Lovely people that genuinely love what they do and care. Set up snd install of hearing aids was fun and relaxing never rushed snd the product so far is great. Couldn't be happier.
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Veja o que dizem as avaliações
Vivian Tran was absolutely incredible. After a number of hearing aid companies and countless sets of aids. A decent outcome I was never able to achieve. Through Vivian and Freedom Hea... Ver mais
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Ver mais
A empresa respondeu
It was easy to book an appointment . The apportment was on time. The test procedure was explained in plain english. The results were explained with the good and a very slight high pitch loss , t... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Informações de contato
Level 3, 4 Railway Parade, 2134, Burwood, Austrália
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 66% das avaliações negativas
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Lovely people that genuinely love what…
Lovely people that genuinely love what they do and care. Set up snd install of hearing aids was fun and relaxing never rushed snd the product so far is great. Couldn't be happier.
1 de junho de 2026
Vivian Tran was absolutely incredible
Vivian Tran was absolutely incredible. After a number of hearing aid companies and countless sets of aids. A decent outcome I was never able to achieve.
Through Vivian and Freedom Hearing. I have finally got the results I have been chasing. The hearing aids are exceptional. The TV Streamer and desk multi system also great.
I now know that the Freedom hearing aids are great quality.
Still what makes the experience so great was, Vivian’s personal attention and extreme knowledge. Which made the whole process easy and enjoyable. With a great outcome.
Thank you Vivian and Freedom for giving me the gift of hearing my grandchildren’s voices and a new life. Away from my old silent world.
Ross Ferguson
31 de julho de 2026
Avaliação não solicitada
Hard to navigate to many items hidden
28 de fevereiro de 2026
5 Calls still unable to talk to anyone
I have rung this firm 5 times over the last couple of days. The message comes on saying they are unable to take this call leave your details and we will phone back. I have been waiting 5 days/5 Calls5 for this to happen-still no call-Received personal apology-Happy with that
6 de julho de 2026
Avaliação não solicitada
Resposta da Freedom Hearing
Dear Derek,
Thank you for your feedback. We sincerely apologise for the difficulty you experienced reaching us by phone and understand how frustrating that must have been.
We have since seen you for your appointment and are pleased we were able to resolve the issue with your hearing aids. We appreciate you bringing this to our attention, as it helps us identify areas where we can improve our communication and service.
Thank you again for your patience and understanding. We wish you all the best.
Kind regards,
Salena
The Freedom Hearing Team
The consultant was very experienced
The consultant was very experienced, friendly and no waiting - perfect
26 de maio de 2026
Resposta da Freedom Hearing
Hi Dean,
Thank you for your kind words. We're delighted to hear you had such a positive experience and that the process was smooth and straightforward for you.
We really appreciate your feedback.
Kind Regards,
Orlando
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Allen,
Thank you for your kind feedback. We're pleased to hear that you found the assistance provided helpful and that you had a positive experience with our team.
Kind Regards,
Orlando
The Freedom Hearing Team
Cheerful helpful staff
Cheerful helpful staff. Everything explained fully, no shortcuts.
4 de junho de 2026
Resposta da Freedom Hearing
Hi Gary,
Thanks so much for your kind review. We're pleased to hear our staff made you feel welcome and took the time to explain everything fully without rushing the process.
We truly appreciate your feedback.
Kind Regards,
Orlando
The Freedom Hearing Team
Friendly and courteous
Friendly and courteous. Explains everything when using the hearing aid for the first time. I’m very satisfied and thank you
2 de junho de 2026
Resposta da Freedom Hearing
Hi Wilson,
Thank you for your feedback. We're very pleased to hear you're satisfied with your care and that you found your visit helpful, with everything clearly explained.
We look forward to speaking with you soon!
Warm regards,
Salena
The Freedom Hearing Team
I attended Freedom Hearing in Gawler on…
I attended Freedom Hearing in Gawler on the 29th May 2026 to be fitted for new Hearing Aids. The fit out, settings, charging and use of the Hearing Aids was very well explained. Cindy Nickle was friendly, helpful and professional in providing me with all required information. I have been using my new Hearing Aids and have noticed significant improvement in lowering the volume and hearing all conversations on all TV programs.
1 de junho de 2026
Resposta da Freedom Hearing
Hi Stefan,
Thank you for sharing your kind feedback. We're very happy to hear you had a positive experience with our team and found your visit helpful.
It's wonderful to know you've already noticed a significant improvement in your hearing and television listening experience. We appreciate your feedback and look forward to seeing you again.
Warm regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Glenn,
Thank you for your feedback. We're pleased to hear that everything went well and that you had a smooth experience!
Warm regards,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Shelley,
Thank you so much for your lovely feedback!
Warm regards,
Salena
The Freedom Hearing Team
Easy as
The whole process from testing to fitting was seamless, I have only had the hearing aids for a day and with the expert instructions I received have had no issues at all they are more comfortable and effective than I thought possible
5 de junho de 2026
Resposta da Freedom Hearing
Hi Ken,
Thank you for sharing your wonderful experience. We're thrilled to hear that the entire process was easy and seamless for you!
It's great to know that you're already finding your hearing aids comfortable and effective.
Warm regards,
Salena
The Freedom Hearing Team
My experience was a very positive one
My experience was a very positive one. With plenty of detail. Questions answered.
Follow up talk ed about.
Couldn't be happier
5 de junho de 2026
Resposta da Freedom Hearing
Hi Wayne,
Thank you for taking the time to share your feedback. We're so happy to hear that you had such a positive experience with us.
It's wonderful to know that you felt well-informed throughout the process, and that you're happy with the service you received.
Warm regards,
Salena
The Freedom Hearing Team
I was made very welcome an relaxed…
I was made very welcome an relaxed everything was explained in great detail great product an lovely service I would thoroughly recommend this service, regards Geoff
4 de junho de 2026
Resposta da Freedom Hearing
Hi Geoffrey,
Thank you for your lovely feedback. We're so pleased to hear that you felt welcomed and relaxed throughout your visit.
We truly appreciate your recommendation and kind words.
Sincerely,
Salena
The Freedom Hearing Team
It was very professional /friendly /and…
It was very professional /friendly /and generally good service
28 de maio de 2026
Resposta da Freedom Hearing
Hi Bernard,
Thank you for sharing your experience. We're happy to hear that you had a positive visit and found our service both professional and friendly.
Warm regards,
Salena
The Freedom Hearing Team
Staff were excellent from Reception to…
Staff were excellent from Reception to practioners
28 de maio de 2026
Resposta da Freedom Hearing
Hi Ken,
Thank you for your feedback. We're pleased to hear you had a positive experience with our team!
Sincerely,
Salena
The Freedom Hearing Team
Resposta da Freedom Hearing
Hi Paul,
Thank you for your feedback. We're glad to hear that your new hearing aids are working well and that you're happy with them.
Kind regards,
Salena
The Freedom Hearing Team
Great service
Great service , friendly staff and respectful , helped me fit my hearing aids and set up the app . Recommend Freedom Hearing
27 de maio de 2026
Resposta da Freedom Hearing
Hi Mark,
Thank you for your feedback! It's wonderful to know we were able to assist with fitting your hearing aids and setting up the app. We really appreciate your recommendation.
We're looking forward to seeing you again soon!
Sincerely,
Salena
The Freedom Hearing Team
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