Foxhills Jewellers Avaliações 

507
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great service, quick and easy. I shared photos of the jewellery I wanted to sell via email, they came back with a quote on the same day. When I sent the items off they confirmed receipt and confirmed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well what can i say other than excellent! I was looking for a gift for a friend when I came across Foxhills. I ordered the bracelet with a 1-3 day delivery quoted. It arrived next day. I opened it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I sold items with Foxhills and it couldn't have been easier. Very good, fast communication and service. Thank you so much team!

Avaliado com 3 de um total de 5 estrelas

I purchased a pair of Tiffany & Co. earrings from Foxhills for £245. They were described on the website as “Preloved – Excellent”. Unfortunately, when they arrived I was disappointed with the co... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro
  2. Avaliador de jóias
  3. Comprador de jóias
  4. Serviço de conserto de jóias
  5. Joalheria
  6. Conserto de relógios

Escrito pela empresa

Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

507 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,6

Todas as avaliações

(507)

99 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Fantastic customer care

Beautifully packaged, super quick delivery and stunning earrings. Would definitely purchase again from this little gem

11 de fevereiro de 2025
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Resposta da Foxhills Jewellers

Hi Marna, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

I am very pleased with my purchase

I am very pleased with my purchase, highly recommended to friends and family, fast delivery

27 de janeiro de 2025
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Resposta da Foxhills Jewellers

Hi Carly, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

My daughter whom I bought the lovely…

My daughter whom I bought the lovely Pearl set loved them. Thank you so much for the fast delivery.

29 de janeiro de 2025
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Resposta da Foxhills Jewellers

Hi Mark, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Excellent service all round

Excellent service all round

27 de janeiro de 2025
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Resposta da Foxhills Jewellers

Hi Dave, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Good pric

Good price, great product, quick delivery

29 de janeiro de 2025
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Resposta da Foxhills Jewellers

Hi Jim, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Beautiful earrings

Beautiful earrings. Well made. I absolutely love them

27 de janeiro de 2025
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Resposta da Foxhills Jewellers

Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)

Avaliado com 5 de um total de 5 estrelas

Definitely recommend lovely purchase

Ordered rose gold chanel earrings. They are lovely. Smaller in real life which actually look more dainty and pretty. Pretty studs.

Great delivery and really nice packaging like a little gift to myself.

Definitely recommend

18 de janeiro de 2025
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Thank you for shopping with Britain's Oldest Jewellers, enjoy your gift :-)

Avaliado com 5 de um total de 5 estrelas

Amazing service great bracelet

Bought a tiffany bracelet for my daughters18th initially I struggled to pay on my credit card but once it went through the bracelet came the next day as new and she’s chuffed to bits . I will definitely use you again

7 de janeiro de 2025
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Resposta da Foxhills Jewellers

Thank you for shopping with Britain's Oldest Jewellers :-)

Avaliado com 1 de um total de 5 estrelas

Poor quality Tiffany bracelet

My husband bought a Tiffany bracelet in good faith for a Christmas gift. Unfortunately the bracelet is not in good condition (scratched) and did not fit. It cost him £400 and now because of their narrow return window (14 days) we are stuck with a bracelet we do not want and there is no option provided by the company to do anything. No exchange offered. The only thing that they say is that if you buy it back, they will look at it and then offer an amount that they see fit. This is totally unscrupulous. Avoid this company at all costs.

2 de janeiro de 2025
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi Sara, Thanks for your review. We do have a clear returns policy and Tiffany items are not all in a brand new condition. Tiffany have no suppliers world wide and our prices reflect this along with item descriptions and images. We would happily of accomodated a return if it had been inside of our policy. We do buy jewellery so please get in touch should you be looking to want to sell.

Avaliado com 1 de um total de 5 estrelas

1 star is too many for this company…

2nd update. You stopped answering my emails which is why I haven’t returned it. What will happen if I send it back to you? I know it can only be fixed by being welded which isn’t acceptable. I only had it 2 months before it broke and can’t understand why you refuse to give me a full refund. Update following the response from the company. I offered to return it for a refund. You refused. I have taken it to 3 jewellers who said it can only be fixed by welding 2 of the ball joints together which changes the whole reason I bought the ring. £200 for an item that was worn 4 times in less than 3 months is unacceptable and you should provide a refund. There is no point me paying to return it for you to “look” at it only and tell me what I already know. I’d happily send back for a refund. You could get it welded and sell on again stating the condition. £200 is a lot of money for a ring to be worn 4 times! 1 star is too many for this company unfortunately. I bought a Gucci ring £200 without realising it was preowned as you don't have to view that information before purchasing. The ring broke within 3 months but the jewellers refused to provide a refund and subsequently ignored my emails to them. If they were confident that the item could be mended then they should have been prepared to refund me and take the item back. Afterall, they pride themselves on selling pre owned items. This is the most unhelpful retailer I have ever bought anything from and will not use them again and would anybody to think twice and find somewhere else.

1 de dezembro de 2024
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Hi Helen, Thanks for your review.

We responded promptly to your email some time back requesting that you send this to us so we can assess it, but you failed to do so meaning we can't do anything. You had had the item and worn it for a number of months. An assessment was needed of the item in store which hasn't been possible to do as you havent sent it to us as we asked you to do so.

Avaliado com 5 de um total de 5 estrelas

I had ordered from here last year just…

I had ordered from here last year just before Christmas for my daughter’s birthday which was in the new year. My money had been taken but unfortunately they emailed to say the necklace I ordered was out of stock. I was dubious about ordering again, but my daughter is 21 in a week’s time and the jewellery is a good price. It came quicker than expected and it’s amazing. Better than what I ever thought it could be considering its second hand.
Brilliant company which I will be using again. Thank you.

23 de dezembro de 2024
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Thank you Abbie for your order and for shopping with Britain's Oldest Jewellers. :-)

Avaliado com 5 de um total de 5 estrelas

Impeccable service for my online order

Impeccable service for my online order
I reckon my order was shipped laced for dispatch within an hour of ordering
Arrived next day
Nicely packed & presented
Looked to a heap of establishments to buy something specific & Foxhills obliged

19 de dezembro de 2024
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Thank you Steve for your order and for shopping with Britain's Oldest Jewellers.

Avaliado com 5 de um total de 5 estrelas

Astonished at how quickly I received…

Astonished at how quickly I received the bracelet and it was perfect. I'm so glad I found this company. Thank you

20 de dezembro de 2024
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Thank you Sheryl for your order and review, and for shopping with Britain's Oldest Jewellers.

Avaliado com 5 de um total de 5 estrelas

Onyx Tiffany Bracelet

Onyx Tiffany Bracelet
Just received my order and really pleased. This was a bracelet no longer available to purchase from Tiffany and I'd previously owned and lost one the same. Delighted with the bracelet, exactly as described/shown and as I remember my previous one. Great communication and swift delivery.

9 de dezembro de 2024
Avaliação não solicitada
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Resposta da Foxhills Jewellers

Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.

Avaliado com 5 de um total de 5 estrelas

Wonderful company

Wonderful company, very easy and lovely to deal with. Will be using them again in thr future!

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Foxhills Jewellers

Resposta da Foxhills Jewellers

Thank you Victoria for your order and review, and for shopping with Britain's Oldest Jewellers.

Avaliado com 5 de um total de 5 estrelas

A very well presented shop

The shop is very well presented and the staff are extremely helpful.

28 de novembro de 2024
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Resposta da Foxhills Jewellers

Thank you for your order and review, and for choosing Britain's Oldest Jewellers.

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