Most of this order was plates. It would have been very useful for at least one of the online images of each item to show it being held by a hand, so as to get some intuitive sense of its size. Lik... Ver mais
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Veja o que dizem as avaliações
Wonderfully curated selection of gifts, homeware and much more. Packages arrive swiftly and are beautifully and carefully wrapped in the company’s signature colours/logo accompanied by a thank you car... Ver mais
A empresa respondeu
This is an exceptionally good company! They have a lovely selection of items. My order was beautifully packed and arrived quickly.
A empresa respondeu
Beautiful handmade tiger, beautifully packaged. The lovely details of exceptional gift wrap, card and wax seal were enchanting. Wonderful layered packaging to ensure safety of item and delivered on ti... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Foundland is a London-based store offering Japanese and Korean gifts, homewares, and design-led finds from around the world.
Informações de contato
98 Weston Park, N8 9PP, London, Reino Unido
- hello@foundland.com
- foundland.com
4,9
Excelente
1 mil avaliações
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery very fast and packing is…
Delivery very fast and packing is perfect, product came safe in excellent condition.
29 de abril de 2025
Resposta da Foundland
Great to hear Chris, thank you!
A perfect gift.Well packaged and beautifully wrapped…
Well packaged and beautifully wrapped inside. I love the wax seal.
22 de abril de 2025
Resposta da Foundland
Thank you Kaye!
Prompt delivery and beautifully packed
Prompt delivery and beautifully packed. One item was for a present and I didn’t need to wrap it ! Thank you
24 de março de 2025
Resposta da Foundland
Thank you so much Rhona!
Resposta da Foundland
Thank you Natalie!
Resposta da Foundland
Thank you so much!
Resposta da Foundland
Thank you so much Raymond :)
Resposta da Foundland
Thank you Paula!
Carefully curated collection of beautiful things
This was my first order and I am delighted! Each item was beautifully wrapped and there was even a lovely wax seal on the packing box making each little thing feel special - a real treat. It feels like a very carefully curated collection of beautiful things and I’ll definitely be making regular visits to and purchases from the website. Thank you.
21 de março de 2025
Resposta da Foundland
Thank you for taking the time to write such a lovely review Tina :)
I had a decent experience with…
I had a decent experience with Foundland. They offer unique items, and the care in packing is appreciated. My order arrived quickly and thoughtfully wrapped. While I haven't tried the gift items myself, the presentation looked good. A reasonably solid service overall with room for improvement.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Foundland
Thank you for the review Zeya. Your review sounds very positive but you've given just 3 stars. What could we have done differently to get 5?
delivered swiftly and in beautiful packaging
bought as gifts so haven't opened but items were delivered swiftly and in beautiful packaging <3
11 de março de 2025
Resposta da Foundland
Thank you for your feedback! We're delighted you enjoyed the swift delivery and beautiful packaging, and we hope the gifts are a hit when opened.
Great products for my cat lovely friend
7 de março de 2025
Resposta da Foundland
Thank you for the kind words! We're so glad our products are a hit :)
The ceramics I ordered were delivered…
The ceramics I ordered were delivered promptly and in perfect condition.
6 de março de 2025
Resposta da Foundland
Thank you for your positive feedback! We're delighted your ceramics arrived safely and quickly :)
"Exemplary" is the word that comes to…
"Exemplary" is the word that comes to mind. Every detail was impeccable from Foundland —from the box seal to the exquisite wrapping, the perfectly thought-out packaging, and the handwritten card. We absolutely loved it!
6 de março de 2025
Resposta da Foundland
Thank you so much for your wonderful review! We're thrilled you enjoyed every detail of your experience and truly appreciate your kind words.
Resposta da Foundland
Thank you so much Maisie!
Easy ordering,very prompt delivery as…
Easy ordering,very prompt delivery as order was for an imminent birthday present!
20 de fevereiro de 2025
Resposta da Foundland
Thank you so much Christine!
Amazing customer service when I wanted…
Amazing customer service when I wanted to add to my order I got a fast reply.
Lovely products as always and packaged really beautifully in the box.
12 de fevereiro de 2025
Resposta da Foundland
Thank you so much Becks!
I ordered one item last month in…
I ordered one item last month in January but I haven’t received it yet.
That’s so bad
3 de fevereiro de 2025
Resposta da Foundland
Hi Masako,
We're really sorry to hear that you haven't received your order yet. We always aim to provide the best service (as you'll see from other reviews) and would have loved the opportunity to help resolve this for you. Please get in touch with us directly at hello@foundland.com so we can look into this right away.
As a small business, reviews like this can have a big impact, and we truly value open communication so that any issues—often related to courier delays—can be sorted out promptly. We appreciate your feedback and look forward to resolving this for you, and hope that you might reconsider leaving this review.
Thank you
Arthur
Unique items, fantastic customer service!
Unique items, fantastic customer service!
Looking for different birthday gifts for my husband and Foundland delivered! Good choice, beautifully packaged and delivered quickly - what's not to love!
15 de janeiro de 2025
Resposta da Foundland
Thank you for this lovely review Adelle!
My gorgeous tiger arrived perfectly…
My gorgeous tiger arrived perfectly gift wrapped. I love him
13 de janeiro de 2025
Resposta da Foundland
Thank you so much Wendy!
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