Great experience with Foundr. Their customer service team helped me quickly with a course I purchased and handled everything promptly and professionally. Their courses are also amazing, practical, and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The Foundr program is perfect for anyone wanting to start an e-comm business. You have access to thousands of resources - videos, small group coaching sessions and the one-on-one coaching is the most... Ver mais
A empresa respondeu
I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and cours... Ver mais
A empresa respondeu
Bought my first Foundr course in 2019 and have been a customer off an on for a few years now. AJ Cassata’s course in the yearly subscription taught me more about finding clients than other programs I’... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Level 1, 60 Wilson Street, 3141, South Yarra, Austrália
- support@foundr.com
- foundr.com
4,7
Excelente
548 avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer service is excellent
Customer service is excellent. They went out of their way to help me resolve an issue and I’m so glad. Personal service and very easy to contact with prompt, professional replies. Foundr have a good reputation and now I know why.
26 de fevereiro de 2026
Resposta da Foundr
Thank you so much for your wonderful 5-star review Neenish! We’re delighted to hear that our customer service team was able to resolve your issue promptly and provide the personal, professional support you needed. Your kind words mean a lot to us, and we’re proud to uphold the reputation you mentioned. We truly appreciate your trust and look forward to continuing to support you!
I signed up for a 14- day trial and at…
I signed up for a 14- day trial and at the end of it, they automatically upgraded my subscription and charged my credit card $99 USD. They did however email me to rectify this, so have amended my review to 2 stars :)
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da Foundr
Hi Parva, thank you for sharing your feedback. We’re sorry for any confusion around your Foundr+ trial. After reviewing your account, we can confirm that no charge was processed on our side. We’ve also reached out to you directly via email to clarify this and assist further. We truly appreciate your patience as we work to resolve this quickly.
⚡️with lightning speed⚡️
⚡️⚡️Nathan and friends talk about doing right by your customer. So good to see Foundr walks the walk! Had a double billing snafu, it was resolved with lightning speed! ⚡️⚡️
18 de fevereiro de 2026
Resposta da Foundr
Thank you so much for the 5-star review Mike! We’re thrilled to hear our team could resolve the issue quickly and show what “doing right by the customer” truly means. Your support keeps us motivated to keep walking the walk!
Went all out!
Very excessive amount of content very grateful for the abundance not holding back
16 de fevereiro de 2026
Resposta da Foundr
Thank you so much for your generous 5‑star review Danicka! We’re truly grateful for your appreciation and thrilled that you found value in the abundance of content we provide. Your feedback motivates us to keep delivering.
Resposta da Foundr
Thank you so much for your 5-star review! We’re delighted to hear you found our service prompt and professional - it means a lot to us Nev.
I cannot praise this company enough
I cannot praise this company enough. The value for money is insane. I have taken so many courses in e-comm from many experts, most of which are more expensive. With Foundr, all the education and courses you could possibly need for e-commerce are at your fingertips. Whether you are a freelancer servicing e-comm brands or looking to build your own business, you'll get what you need and more. Literally the best investment.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Foundr
Thank you so much for your incredible feedback Nicky! We’re thrilled to hear that you’ve found such great value in our courses and that they’ve become a powerful resource for your e-commerce journey. Knowing that Foundr has been the best investment for you motivates us to keep delivering world-class education at your fingertips. We truly appreciate your support and trust!
Exceptional service that genuinely made my day!
I had a great experience with Foundr and their customer support team. I initially had an issue accessing some courses I had already purchased, and they responded quickly and professionally.
They escalated the issue right away, kept me updated, and resolved everything smoothly. On top of that, they were incredibly generous and offered me a full 1-year complimentary subscription to Foundr+ (an access to all their courses), which I truly appreciated.
Overall, the service was fast, kind, and genuinely focused on helping. It’s rare to find such supportive and customer-focused service these days. Highly recommended!
30 de janeiro de 2026
Resposta da Foundr
Thank you so much for your wonderful feedback! We’re thrilled to hear our team could turn your experience around and make your day. Your kind words mean the world to us, and we’re glad you’re enjoying Foundr+. We’ll continue striving to deliver the fast, supportive, and customer-focused service you deserve!
Resposta da Foundr
We really appreciate the kind words. Thank you so much for the 5-star review and for the support!
awsome support
21 de janeiro de 2026
Avaliação não solicitada
Resposta da Foundr
Thank you so much for the 5-star review! ⭐
We’re glad you had an awesome experience with our support.
