Freddy's Frozen Custard & Steakburgers Avaliações 

86
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Trussville location is bad. Went yesterday to get my usual chili cheeseburger and was told they don't do that even though I had got it numerous times and could give a bowl and fix it myself which is... Ver mais

Avaliado com 5 de um total de 5 estrelas

I pulled into Freddie's on Elcamino alto Dr. In Springfield Mo and what made this experience great was not only the service but, also the genuine customer service that a guy named Brandon Stockstill... Ver mais

Avaliado com 1 de um total de 5 estrelas

New location in Mesa,AZ Noise unreal from young kids. Placed our order, waited and waited, ones arrived after us kept receiving their meals but still not ours. FINALLY, someone came to us and said... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sherry gave us excellent service. Her customer service skills are admirable. She and her team work well together. It is evident that she is well liked and respected by her coworkers. Our food order wa... Ver mais

Detalhes da empresa

  1. Restaurante

Informação fornecida por fontes externas variadas

Freddy’s Frozen Custard & Steakburgers is an American fast-casual restaurant chain based in Wichita, Kansas.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

86 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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2,7

Todas as avaliações

(86)

13 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

I was an little disappointed today…

I was an little disappointed today Sunday October 20, 24 ( 9:13 pm) of Freddy's in Brookhaven PA. They was out of medium size cups so they had to charge me .30 cents for a large cup soda....why people have to pay cuz the company ran out of supplies. The hamburger meat was half way off the bun. Had to pick up the meat to put it fully on the bun ( had to do it to all the hamburger that we order. "If the workers using up all the cups then they should bring in their own washable cups so they can get a drink and not use up all the cups".
The food was fresh & taste!!!!!!!!!!!

20 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Drive thru cashier was so considerate.

My Drive-thru Cashier was so respectful. A little chit chat and even though I ordered just a lg fry and lg cheesecurds, he asked me if I wanted something to drink. Of course I answered "yes an ice water please." It showed me that this young man was extremely considerate of his customers. Great to see!

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The food and service were great

The service was great. Efficient, fast accurate and friendly. The food was delicious...love the French fries and fry sauce. I had the all beef hot dog and my Husband had the steak burger number 1 and loved it. Good Value, place is always clean and staff friendly. Manager was Brad in Maple Grove MN. We go often.

22 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have loved Freddy's since they showed…

I have loved Freddy's since they showed up in Houston. But last month happened and I am FINISHED with freddys (little letters intentional)!
I stopped at the freddys I ha e visited since it opened in Baytown, Texas a few years ago. I went in for a quick lunch. NOT I waited, along with about twenty others, for one hour and twenty-five minutes! Really, 85 minutes. I finally went to find out what was wrong only to find that my order was not even in the line! Others were having the same issue. The manager(?) person was rude and arrogant to all the customers.
I finally saw the problem. The drive thru was being served very fast instead of the in store customers.
That isn't the only problem with freddys! The corporate structure will not follow up on any complaints and will not call back if you leave a message (I left four)!
I was sent a text that said the franchise owner would be in touch....crickets, after four weeks!
I like the product but not enough to tolerate a fifth rank people company policy!
In short, I will never eat another freddys product! Miss the food, will not be abused by a "fast food" hole!

12 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, person was caring and patient while being efficient at listening to the correct order. Grateful to them for creating a great experience.

17 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

STEAKBURGER Wrong Name

Steakburger is wrong name! The wait in line at drive through WAY TOO LONG! Burger just barely warm and too dry. Requested no ketchup. Burger drowning in mustard. Should have requested no mustard and no pickle along with no ketchup. Ate half and tossed half. Onion rings hot but lacked flavor. First and last visit. will NOT go again!

13 de junho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Clean people, clean!

The moment I walked into this restaurant I knew I should have walked right back out, the floor and every single table were dirty. I ordered anyway. I placed my order with the cashier. He lacked personality. I took my cups over to the "filling station" and had to hold them the entire time for fear of sitting them on the nasty counter and contaminating the cups. I hate to be so negative, but there were plenty of staff, why they didn't clean is beyond me. Our food was hot and tasted good, otherwise, this would be an even lower rating. 760 Winfield Dunn Parkway Sevierville, TN

11 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered the double cheeseburger combo…

I ordered the double cheeseburger combo with a large pepsi a side of onions ring and a vanilla cookie in the drive through
of course i got home with NO fries!!
I called the store on fry road in houston and let them know the situation, and was told i had 24 hours to come get my fries or else forget it!!
I promise you i will NEVER go to this place again
because clearly they make their customers pay for the restaurant mistakes!!

4 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Gary Grewe

Attn: Gary Grewe, When are you going to open in or near The Villages. It will probably be your Number ONE location by sales as are several other Nationwide franchise restaurants? You are missing out on a sure thing.

29 de março de 2024
Avaliação não solicitada

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