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Leider DPD hat unsere Sendung verloren. Nachdem vielen E-Mails. Wir bekommen eine neue. Support hat mich geholfen. Tolle Produkte! Sehr wichtig für unsere Gesundheit! Liebe Grüße aus Stuttgart An... Ver mais
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Received package a day early liked that. Tracking again like all others about 24hr to late. Followed two recipes first gummies one and chocolate bars. Have found confidence in recipes. So far used oi... Ver mais
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Ich wollte Ihnen von ganzem Herzen danken, dass Sie mir einen neuen Entsafter geschickt haben, um den defekten zu ersetzen, den ich vor zwei Jahren gekauft hatte. Der Kundendienst hat sehr schnell a... Ver mais
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Detalhes da empresa
Sobre Froothie International
Escrito pela empresa
High quality kitchen appliances
"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time" - Justin Chellis, Ayr, Queensland.
✓ Optimum high-performance blenders, juicers & other kitchen appliances from Froothie
✓ Free shipping over $200/200€
✓ 30-day money-back guarantee
✓ Top offers, low prices
✓ Secure payment methods - Payment in installments
✓ Lifetime warranty optional
✓ Top 5 ⭐ reviews
Froothie is one of the fastest-growing global brands focusing on health and wellness products. We are the exclusive distributor of Optimum – one of the most trusted kitchen appliances brands in the world.
Visit us @ https://www.froothie.eu
Froothie began from a small, simple idea to supply fruits, vegetables and equipment to local cafes and juice bars. As time progressed, we developed a deeper passion for healthy living and embarked on creating “Froothie” 🍎🌱🧡
Our goal is simple - we want to equip you with the best quality Optimum juicers, blenders and appliances in order to help you lead a healthier lifestyle. We love sharing our knowledge and tips on healthy living through our Real Food Revolution workshops, YouTube videos, blog, media outlets and partner influencers all around the globe 😄
Real Food Revolution: https://www.therealfoodrevolution.com.au/
Instagram: https://www.instagram.com/froothie/
Facebook: https://www.facebook.com/froothie/
Froothie Family Facebook Group: https://www.facebook.com/groups/177230346528016/
Real Food Revolution: https://www.therealfoodrevolution.com.au/
You know what they say....
""When life gives you lemons, make a juice with your Froothie"" 😚🍋"
Informações de contato
Unit 1/ 24 London Drive, VIC 3153, Bayswater , Austrália
- +61 3 8609 2210
- support@froothieinternational.com
- froothieinternational.com
4,5
Excelente
742 avaliações
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Resposta da Froothie International
Hello Hayley,
We appreciate your feedback about the service you have received.
Warm regards,
Froothie team
So delighted with the brushes for my…
So delighted with the brushes for my blender saved me a lot of money as I didn’t have to buy a new blender. Highly recommend this business.
28 de dezembro de 2023
Resposta da Froothie International
Hi Vince,
That sounds like a great solution and giving your blender another go.
Thanks for the feedback and recommending Froothie.
Wish you lots of happy blending years more,
Froothie team
So pleased how it deals wiith flax seed
3 de janeiro de 2024
Resposta da Froothie International
Hi Craigggy.
So happy to hear. Feel free to try other content too as it will definitely be a success too.
Have fun,
Froothie team
5 stars
5 stars! I have owned an optimum 9400 for 10+years and when It finally broke down last year froothiee were very help-full and supportive. They promptly got my blender assessed once it had arrived at the work shop and I was given the option to fix it or replace it and at no point was pushed into a new sale. I was even told they would honour the Christmas discount (on a new blender) if it expired to give me a few extra days to decide. The new machine arrived promptly and I can’t wait to start using it when I get home. Thanks so much.
2 de janeiro de 2024
Resposta da Froothie International
Hi Lucy,
What an honer to have you with us for already so many years and still be a great supporter of our brand.
We appreciate your feedback regarding the service you have received from our team. We hope that you will have lots of joy with the new appliance. In case any assistance is needed, we are here for you.
Much love,
Froothie team
You haven't replied to my email in…
You haven't replied to my email in weeks! I asked for a refund and no reply.
29 de dezembro de 2023
Resposta da Froothie International
Dear Jeannette,
Thank you for taking the time to share your experience, and we genuinely apologize for any frustration caused by the delayed response to your email. We understand the importance of timely and efficient customer service, and we regret that we didn't meet your expectations on this occasion. Our team has thoroughly reviewed the email exchange and, considering our commitment to providing swift responses—usually within 6 hours and, at the latest, within 24 hours—we are genuinely surprised and concerned about the extended response time you experienced.
Your feedback is invaluable, and we are committed to learning from this experience to enhance our service. We appreciate your understanding and patience.
Best regards,
Froothie Team
After one month of placing my order
After one month of placing my order, they don’t even know where my product is. I asked for a refund and even the refund takes between 5 and 7 working days. The worst experience ever.
18 de dezembro de 2023
Best Blender, only one you will need
I have had the 9200A blender for the past 4 years and it is still going strong. I was about to purchase another brand and then came across this one. It actually shreds up the things in your smoothie and makes it so smooth. I also make all my own nut butters. I use it every single day and it's still going strong! The customer service is also amazing! You won't regret it!
10 de janeiro de 2024
Avaliação não solicitada
Resposta da Froothie International
Hi Jess,
We truly appreciate your feedback about using the Optimum 9200A which is still going strong after 4 years.
We understand that you would like to compare us with an other brand and try out their appliances, however, we honor your support and staying with the Froothie family.
Very pleased you blend up a variaty of content that comes out in the preferred consistency.
