I ordered the specified replacement for my malfunctioning (9 years old) Samsung TV remote and was sent a different remote which had a much shorter range and was rather slow. So I ordered again and th... Ver mais
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Veja o que dizem as avaliações
Thanks to Foxtek I quickly found the replacement TV remote we needed, ordered it online on 7 June 2021 at the very reasonable price of £9.95 with free shipping and handling. It arrived safely on the... Ver mais
The remote was a replacement due to the very high cost of a Sony original. Unfortunately the item's central button arrow controlling scrolling did not function properly. Foxtek responded quickly to th... Ver mais
Samsung remote control good value and arrived quickly but not quite as responsive as the original one and some buttons lack the little bobbles that make it easier to find where you are on the remote.... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We are Foxtek, a small but motivated family-run company specialising in replacement remote controls. We believe passionately in great prices and excellent service, which is why we commit ourselves to giving you the best of both. We offer free next day delivery, 30 day returns and a full 12 month warranty on all of our products. Here at Foxtek we are dedicated to ensuring our customers have an easy, fast and positive experience with us. We are always here to help and encourage our customers to get in touch if they have any queries - our friendly customer support will always get back to you as soon as they can. We believe that not only should replacing your remote control be an easy experience, using your new remote for the first time should be too! That’s why all of our remotes instantly connect with your TV or device with no need to look through a booklet of TV codes that you need to find and enter before you can get going. The only thing our remotes require to work are two batteries, once they have been inserted you can begin using your new remote immediately.
Informações de contato
Wenlock Road 20-22, N1 7GU, London, Reino Unido
- 08712682656
- customerservice@foxtek.co.uk
- foxtek.co.uk
Still not received
Still haven't received my remote control even after not complaining as though problem might be Christmas break or strikes. But still no remote
I ordered the specified replacement for…
I ordered the specified replacement for my malfunctioning (9 years old) Samsung TV remote and was sent a different remote which had a much shorter range and was rather slow. So I ordered again and this time was sent the specified replacement which works perfectly. (I didn't bother to send back the incorrect remote.)
Very poor experience!!
Well despite any positive feedback you can read here,this is up to date on 2nd December 2022.
Their card payment on line page does not work , also called their helpline number 0871 268 2656 and it’s disconnected! Just brilliant way to run a company, no explanation message on website, nothing hopeless company, avoid, avoid!
Quick delivery and worked straight out…
Quick delivery and worked straight out the box as described. Great little unit and simpler to use than LG version!
Good service and product
I ordered a replacement LG TV remote control. It was delivered promptly and works perfectly.
First class service
The service provided by Foxtek was first class. Ordering the replacement remote was easy and the device was delivered quickly,
Excellent service all round
Excellent service all round. Product despatched on the day of order and arrived the following day.
Good purchase
It took a few days to come through the post but the controller works well and we had no trouble with the company.
Delivery very prompt
I got a completely different and wrong…
I got a completely different and wrong invoice at the beginning but that was quickly sorted by their support. I appreciate it, thanks!
Sceptical about a non genuine…
Sceptical about a non genuine replacement, but the quality is excellent and would go as far as saying better than the original.
Royal Mail lost my parcel
Unfortunately Royal Mail lost my remote control somewhere within their organisation, even more annoying the remote was the last one of its kind that Foxtek had in store. As they didn’t have a suitable alternative Foxtek quickly refunded the cost of the remote. Their customer services were very prompt and helpful throughout.
Excellent item
Excellent item love the look and clicking, worked immediately with our box and good service would recommend thanks
Product as described and was despatched…
Product as described and was despatched promptly, postage took a while but it was just before Xmas.
Great find!
So glad I found this website! Upgraded our main TV but kept the previous one that we've had a few years (Bush smart TV bought cheap when moving house), remote was broken for at least a year but were making do with controlling via PlayStation as don't really use aerial/live TV anyway. Now that TV is moved to another room so no way to control without the remote, tried 'universal' one from argos which did not work, bit of research suggested it may be as the remote we bought was an older model but still being sold and may not be compatible with smart TVs. It was pure chance I saw this website when looking for smart-compatible remotes and also found out Bush and Hitachi are essentially now one and the same (owned by argos), searching replacement Hitachi remote gave more results and more importantly the specific one needed. Much easier than setting up a universal one, just put in the batteries and worked immediately - great to finally have a working one again, reasonably priced and arrived in about 3/4 days right before Christmas which I wasn't expecting. Would buy from here again if I needed and would recommend to others :)
Had a problem with my order
Had a problem with my order, but Foxtek came up with the goods on time for Christmas. Thank-you. Excellent service.
Excellent value for money and arrived…
Excellent value for money and arrived on time.
Samsung remote control good value and…
Samsung remote control good value and arrived quickly but not quite as responsive as the original one and some buttons lack the little bobbles that make it easier to find where you are on the remote. Still pleased with it though.
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