Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without... Ver mais
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Veja o que dizem as avaliações
Easy to order and quick delivery. My wife being celiack she’s able to eat the freee bars
I have always been very pleased with all items I have purchased from Freee Foods. I mainly by their porridge oats but have bought some lovely biscuits, biscuit mix and cake mix. I have also purchase... Ver mais
Most of my order was fabulous for the gluten free pasta and breakfast cereal with no nasty additives. The Chocolate Chip Cookies are way over baked and so hard I couldn't bite into them and a struggle... Ver mais
Detalhes da empresa
- Produtor de Alimentos
- Loja de Produtos para Panificação
- Fábrica de Farinha
- Fabricante de Alimentos
- Fornecedor para Indústria Alimentícia
Escrito pela empresa
Freee offers a whole range of gluten free foods, from Flour to Baking Mixes, Breakfast Cereals to Pasta and much more. As Freee, we are still creating new products, each driven by our same original vision to make gluten free living simpler. Our aim is to not only share our gluten free expertise, but to bring back the joy and pleasures of home baking and cooking, and the freedom to have fun experimenting in the kitchen again - for anyone living gluten free. Freee is part of the Doves Farm Foods Ltd family established in 1978. Products can be purchased through many supermarkets, convenience shops or directly via the website.
Informações de contato
Reino Unido
- freee-foods.co.uk
4,4
Excelente
74 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order and quick delivery
Easy to order and quick delivery.
My wife being celiack she’s able to eat the freee bars
19 de fevereiro de 2026
Ordered and delivered very easy and…
Ordered and delivered very easy and quick.
22 de janeiro de 2026
Delicious Dumplings
Was really missing dumplings with a stew or casserole and they really hit the spot.My gluten eating family love them too
22 de janeiro de 2026
The delivery was in good time and the…
The delivery was in good time and the flour well packed. But we were not impressed with the delivery company leaving the parcel outside and not in our safe place.
23 de dezembro de 2025
Discovering my I.B.S diagnosis and the…
Discovering my I.B.S diagnosis and the need to adopt a gluten-free lifestyle was unexpected, but your company truly came to the rescue. Now, I can enjoy bread and prepare meals that need flour without any worries. The variety of products you offer is outstanding, and the delivery service is impressively fast.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da Freee Foods
Thank you so much for your kind words Jimmy, we are so glad we are able to change your life for the better!
Thanks,
Customer Services Team
Doves Farm Foods LTD
Fast delivery and good prices during…
Fast delivery and good prices during the Christmas period. A company that genuinely cares about its customers
10 de dezembro de 2025
Avaliação não solicitada
Thank you team Freee!
Super service and perfectly packaged. Thank you team Freee
21 de novembro de 2025
Much freee love for the dove ;-)
Great selection of breakfast cereals and ingredients, high quality. Quick delivery, well packaged and reliable service as always. Thanks :-)
6 de novembro de 2025
Avaliação não solicitada
Good products, high delivery fee
This time I was sent the wrong item, a 4 bar box instead of an 18 bar box. It took a few days to rectify as customer service take over 24 hours to respond. Lovely products but the delivery fee is too high for one or two items.
23 de outubro de 2025
Missing items
Been using Freee for sometime now but last order had items missing this was delivered on 22nd September.
Have filled enquiry form and sent emails but have had no reply to any of them so far.
This is first time have had problems though.
6 de outubro de 2025
Avaliação não solicitada
Resposta da Freee Foods
Dear Steve
Thank you for your continued support and for bringing this to our attention. We are really sorry to hear that items were missing from your order delivered on 22nd September and that you have not received a response to your enquiry. That is definitely not the experience we want for our customers.
We have looked into this and can confirm that a replacement has been raised and should be with you shortly. We are very sorry again for the inconvenience and delay and really appreciate your patience while this was being sorted.
If you have any further questions or need assistance please feel free to reach out and we will be happy to help.
Kind Regards,
Freee Foods Team
left an item out haven't replied to…
left an item out haven't replied to enquiry form
Edit: eventually got in touch and sent out replacement
21 de setembro de 2025
Resposta da Freee Foods
Dear Vickie,
Thank you for taking the time to provide your feedback. We apologise that an item was left out of your order and that your enquiry form was not responded to promptly. The missing item has now been sent and should be with you shortly.
If you have any further questions or concerns, please do not hesitate to get in touch directly. We appreciate your patience and hope to provide you with a better experience in future.
Kind Regards
Freee Foods Team
we often buy the 500g brown rice pasta…
we often buy the 500g brown rice pasta for the considerable price of €6.70. We recently ordered the same product to find they have changed the packaging in order to reduce the quantity to 400g but keep the same price. Is €6.70 not already quite steep for 500g??? just a bit depressing really
9 de setembro de 2025
Avaliação não solicitada
Resposta da Freee Foods
Dear Ian,
Thank you very much for taking the time to share your concerns and for your continued support of our brown rice pasta. We fully appreciate your disappointment regarding the recent change from 500g to 400g packaging. Please be assured that our recommended retail price has been adjusted accordingly to reflect the new product size. However, individual retailers set their own prices, and we have no control over how these are applied at the point of sale.
We sincerely regret any frustration this may have caused and remain committed to providing the highest quality products to our customers.
Your feedback is invaluable to us, and we thank you once again for bringing this matter to our attention.
Kind Regards
Freee Foods Team
Delivery on time
22 de agosto de 2025
I.B.S and gluten free sufferer
Having suddenly found out that I have I.B.S and have to go gluten free, your company were a God send.
To be able to eat bread and cook dishes that require flour, I'm now able to eat.
Excellent choice of products and quick delivery.
23 de junho de 2025
problems has now been resolved.
Terrible package resulted in broken bags paid for 30 got 29 plus 3 broken bags can’t speak to anyone to tell them the problem I am a regular customer very disappointed
Pleased to say Freee Foods have since apologised and I'm waiting for delivery. I do Love their produce, and will certainly be ordering again in the near future. Thank You.
23 de maio de 2025
Resposta da Freee Foods
Dear James,
We're truly sorry to hear about your recent experience and understand how frustrating this must have been—especially as a loyal customer. Receiving fewer items than ordered, along with damaged ones, is not the level of service we strive to provide.
Please accept our sincere apologies for the inconvenience. We'd like to make this right. I have passed your order details to our orders team who will be in-touch to help.
Kind Regards,
Freee Foods Team
The flour arrived quickly and in an…
The flour arrived quickly and in an excellent condition. Thank you.
23 de maio de 2025
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