It's been a week since I placed an order and fully paid. It seems to be stuck with the seller. I can wait but communication with ForwardBuy is bad and frustrating. I get no responses from emails... Ver mais
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Veja o que dizem as avaliações
I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up. The only downside is that I can'... Ver mais
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me tha... Ver mais
I wanted to purchase an item from Carrousel, but since they don’t ship to my country, I thought it wouldn’t be possible. Forwardbuy made it happen! At first, I was a little skeptical, but their profe... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Informações de contato
Singapore, Cingapura
- contactus@forwardbuy.com
- forwardbuy.com
3,9
Muito Bom
432 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Affreux cela ait 1 seminae que j'envoie…
Un peu de temps avec le service client pour discuter mais sinon bonne communication
4 de junho de 2026
Avaliação não solicitada
Bad communication
It's been a week since I placed an order and fully paid.
It seems to be stuck with the seller.
I can wait but communication with ForwardBuy is bad and frustrating.
I get no responses from emails and there are no updates on my order after me asking them three days in a row.
These are important items.
Again, I can wait but I just wanna know how long it can take. If it'll take three weeks (or idk how long), at least I'd be able to make alternative solutions (such as buy from somewhere else, cancel, etc) according to the time period.
But alas, no response.
29 de maio de 2026
Avaliação não solicitada
I dream that became a nightmare
Finally doing my (1st) buy internationally with a (partner) provider & having AWFUL [now carrier returning the package] shipping issues & didn't even got an answer or reimbursement.
Just sad!
6 de maio de 2026
Avaliação não solicitada
had a great experience in forwardbuy
4 de fevereiro de 2026
Avaliação não solicitada
ForwardBuy made shopping easy
ForwardBuy made shopping in India so easy and affordable. I had a great experience and would definitely us them again.
30 de abril de 2026
COMMUNICATION IS TERRIBLE
COMMUNICATION IS TERRIBLE. IVE SENT EMAIL AND YET TO GET IN CONTACT WITH ANYONE. THE ITEM SOLD AND I DONT KNOW IF THEY MADE THE PURCHASE OR NOT AND I DONT WANT TO REACH OUT TO PAYPAL TO GET MY MONEY BACK JUST INCASE THEY WERE ABLE TO PURCHASE THE ITEM. I NEED YOU GUYS TO REACH OUT TO ME.
8 de abril de 2026
Avaliação não solicitada
I made a purchase request 4 days…
I made a purchase request 4 days ago...still no purchase was made for the item...I reached out via email haven't received an email response back..
8 de abril de 2026
Avaliação não solicitada
Good......
7 de abril de 2026
Resposta da ForwardBuy.com
Dear Sir/Madam. We thank you for your feedback. Shipping cost is based on package's actual weight or volumetric weight. We publish the shipping charges in our website so that our customers can check this before placing any purchase through us. Kindly note that shipping charge is also controlled by courier service providers and we are only a package forwarder. We are unfortunately not able to find your email in our system so that we can reach out to help your sort out your issues. We request you to kindly contact us via email (contactus@forwardbuy.com) and we will do our best to help you with your purchase. Thanks
5 star service
5 star service! Fast shipping via Fedex, delivered on time and the items delivered without being broken. Properly wrapped and they always have a prompt response from the forwardBuy team. Awesome service!!
23 de fevereiro de 2026
I sent multiple email and no replies.
I sent multiple email and no replies.
They get my money , And they don't realize a order . I have a screen from my transaction and mails without answer. I start procedure with PayPal to reach chargeback. Order nr RQA1825
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da ForwardBuy.com
Dear Customer. We thank you for your feedback. While there may be delay in purchases from individual sellers or marketplace orders, we strive to process all order requests and reply to most purchase request within 1 business day. Rest assured that our team will always do the needful in best interest of our customers. We understand that your query has been separately addressed. Do reach out to us via email if you require any assistance.
Impressed!
I was kind of iffy, but after doing my research I decided to take the risk. And finally my product is here. I was really impressed with how fast they replied to my emails and how my package once at their warehouse, took only 3 days to get to me, from across the world mind you. Wow! Will use them again if the situation arises.
5 de fevereiro de 2026
Very fast and good service
Very fast and good service. Without any problems I received my clothes from abroad in my home country .
15 de novembro de 2025
Great service from ForwardBuy
I had a great experience with the ForwardBuy team. They were responsive, effective and extended themselves to answer questions in detail and to respond to requests. Everything was handled well and I received my purchase in a timely way, well packaged and as expected.
22 de janeiro de 2026
On time delivery and up to expectations
8 de janeiro de 2026
Fast and stress free
6 de dezembro de 2025
Made everything so easy
Made everything so easy! Amazing shipping India to USA. Updated me every step of the way.
4 de dezembro de 2025
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