Free Spirit Automotive Avaliações 

61
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After having a lot of issues with my previous car, myself and my husband came to free spirit to look for a new one. From start to finish Mark was amazing, I’m extremely heavily pregnant and stressing... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience with this car seller. The whole process was smooth, transparent, and stress-free. The seller was professional, honest, and very helpful, answering all my questions and providi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mark was very easy going no pressure, was always on hand if we had any questions. Very open about paint protection and servicing costs, and we felt happy to take up both. All round nice Company to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had the pleasure of of dealing with Mark, very relaxed sales process, not pushy at all and gave me the time to look over the car. Would absolutely recommend taking a visit to Free Spirit if you’re loo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Revendedora de carros usados
  2. Oficina de Inspeção Veicular
  3. Serviço de Motorista

Escrito pela empresa

Free Spirit Automotive Ltd is a specialist independent Car Sales, Service and MOT Centre, operating from attractive spacious and modern premises in Leighton Buzzard, Bedfordshire. Free Spirit has a fine reputation with its customers and is very proud of the number of repeat customers in both its sales & service departments. We look forward to welcoming you…


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

61 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(61)

24 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We recently purchased our second car…

We recently purchased our second car from Free Spirt, what can I say absolutely fantastic service from start to finish same as when we bought our first car.
All finance sorted prior to us collecting, private plate all taken care of, new car serviced new MOT and very clean. Mark even filled the tank for us, to save us from doing it so we could drive straight back to South Wales.
Absolutely nothing for us to do.
Mark is a total pleasure to deal with, whatever you ask of him he does exceptionally well.
We will definitely be contacting Mark again in the future when we decide the time is right for us to change.
We won't be buying a car from anyone else.
Free Spirt and Mark get 5☆ only because there's no higher ☆ to give.
Thank you
Darren & Ceri South Wales

7 de outubro de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

HI Darren & Ceri, wow thank you for such a nice review and your continued custom. It was a total pleasure dealing with you both again and we look forward to seeing you again when the time comes.
Take care,
Mark

Avaliado com 5 de um total de 5 estrelas

Brilliant Garage

Lovely people, professional, friendly all out fantastic service. Thank you Mark and the team. Thanks for making the car buying process simple, relaxed and all round great experience.

16 de outubro de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

THank you for your custom and kin d words in your 5* review.

Avaliado com 5 de um total de 5 estrelas

Really good experience with this…

Really good experience with this garage. Highly recommend

26 de setembro de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

Hi Susan, Thank you for your custom and kind words in your 5* review. I trust Ian is loving his new car. All the best , Mark

Avaliado com 5 de um total de 5 estrelas

Smooth, helpful and efficient service

I had a smooth, helpful and efficient experience with a same day part exchange. I am delighted with my new car. Thank you.

23 de setembro de 2023
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

Hi Rachel, thank you for taking the time to review us and you also found the experience of same day purchase efficient and easy. Glad your enjoying your new car.

Avaliado com 5 de um total de 5 estrelas

I recently purchased my car and I had a…

I recently purchased my car and I had a really good experience. So I would definitely recommend, I could not fault the service

7 de setembro de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

HI Aqeela, Thank you for your custom and kind words in your 5* review

Avaliado com 5 de um total de 5 estrelas

The best car purchasing experience I’ve yet experienced.

I’d just like to thank Mark and the team at freespirit for all their time and for going out of their way, and in providing a relaxed friendly atmosphere to making my recent purchase possibly the best car purchasing experience I’ve yet experienced. Thank you and hope to deal through you guys again in the future.
Rob

15 de julho de 2023
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

HI Rob, Thank you for your kinds words and 5* review.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

We have all heard stories about bad experiences with car dealers. This was definitely not my experience with Free Spirit. Mark and the team were professional and helpful. I was put at ease and made to feel valued. Looking to buy a used car. Look no further than Free Spirit Automotives!

28 de abril de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

HI Peter, thank you for your kindswords and 5* review.

