So overjoyed that Fragrance Lord has new releases like Wild Vetiver by Creed available in 10ml travel size! This is the perfect amount for affordability and practicality for seasonal scents such as th... Ver mais
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Veja o que dizem as avaliações
All i can say is wow, i was intoduced to this site from marshal the scent addict and you guys did not disappoint, from ordering,tracking, and the helpful texts, and emails updating the progress of m... Ver mais
My experience with FragranceLord was absolutely Awsome and very nice and neat and easy. It was nice and simple and the delivery wasn’t as long as I would’ve expected and it was overall Awsome.
A empresa respondeu
Definitely did not get Amouage Guidance 46. I don’t know if they’re diluting or using similar fragrances, but this is not what I paid for. Very disappointed.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to Fragrance Lord FragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs. Our Product Guarantee Fragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at sales@fragrancelord.com Exceptional Customer Service Your satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email info@fragrancelord.com, and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Informações de contato
1 Jill Ct Building 16, Unit 6,, 08844, Hillsborough, New Jersey, Estados Unidos
- +1 (833) 433-5673
- info@fragrancelord.com
- fragrancelord.com
4,4
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing website they are reliable and…
Amazing website they are reliable and super fast👍👍
18 de abril de 2026
Avaliação não solicitada
Costomer service is alive and well
All i can say is wow, i was intoduced to this site from marshal the scent addict and you guys did not disappoint, from ordering,tracking, and the helpful texts, and emails updating the progress of my order, placed the order and got it in 4 days and the products were great as well, great is an understatement they were fantastic all from the house of moudon. I will be using frangrance lord for my purchases from here on out.
Thanks
18 de abril de 2026
Avaliação não solicitada
Wow, so pleased with Fragrance Lord
So overjoyed that Fragrance Lord has new releases like Wild Vetiver by Creed available in 10ml travel size! This is the perfect amount for affordability and practicality for seasonal scents such as this. The quality is legit, as I have tried the fragrance in a Creed Boutique and have a small sample to verify, as this was my first purchase with Fragrance Lord. Needless to say - prices are fair, top-notch/legit fragrances, shipping was fast (2 days) - I’ll be back!
18 de abril de 2026
Avaliação não solicitada
Great place
I have had excellent experience getting anything from them everything has been 100% authentic and the shipping is very good it would recommend them to anyone that ask me is a very good company
22 de agosto de 2025
Avaliação não solicitada
Resposta de Fragrance Lord
Hi Joey 😊
Thank you for your amazing feedback! We're thrilled to hear you've had such a great experience with us and that you're happy with the authenticity and shipping.
Your recommendation means a lot to us—we truly appreciate your support and look forward to serving you again! ✨
Order with confidence
Everything came as described, very well packaged and fast. Would recommend to anyone 🔥🔥🔥
14 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Thank you so much for your kind words!
We’re really glad to hear everything arrived safely and met your expectations. Your support and recommendation mean a lot to us! 🔥
We look forward to serving you again soon!
My experience with FragranceLord was Awsome
My experience with FragranceLord was absolutely Awsome and very nice and neat and easy. It was nice and simple and the delivery wasn’t as long as I would’ve expected and it was overall Awsome.
14 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Thank you, Evan, for sharing your experience!
We’re thrilled to hear that everything was smooth, simple, and met your expectations. It means a lot to us that you had an awesome experience with FragranceLord.
We truly appreciate your support and look forward to serving you again!
Great prices and the website is very…
Great prices and the website is very well put together.
13 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello Jack,
Thank you for your kind words! We’re glad you enjoyed our pricing and found the website easy to use. Your feedback truly means a lot to us.
Best regards,
Definitely did not get Amouage Guidance…
Definitely did not get Amouage Guidance 46. I don’t know if they’re diluting or using similar fragrances, but this is not what I paid for. Very disappointed.
10 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello James,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience. Please note that all our products are 100% authentic and sourced from trusted suppliers in line with fragrancelord.com’s quality policy.
It’s possible there may have been a mix-up or an issue during shipping. Kindly reach out to our support team with your order details so we can investigate this matter and make it right for you as quickly as possible. Your satisfaction is very important to us.
Best regards,
I did not order anything from you it…
I did not order anything from you it was a scammer
27 de março de 2026
Resposta de Fragrance Lord
Hi, our records clearly show that an order was placed under your details and flagged as high-risk for fraud.
For security reasons, the order was canceled and fully refunded.
Therefore, the claim that no order was placed is incorrect.
If you have any questions, feel free to contact our support team.
