Frasier Sterling Avaliações 

198
O TrustScore é 2 de um total de 5

2,2

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Awful quality for the expensive price. One of the rings I ordered arrived tarnished before I could even wear it. For the price I would expect high quality gold plated jewelry, not copper tarnished tra... Ver mais

Avaliado com 5 de um total de 5 estrelas

My FAVORITE jewelry brand ever! I’ve been shopping at Frasier Sterling since 2018 and I’ve loved every single piece I’ve bought. They are such great quality too, my pieces look just as good as when I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Cheap quality jewelry that you could get from Shein and save your money. All reviews and complaints are replied to MONTHS later and copy and pasting the same response to everyone. Not to mention the o... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This company should be reported to trading standards. They are an absolute joke. Atrocious sarcastic customer service . Necklace not delivered and can imagine it will be tat when it arrives after look... Ver mais

Detalhes da empresa

  1. Loja de Acessórios de Moda

Escrito pela empresa

Frasier Sterling is a celeb-loved jewelry, accessories and fashion brand


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

198 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(198)

0 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Fine jewelry is amazing. Regular jewelry is iffy

i have been ordering from this shop since they first started. They always have such cute styles, and I LOVE that they added a fine jewelry section because i personally prefer to spend my money on something that won’t tarnish and you can wear everyday. Be warned however, their regular jewelry is priced pretty high for something that tarnishes fairly quickly. I kept mine out of water and they tarnished within 3-4 wears. Definitely save ur money on the non-fine jewels.

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Cute!

Very cute company and they have deals going on all the time! Plus every time I’ve reached out to customer service, they’ve been super nice and helpful. I did have a piece that went green faster than my other pieces, but overall great experience and will be shopping from them in the future!

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible quality

They have beautiful products I will give them that and it’s sad because the quality is absolutely terrible!!! I spent over $200, did not wet my necklaces or rings and it got black within 1-2 weeks or so. I’m sorry for the bad review but it’s upsetting that their jewelry is pretty ‘expensive’ for products that is very much similar to $1 Shein jewelry!!

6 de agosto de 2021
Avaliação não solicitada
logotipo da Frasier Sterling

Resposta da Frasier Sterling

We are so sorry about the experience you had and would like to make it up to you! Please email info@frasiersterling.com with a screen shot of this message and we would be more then happy to provide a gift card to replace the pieces that tarnished!

Avaliado com 5 de um total de 5 estrelas

Satisfied <3

Quick shipping and I’m so obsessed with my bag!! It’s so adorable. I also Got a free ring and it’s so beautiful!!! It fits perfectly.

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

i <3 FS

I think Frasier Sterling is rather clever with their discounts & bundle offers. I love buying really beautiful little pieces to keep adding to my collection for a super low price. The addiction to getting a “deal”, is real.
With social media it’s super easy to see repeats/copies/“similar” designs elsewhere, but Frasier’s stuff always wins for me. Their mix of nostalgic playfulness while maintaining elegance is almost unique to this brand. You never feel like you’re wearing children’s jewelry, but the pieces are still youthful & fun. So far I haven’t had any turn green, just a loss of the gold coating, & those two rings (out of 17 😅) that have turned to brass, I repurposed as toe rings & they’re just as adorable. Which is great since they currently do not carry toe rings, hint hint😉

I can’t say i’ve waited longer than 3 weeks for an order, most coming within literal *days* of being placed. The only exception being my custom necklaces, which took under 5 weeks, rather impressive considering the global pandemic.

I can’t say enough good things about the brand. As long as they keep doing what they’re doing, i’ll keep reordering every chance I get.

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love!’

I truly love the pieces Frasier makes. I always get complimented on them and I adore them. Their customer service is amazing. If a piece is broken or wrong, they fix it right away!! The only issue I have with them is that they tend to tarnish fairly fast.

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've ordered many times!! Beautiful!!

I've ordered many times from this business the quality is just that good. The prices are affordable and the jewellery is so adorable and cute!! Not to mention the fun packaging with the little stickers and decorated box. Absolutely adorable and I recommend buying from here to anyone!!

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Confused why there are so many poor reviews

I have placed several orders from Frasier Sterling, and I have had nothing but wonderful experiences. I have always received my orders quickly, the jewelry is cute and is of good quality. It's obviously not something you'd buy from a jewelry store, so I'm not sure what people are expecting. However, it is much nicer than most costume jewelry out there. I've never had any of my jewelry break or turn my skin green either.

One time they did send me the wrong variation of a necklace. I reached out to them via chat and they apologized, told me they sent out the correct necklace to me, and that I could keep the wrong one I received for free. The correct necklace came a few days later.

I think this is a great company that makes really cute jewelry. I definitely recommend them for trendy and cute options.

6 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely love

I absolutely love this brand of jewelry. It’s so bright, fun and well made. I love how you can customize pieces, too. Great customer service as well, they always respond in a timely manner. I also love their customer appreciation.. free gifts and discounts are frequent!

5 de agosto de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Untimely manner, “policy” is bull

Cheap quality jewelry that you could get from Shein and save your money. All reviews and complaints are replied to MONTHS later and copy and pasting the same response to everyone. Not to mention the only good reviews are all posted on the same singular day…obviously the company trying to cover it up instead of owning up to mistakes. The company “claimed” the page on July 19, only ONE good review before then, the rest are all posted on THE SAME DAYS, how dumb can you be? Bad customer service, bad quality, why would you ever shop here?

5 de agosto de 2021
Avaliação não solicitada
logotipo da Frasier Sterling

Resposta da Frasier Sterling

Hi Savannah! Can you please reach out directly to me frasier@frasiersterling.com I’d like to understand what happened and figure out a way to make it right ❤️ Also the reason we started getting reviews is because once we took ownership of the account there is an option to email your clients and ask for reviews.

Avaliado com 5 de um total de 5 estrelas

I love FRASIER STERLING

I love FRASIER STERLING! I have purchased from them for years! I especially love that the brand has now expanded to more than just jewels! Not only is the quality great, but the price is unbeatable! I am obsessed with my cotton candy tie die sweats and the Lovers Hoops are a staple in my daily wardrobe. Keep them coming!!!

4 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Frasier has the CUTEST jewelry

Frasier has the CUTEST jewelry. Everything from my order experience to the quality of my pieces has been seamless. Will definitely be buying from this company again!!!

3 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My new favorite brand for accessories!

My experience with Frasier Sterling has been nothing short of wonderful! I’ve received so many compliments on items I’ve purchased, one of my favorites being the sweats that are sooo comfy and fit perfectly. I’ll definitely be back to purchase more items for myself and friends/family!

3 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing experience with Frasier Sterling

Have had amazing experience ordering frasier sterling products. The jewelry is just as it looks in photos, fits perfect and quality is amazing for the price! The sweat suits are 10/10, fit is perfect, quality is better than $250 sweats from other brands and love the prints. Customer service is quick to respond if needed and haven’t had any issues!

3 de agosto de 2021
Avaliação não solicitada

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