Laarzen (merk Travellin) met een productiefout gekocht. Maar ze willen er niet naar kijken, geen retourmogelijkheid geven. Laarzen in de prullenbak, geld weg. Niet kopen bij deze club.
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Veja o que dizem as avaliações
Got sent two right shoes rather than a left and a right! I was quite frustrated as I'd spent over £160 on them but speaking to Paris she was really lovely apologised and got the other shoe to me the n... Ver mais
This Cornish small business is an absolute gem of a find. It’s quickly become my go-to place for eco-friendly/sustainable gifts for friends and family. They stock a fab selection of brands and are ver... Ver mais
Ordered Vivobarefoot Women's Magna Lite WR SG for my daughter. Ordering & delivery was quick & easy. Got the wrong size but the returns & reorder process was easy & hasslefree. My daughter really plea... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- Loja para Bebês
- Loja de brinquedos infantis
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de Calçados
Escrito pela empresa
Welcome to Freedom To Explore established in 2017 - your trusted companion for all things related to outdoor family lifestyle. Our mission is to inspire families to embrace the magic of the great outdoors, creating lasting memories along the way. We're here to guide you on your journey, offering expert advice, resources, and curated products designed for adventurous families. Based in the picturesque town of St Ives Cornwall, you can visit us in person or shop online. Independent, Family Run and Women Owned. Formerly Little Goat Gruff
Informações de contato
Freedom - High street, TR26 1RS, St Ives, Reino Unido
- 01736602880
- info@freedomtoexplore.co.uk
- freedomtoexplore.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order fulfilled quickly- love my new…
Order fulfilled quickly- love my new Lenny Lamb Preschool and I got it at a great price

Resposta da Freedom To Explore
Excellent prices and fast delivery
Excellent prices and fast delivery. Well packaged items.

Resposta da Freedom To Explore
Lovely purchases - Little Dutch
Lovely purchases. High quality items. Great range of baby toys. Dispatched and received quickly. Well packaged in eco friendly packaging.

Resposta da Freedom To Explore
Great service and quick delivery.
Great service and quick delivery.
Quicker and cheaper than Amazon

Resposta da Freedom To Explore
Ridiculous custom charges
After spending over 100 euros, I got hit with a 30 euro custom charge on top which is ridiculous!
The fact these are not factored into the price or shipping cost is a joke, contacting customer service and they couldn’t be less helpful and basically saying it’s not their issue.
Don’t purchase if you live in ireland!

Resposta da Freedom To Explore
Great customer service
Great customer service!
Didn’t have the item i order in stock due to a stocking error and offered a similar one in replacement. We’re really nice about it.
Would recommend!

Resposta da Freedom To Explore
I placed two orders
I placed two orders, and I am happy with the quality of the products. I was notified of a refund and this was processed immediately. Very happy with LGG and will order from them again!

Resposta da Freedom To Explore
Highly recommended
Highly recommended.
Always glad to support this great local family business! Here's to a very successful year ahead for you all. Thank you!

Resposta da Freedom To Explore
Best packaged item I have bought all year
Great Patagonia jacket at a good price, it was easy to order, arrived on time, nicely packaged in a postage bag, not in a big half empty box.

Resposta da Freedom To Explore

Resposta da Freedom To Explore
Fantastic place to buy from
Fantastic place to buy from and amazing customer service. I contacted them because I was worried my item would not arrive in time due to the postal strikes so the upgraded my order it to first class free of charge to ensure it arrived on time . Great service will definitely buy from again.

Resposta da Freedom To Explore
Very clear categories and age/sizes
Very clear categories and age/sizes. Good clear pictures of items actually being worn so we can see what it’s actually like!

Resposta da Freedom To Explore
Stock not up to date on website.
Cancelled my whole order as all items were out of stock!
Clearly don’t have very good stock control and don’t keep their website up to date.
Didn’t contact me to explain, just received an e-mail advising me that my order had been cancelled.
Shouldn’t have been able to order the items in the first place.
Very poor service and very unprofessional.

Resposta da Freedom To Explore
Really poor customer service, will shop elsewhere in future
Really poor customer service. I ordered some items and used a discount code advertised on Facebook. A few hours later I get an email from Paris saying that it was advertised I couldn’t use the code and did I want to pay the extra. I asked how to pay, and expressed my disappointment. I went back and looked and the Facebook post had been edited a few minutes before I got my confirmation email (I would have been checking out or checked out I imagine) so I highlighted this and again asked how to pay the extra. Then she sent an email cancelling my order and pulling the ‘I’m a single mum spinning so many plates’ card. Well, from a single mum of 3, it doesn’t wash. She was so rude and I will shop elsewhere in the future. The code not being usable, don’t let it be usable. But cancelling my order after I correctly called her out - unacceptable.

Resposta da Freedom To Explore

Resposta da Freedom To Explore
Excellence at a difficult time
I ordered something quite complex from Little Goat Gruff and understood that there were supply problems. They kept me in the loop throughout and delivered my purchase in very good time and in good condition.

Resposta da Freedom To Explore
Helpful customer service
I placed an order which I didn’t realise was a pre order (my fault) I emailed customer service who responded straight away and were able to chase up my order and even upgraded my postage so I had it in time for my daughters birthday. Thank you so much! I would add that using the chat option on the site was a little confusing so if I’m doubt email them.

Resposta da Freedom To Explore
I should have dropped a star because…
I should have dropped a star because the delivery took a long time, but i realise its the royal mail strike, so not really your fault... Just remember to choose another method of delivery and you should be ok. The coat was gorgeous as expected, my son didn't stop wearing it since!

Resposta da Freedom To Explore
Lovely products
Lovely products. Delivered in a timely fashion

Resposta da Freedom To Explore
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