Absolutely no communication
Absolutely no communication! After discovering two emails in my junk folder, one confirming my order, the other immediately cancelling it and triggering a refund, and a little useless conversation on messenger, nothing! I tried phoning but as the hold music was a Christmas carol I didn't hold out much hope! Had to resolve it through PayPal but could have done without the hassle! This was on 17th of March, I received my refund on 8th April! Beware!








