelon but scent doesn't linger too long. Previously one was a fresh scent that the smell stayed for 2 or 3 hours after the candle was put out.
Pretty good burn time. I light them for around 3-4 hours a day when I get home. First candle I think lasted around 50 to 60 hours. I think they say 70 hours so that may be off.
See a lot of people complaining candles were broken. My first order had 6 and they were all neatly arranged in bubble wrap in a plain box and came perfectly fine. Have a feeling broken candles come from 3rd party sellers.
Lots of sales so even though single diamond candles go for 25-40$ you can catch sales where a lot are 20-30$
One of the candles had double diamonds! And I didnt order a double diamond candle as it came in a 4 pack of single diamond candles.
Cons:
Order processing time take like 3-5 days. A long time for today's market
Diamonds cone with a bs certification. Not any official certification. However they are legitimate not lab created. (Took to my local jeweler who ive worked with for 5 years to have multiple custom created accessories made including my wife's wedding ring)
Candles are a little smaller than I expected.
For the most part a great experience and I will continue to order candles from them. I love candles and I love getting real, good quality diamonds i can use to make more jewelry for my wife.
Again order direct. Most 3rd party companies are known for messing things up and they do list EXACTLY what you will receive on their website

Resposta da Foreverwickcandle
Spent alot of money to not get my…
Spent alot of money to not get my complete order. Only had 1 diamond out of 3 candles. Not impressed with it. If you just want the candle part then this is the place smells nice long lasting. But I dont know alot of people that want to $50 or more a candle.

Resposta da Foreverwickcandle
The candles smell good and the idea of…
The candles smell good and the idea of hidden gems inside is pretty cool. One of my candles was broken when shipped but customer service has promised me a new one. So yeah pretty cool. No complaints.

Resposta da Foreverwickcandle
Love the smell Best Candle ever made
Love the smell, an the excitement of when the little bottle inside appears with that awesome gift inside. Love these candles.

Resposta da Foreverwickcandle
Bad 1st experience
Received my 2 candles today for Christmas gifts for my mother and Mother in law, I open the box the wax was completely separated from the glasses they were in, looks like it was poured in a rush and just thrown in the box with no care at all. I immediately sent an email to customer support, still waiting for a response.
Bought 6 candles for Christmas presents…
Bought 6 candles for Christmas presents and 3 arrived broken. Contacted customer service and got a random generated email back and then ghosted. Have emailed them over 10 times on various platforms but they refuse to answer. Going to try to claim fraud with my cc company. Very shady so beware
Awesome product
Awesome fun gift ideas. And each candle has a 25 dollar minimum worth diamond in it.

Resposta da Foreverwickcandle
Order sent to wrong address
I ordered 2 candles that went to an address I have not lived at for 9 years. I have no idea how the address even got put in. The billing address is my current address and it was not sent there. I have tried to email the company 4 times both through the website and the confirmation email and have not received a reply.

Resposta da Foreverwickcandle
Ordered nov 21 delivered 29
Ordered nov 21 delivered 29
Candles got here faster and expected and smell nice but will melt in the package if it's summer
now it would be a good review with more stars if the company didn't lie about there deals
When I bought the candles the offer was spend so much get a 30$ gift for free spend so much more get a free diamond then spend a little more get free shipping the gift and free dimond where a lie iv spoke to there customer support there saying I didn't have a free dimond or gift on the order yet i got free shipping
Its a scam
Its a scam. Its been a month, and still haven't received my product. You better off buying a lottery ticket. People like this need to be deported

Resposta da Foreverwickcandle
The candles smell wonderful
The candles smell wonderful. They are not overwhelming. The best part is the discovery of a diamond in your candle, or a gem in some of the candles.

Resposta da Foreverwickcandle
Amazing scents
Amazing scents! Exciting to get to the diamond! Enjoy lighting them ever evening.

Resposta da Foreverwickcandle
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