Wishing you a great day ahead Abdellah!
Resposta da Foundr
Thank you for the 5‑star review Anirban! We’re glad our team’s care and expertise made a difference. Your feedback motivates us to keep delivering the best support possible.
Great customer service response time…
Great customer service response time and vey helpful information.
15 de janeiro de 2026
Resposta da Foundr
Thank you so much for your 5-star review! We're delighted to hear our team’s quick response and helpful information made a positive difference. Your feedback means a lot to us!
Thank you for resolving my issue
Thank you for resolving my issue! She was really helpful!
15 de janeiro de 2026
Resposta da Foundr
Thank you so much, Xiayun, for your wonderful 5-star review!🌟 We’re delighted to hear your issue was resolved smoothly and that our team could be helpful. Your feedback means a lot to us!
Extremely competent company
Extremely competent company . I just know I am in good hands and will become agile in ecommerce know-how step by step through their guidance .
11 de janeiro de 2026
Resposta da Foundr
Thank you so much for your wonderful 5-star review Nadia! We’re delighted to hear that you feel in good hands with us and that our guidance is helping you build confidence step by step in ecommerce. Your trust means the world, and we look forward to supporting your journey toward success!
Customer service and courses
Foundr's customer service is exceptional! I was taken good care of when I was experiencing some tech issues that were resolved in a short while. Overall, the courses on this platform are stellar and will be a valuable resource as I build my ecommerce business. I feel lucky to have found this company!
31 de dezembro de 2025
Resposta da Foundr
Thank you so much for your wonderful review! We’re thrilled to hear our team could support you quickly and that you’re finding real value in the courses as you grow your ecommerce business. We’re lucky to have you in our community and excited to be part of your journey!
After 2 years I am still speechless about the great quality of Foundr courses
I am a Foundr customer for 2 years now. I just renewed my Foundr+ subscription for 2 additional years.
The quality of the courses is bluffing, probably the very best in Ecommerce in the world. All the courses are very well made, fully practical and easy to follow. Also there are a lot of bonuses available to launch your business, whatever is the location (I live in France) or the field.
Following the advices, I started one online business in 2025 and plan to start 2 new online businesses in 2026.
Also the Customer Success Team is wonderful and always available to help you if you have questions. It is so important to have such support with online courses.
I can not recommand enough Foundr if you entend to launch an ecommerce business.
24 de dezembro de 2025
Resposta da Foundr
Thank you so much, Richard! 🙏
We’re thrilled to hear that after two years you’re still finding so much value in Foundr+ and our courses. Knowing that our content and Customer Success Team have helped you launch your business and inspire you to start even more means the world to us. We’re honored to be part of your journey and excited to see what you build next!
Really great customer service
Really great customer service, very helpful and understanding team. Special mention to Conan and Pearl for speedy replies!
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Foundr
Thank you for your 5‑star review! Conan and Pearl will be thrilled to know their speedy replies made a difference. We’re so glad for your feedback.
Outstanding platform
My experience with Foundr has been amazing. From day one, I was impressed by how much valuable content is available for entrepreneurs at every stage. The live events and optional coaching only add to the experience. Foundr truly stands out as a leader in training and development for small business owners and aspiring entrepreneurs.
23 de dezembro de 2025
Resposta da Foundr
Thank you for your 5‑star review! We’re delighted you’ve found Foundr’s content, events, and coaching so valuable. Supporting entrepreneurs at every stage is our mission, and your feedback means a lot to us.
Super responsive and friendly support…
Super responsive and friendly support team. The turnaround and precision of support is great.
21 de dezembro de 2025
Resposta da Foundr
Thank you so much for your 5‑star review Corinne! We're thrilled to hear our support team’s responsiveness and precision made a difference. Your feedback motivates us to keep delivering great service.
Such a great offering for the price…
Such a great offering for the price point. Really knowledgeable humans at the helm who are friendly and approachable.
14 de dezembro de 2025
Resposta da Foundr
Thank you so much for your wonderful review Louise! We're thrilled you value our offering and appreciate our friendly, knowledgeable team. Your support means the world to us!
Resolved my issues very quickly…
He resolved my issues very quickly through email.
9 de dezembro de 2025
Resposta da Foundr
Thank you so much Jobany for your 5‑star review! We are really glad to hear that your issue was resolved quickly. Your feedback means a lot and helps us continue providing fast, reliable service.
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