Highly recommend this company. Clear communication at a pace to suit you. Professional and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage.... Ver mais
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Veja o que dizem as avaliações
we had our will sorted by lee, he was very profesional and explained evrything well. would recomened to any one. excellent.
Highly recommend this company. Clear communication at a pace to suit you. Proffessiinal and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage... Ver mais
A empresa respondeu
Peter, the consultant that helped guide us through the Will and LPA process was wonderful. He gave us all the information we needed to make an informed choice and brought to our attention many things... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Four Seasons Future Planning Ltd is an award-winning company which specialises in will writing and also estate planning in the form of trusts. In addition, we offer Lasting Powers of Attorney and support with both probate and executorship. As part of our service, we offer free basic wills for both individuals and couples living in England and Wales, saving on average £114 per individual when compared with the cost of having a will drawn up by a solicitor. We pride ourselves on providing a professional, reliable service whilst at the same time guiding clients sensitively through a process which can sometimes be quite daunting. Many of our clients have commented on how friendly and supportive our staff are and appreciate the fact that we are always able to respond to queries quickly and efficiently. One of the benefits of our service is that we can offer a range of appointments throughout the day, on weekday evenings and also on Saturday mornings. These can take place over the phone, by Zoom or even face to face in our offices or in your home if you prefer (depending on your location). Four Seasons Future Planning Ltd - Caring for your loved ones' future today.
Informações de contato
Part Lower Offices, Autumn Business Park, Dysart Road, NG317EU , Grantham , Reino Unido
- 01476 850045
- info@fourseasonsplans.com
- fourseasonsplans.com
4,8
Excelente
166 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
RECOMMENDED
From initial contact Four Seasons were efficient in contact, they scheduled a meeting with us at a convenient time. There was no long wait for an appointment, it was the next week. We both work day shifts and Matt was available to spend his evening having a meeting with us.
Matt made us feel at ease, explained everything clearly and spent time getting to know us both. It was very useful having Matt and his experience of being in the same type of employment as us. He understood us. This made the process easier and felt like Matt understood our expectation and limitations.
Matt wasn’t afraid to highlight and explain any risks and what they would mean short and long term. Within 30-45 minutes of our online meeting Matt had an outcome.
7 de julho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Lee was very pleat
Lee was very polite and a try gentleman he made me feel like he understands what I wanted thank Lee
10 de julho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
The gentleman I spoke with was very…
The gentleman I spoke with was very polite I understood everything he was telling me about the will enjoyed talking with him
9 de julho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Very patient and supportive and very…
Very patient and supportive and very helpful brilliant thank you very much
2 de julho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
After reviewing my wishes for my will…
After reviewing my wishes for my will with one of their will writers. I decided to cancel the service the very next day!
It as now been 24 days and I still haven’t received my refund. Section 7.7 of there policy for refunding they say I should received it within 14days!
I’ve made contact and spoke with Matt himself who promised to refund the money with in five days with no avail I still await my refund
10 de junho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Thank you for taking the time to share your experience. We would like to offer our sincere apologies for the delay in processing your refund and the inconvenience this has caused.
We are deeply concerned and frankly shocked to receive this feedback, as it represents the only negative comment we have received to date. We hold ourselves to a high standard of client care and compliance, and it is clear that, in this instance, those standards have not been met.
Following our conversation, your refund was duly requested through our payment system. However, due to unforeseen and increasing technical issues with our former card processing provider, the transaction regrettably remained in a pending state. We have since transitioned to a new provider in direct response to these issues, as we take our regulatory obligations and the trust our clients place in us extremely seriously.
To resolve this matter without any further delay, we respectfully ask that you contact us at your earliest convenience. We will ensure the refund is processed directly and immediately.
Please be assured that we are taking this matter up with the third-party provider involved, and that a full internal review is being conducted to ensure such an issue cannot arise again.
Kind regards
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Excellent service!
Excellent service!
Emily, who advised me, was very professional, knowledgeable, and also friendly.
She made the whole process very easy to understand, and at no point did I feel pressured or under any obligation.
Thank you for helping me with my will.
19 de junho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Very straightforward will writing…
Very straightforward will writing service which was explained in very easy manner with most importantly, no hard sell. We spoke to Matt who explained everything clearly and checked our understanding of the will the whole way through. Would highly recommend
16 de junho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Emily was great
Emily was great, we felt very comfortable discussing this subject s as it can be about odd for some people. There was no pressure from Emily, she was very helpful. Thank you Emily
3 de junho de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Emily was a very polite and helpful…
Emily was a very polite and helpful lady. She answered all my question with easy and made sure I understood everything I needed to do
27 de maio de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Excellent
Emily was very helpful & friendly & talked us through everything & explained every aspect in a way we understood. There was never any pressure to take out more & expensive things (which we’ve experienced before with different companies).
Would definitely recommend.
15 de maio de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
The lady I spoke to was polite and…
The lady I spoke to was polite and explained everything very well.
7 de maio de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Very patient and polite
Very patient and polite. When twice, for no reason, the call disconnected, I was immediately phoned back. Everything was explained, all questions answered, and no pushy sales.
17 de abril de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Excellent Will Service
Excellent Service, very helpful and polite. Talked us through will writing process and answered all of our questions. She explained in detail other services but there was no pressure to take them, which was very pleasant. Very professional and would highly recommend. Thank you
15 de abril de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Will writing service
Provided me with an excellent service. Found them to be professional, efficient and friendly. Explained everything clearly and was fully informed when I made my Will.
Explained about other services they provide but was not pressured to purchase any.
Would highly recommend them.
20 de março de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Quick and easy lovely lady and you must…
Quick and easy lovely lady and you must arrange to store your will with them too not out it in a draw. Great idea and local too
8 de abril de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Excellent service - Highly recommend
Excellent service. Very professional and polite. Answered all my questions and explained everything in detail so I fully understood all aspects of the will service.
No pressure to purchase extra products/services etc. Would highly recommend!!
5 de abril de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
Process well delivered
Process well delivered.
No hard sell of add on services.
12 de março de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
I had my will written today
I had my will written today, I was treated with care and kindness, Everything was explained to me and I couldn’t of wished for more
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Four Seasons Future Planning
Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.
We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.
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