Amazing price and quick shipping
Amazing price and quick shipping
10 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello,
Thank you for your kind feedback! We're delighted to hear that you enjoyed our competitive pricing and fast shipping. At FragranceLord, we always strive to provide the best value and efficient service to our customers.
We truly appreciate your support and look forward to serving you again!
Best regards,
Resposta de Fragrance Lord
Hello Roger,
Thank you so much for your kind feedback!
We’re delighted to hear that you’re satisfied with the quality, shipping, packaging, and your perfume. Your support truly means a lot to us.
We look forward to serving you again soon!
Best regards,
Fragranclord.com Customer Service
Resposta de Fragrance Lord
Hello Mario,
Thank you for your feedback.
We understand your concern regarding some perfumes being out of stock. Due to high demand, certain items may sell out quickly, but we are continuously working on restocking them as soon as possible.
We appreciate your patience and recommend checking our website regularly for updates.
Best regards,
Fragranclord.com Customer Service
Great experience with fast shipping and…
Great experience with fast shipping and good packaging of the perfume I purchased.
9 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello Pride,
Thank you for your kind review!
We’re happy to hear that you had a great experience with our fast shipping and secure packaging. It means a lot to us that you’re satisfied with your purchase.
We look forward to serving you again!
Best regards,
Fragranclord.com Customer Service
You are thieves
You are thieves. I did not receive my order, and you did not respond when I asked about it.
6 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello Ahmedou,
We’re sorry to see your review, but we must clarify that this information is incorrect.
We have responded to all of your previous messages and provided full support from our side. Your order was successfully shipped and delivered, and we have already shared the tracking details with you.
According to the tracking ID (1Z8X330WYN58001936), the shipment shows confirmed delivery, including delivery proof. This indicates that the package has reached its destination.
We kindly ask you to review the tracking information again.
Best regards,
Fragranclord.com Customer Service
Ordered a fragrance that arrived leaky…
Ordered a fragrance that arrived leaky they told me they would take care of me and did nothing, when i asked to return they gave me less than 1/6th the price as a refund. Bad customer service, bad company, would not reccomend
8 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello,
Thank you for your feedback, and we’re sorry to hear about your experience.
After reviewing your case, we can confirm that once your item was returned, our team processed your refund in accordance with our return policy. Please note that all returns and refunds are handled based on the condition of the item and the guidelines outlined on our website.
We always aim to be fair and transparent in our processes, and we truly appreciate your understanding.
If you have any further questions or concerns, please feel free to reach out to us.
Best regards,
FragranceLord.com Customer Support Team
Resposta de Fragrance Lord
Hello Leonel,
Thank you for your message.
We would like to assure you with full confidence that your order has been successfully delivered. According to the official carrier records, the package was marked as delivered to your mailbox.
Tracking ID: 1ZJ74F69YW77284980
We also have proof of delivery on file confirming that the shipment reached your provided address. The delivery was completed on April 2nd at 12:58 PM via the local postal service.
Based on this verified information, the package has been delivered successfully.
If you need any further clarification, please feel free to reach out.
Best regards,
FragranceLord, CST.
Resposta de Fragrance Lord
Hello Stephen,
Thank you so much for your kind words!
We’re really glad to hear that you’re happy with our pricing and fast shipping. Providing great value and quick delivery is always our top priority, and it’s wonderful to know we met your expectations.
We truly appreciate your support and look forward to serving you again soon!
Best regards,
FragranceLord, CST.
Resposta de Fragrance Lord
Hello Maricar,
Thank you so much for your kind feedback!
We’re truly happy to hear that you had a great experience with our customer service. Providing helpful and reliable support is very important to us, and your words mean a lot to our team.
We sincerely appreciate your support and look forward to assisting you again in the future!
Best regards,
FragranceLord Customer Support Team
So I want to thank Fragrance lord for…
So I want to thank Fragrance lord for their great customer service. My product was stuck with the carrier. The wait was well worth it. Omg! The scent is amazing. I am going to purchase again
6 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello,
Thank you so much for your kind words and for sharing your experience! We truly appreciate your patience and are delighted to hear that you loved the fragrance and our customer service. We look forward to serving you again soon.
Best regards,
Amazing deals for amazing niche…
Amazing deals for amazing niche fragrances
6 de abril de 2026
Avaliação não solicitada
Resposta de Fragrance Lord
Hello,
Thank you for your wonderful feedback! We’re glad you’re enjoying our deals on niche fragrances. Your support means a lot to us, and we look forward to serving you again.
Best regards,
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