Keep on going and we wish you all the best,
Froothie team
Thermocooker Essential
I purchased a thermocooker essential in December 2023. Unfortunately the scales didn't work, I contacted Froothie and they quickly helped me and ended sending a postage slip back to have it checked and repaired. It was returned 2 weeks later with the scales working (I'm in NZ and it was over Christmas so I thought that was pretty good). I have used a friends thermomix in the past and it was a little easier to use and I find that the thermocooker sometimes struggles with thicker textures, it will give an error code and I'll need to give it a stir and get the blade moving. It is $2000 cheaper than a thermomix so I wou;dn't expect it to be as good. It makes fantastic cheese sauce, so easy. Custard was very good. I made rice pudding today and my daughter also made gingerbread cookies. Anything that you need to heat and stir or blend is going to be much easier.
28 de novembro de 2023
Resposta da Froothie International
Hi Kaylie,
Thank you so much for purchasing the Thermocook Essential and we are glad that you have been assisted very quickly during the holidays.
We also appreciate your feedback regarding the little comparison you made with the Thermomix which is a competitive brand to us.
When blending thicker content, we recommend using a higher speed for easer processing. If you need any assistance, we are happy to receive your exact recipe and remake it for you to give further tips and tricks
Thanks again for your support and being with us and wish you happy cooking.
Froothie team
Resposta da Froothie International
Hi Cihat,
Many thanks for your sharing the great experience you have had with our customer support.
Happy blending,
Froothie team
BEST BLENDER EVER
I bought the Optimum 9200A blender in spring 2023 and have been using it actively for the last 8 months. Best investment I have ever made. This machine is flawless. The smoothies it makes are perfect. Fill up with fruit/veg or whatever. Just press the 15sec button and done. Then fill with water to clean and press the same button. It feels incredibly well built, powerful and durable. Cleaning is too easy.
I live in Finland and ordered from their european website. Price is significanly cheaper for what vitamix, blendtec or others offer for twice the price.
Their customer service is as good as the blender. Super friendly, quick, thoughtful and always made me feel important (before and after). They seem to really go out of their way to make sure you as the customer are satisfied, happy and treated fairly.
What a company! Amazing. If you are on the fence, dont hesitate. This is for your health and future. Or buy it as a gift for people you care about. Having an elite blender makes life better.
Thank you Froothie, you are the best.
7 de janeiro de 2024
Avaliação não solicitada
Resposta da Froothie International
Hello Markus,
Thank you so much for your feedback and appreciation of different aspects of our business.
We are glad you like the flawless design and that it is easy to operate.
Additionally, feeling important and being understood at a personal way makes us very happy as that is what we try to achieve throughout our customer service.
Thank you so much for being with us and keep sharing your word.
Happy blending,
Froothie team
Outstanding customer service.
I bought a TC Essential but unfortunately, it's faulty and close to Christmas so I think I might have to wait until after New Year to sort everything out. Amazingly, Froothie's customer services still operating and sending me all of the support I need during such short notice. I felt bad as well because they might have to take a shorter break with their family and loved ones. I would buy again and suggest to people if they need a company with excellent support.
29 de dezembro de 2023
Resposta da Froothie International
Hi Trang,
Facing issues with your loved one is never good especially not before Christmas. Thanks to our 24/7 customer support, we were pleased to help you during the festive period.
Thanks for your support and we wish you all the best in 2024.
Froothie team
Great machine to work with
30 de novembro de 2023
Resposta da Froothie International
Hi Gloria,
Welcome to the Thermocook Family and we are glad you like the appliance.
Feel free to participate our Facebook Group for more cooking fun: https://www.facebook.com/groups/thermocookadventures/
Much love,
Froothie team
Love it!!
The motor is much lighter and more powerful than the 1st generation, the handle of the jug has better grip too. Love it!!
24 de novembro de 2023
Resposta da Froothie International
Hello Angie,
We are glad you like the improved design of the Optimum blender for a better user experience.
Have fun,
Froothie team
Resposta da Froothie International
Hi Kylie,
Thanks for sharing your happiness about the appliance you have purchased at Froothie.
Wish you happy holidays,
Froothie team
I love our blender
I love our blender. I have been enjoying using it, and when we had some issues with it the company had excellent service, fixed it up and sent it back as good as new.
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Froothie International
Hello Jessica,
Receiving quick service when needed is very important for us as a business. We are therefore very happy that we were able to help you out in a timely matter and returned you a blender that is working perfectly again.
Thanks for your support and wish you happy holidays,
Hennie Z.
Great customer service and support.
26 de outubro de 2023
Resposta da Froothie International
Hi Juliana,
Thanks a lot for your lovely feedback.
Happy holidays,
Froothie team
Resposta da Froothie International
Hi Kaylee,
Thanks a lot for your feedback which we highly appreciate.
Best regards,
Froothie team
It’s much more powerful than any…
It’s much more powerful than any blender l have used before. Simple to use. Easy yo clean.
13 de novembro de 2023
Resposta da Froothie International
Hello Wendy,
That is a great upgrade and happy experience.
Keep on going and stay healthy,
Froothie team
Easy and straightforward to understand…
Easy and straightforward to understand and use. An efficient way to achieve a good outcome. Very impressed.
Thank you.
I would highly recommend it to anyone and will pass on this on.
16 de novembro de 2023
Resposta da Froothie International
Hello Jill,
We have nothing more to add and we are very pleased after reading such a nice review.
Thanks for participating our family and feel free to join the Magicook Pro Facebook group here for more tips and tricks:
https://www.facebook.com/groups/magicookpro/
Lots of magic,
Froothie team
Noooo!
This is the worst appliance I have ever purchased. Lots of bits to clean, everything has to be cut up so small to feed down tube and produces very little juice. Very disappointed.
28 de agosto de 2023
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