Avaliado com 5 de um total de 5 estrelas

Happy customer

Cannot fault! Customer service was a 10/10. I'm very impressed as to vehicle condition. It's my 3rd vehicle buying & I've never felt this satisfied where I don't have to worry about vehicle condition.

14 de abril de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

Hi, Thank you for you custom and kind review, i will give you a call when we have a suitable i30. Thanks Mark

Avaliado com 5 de um total de 5 estrelas

We bought a new car and part exchanged…

We bought a new car and part exchanged ours. The process couldn’t have been easier- Mark was absolutely fantastic, efficient and very friendly, and made the whole experience stress free.

7 de abril de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

Hi Katy, I am glad your enjoying your new MG EV, thank you for your kinds words and review. Thanks Mark

Avaliado com 5 de um total de 5 estrelas

Great company to do business with

Great company to do business with, Mark dealt with my purchase with professionalism and care. Any queries I had were quickly responded to, great trade in valuation and there was no pressure to buy just good honest service.

Mark, Jamie all the staff I dealt with were very helpful.

This is the second time I have purchased from Free Spirit and would have no hesitation in buying from them again.

30 de março de 2023
Avaliação não solicitada
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Resposta da Free Spirit Automotive

HI Clive, We are glad to hear loving the car and thank you for your continued custom & very kind review.

Thanks

Avaliado com 5 de um total de 5 estrelas

5++++ STARS

Paid a deposit of £250 on a car but later changed my mind and chose to not go ahead with sale. They have agreed to give me a full refund out of good gesture even though it clearly states in Terms and Conditions that deposit is not refundable. Thank you so much

The person I was dealing with for the sale is Mark

20 de setembro de 2022
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

Thank you Mo, sorry we couldnt help any further. Good luck in finding a new car, if you need any help just give us a ring. KR Jamie

Avaliado com 5 de um total de 5 estrelas

Excellent service from Mark

Excellent service from Mark , dealt with everything from start to finish , couldn’t have asked for better service . There was no pressure to buy which is a refreshing change . Highly recommended and will defiantly go back to them when we want another car .

27 de abril de 2022
Avaliação não solicitada
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Resposta da Free Spirit Automotive

Thank you Julie, I am glad Mark was able to look after you! KR Jamie

Avaliado com 1 de um total de 5 estrelas

Let me politely respond to your…

Let me politely respond to your response.
Your company had not been helpful at all, you merely did as you should as a company to look at a car sold to a customer that showed a fault. You demonstrated a bad attitude and made out like I was fabricating the fault. Turns out today 11/3/22 Mercedes Benz has confirmed the leak that your cowboy
Company could not find ironically. So with all due respect it was there all all along! Again avoid these people.
Your review also avoided the obvious, you gave me a courtesy car yes, standard practice ! It still had not MOT pretty illegal I would say!
Also there yes you fuelled my car as you drove it! Rocking up miles from one of your sales men to check a smell. He was not even a mechanic! Sure he had a lovely time in his 80 mile journey!
So now we conclude on your last comment! Myself and your member of staff mark did not send mutual messages of any sort. Evidence I have to share on trust pilot should you wish. We spoke of The car only before he decided to exchange his thoughts on my body and his sex life ! Disgusting and should be banned from working with the general public, however I have this under investigation so no fear all will come out in the wash.
To end this on a polite note !
THERE IS A LEAK 🤭
Steer clear folks !!!

11 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This was our first experience with Free…

This was our first experience with Free Spirit Automotive, which turned out to be a good one. I was looking for vehicle for my daughter a specific make and model, Free Spirit had the right one, from the initial test drive to the negotiations on some redial work, Mark and the team were helpful and professional on all occasions, we live some distance away and were grateful for the delivery service provided by Sam, who managed this on a Sunday morning to the delight of my daughter, would I buy another vehicle from Free Spirit, definitely, thanks again

21 de fevereiro de 2022
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

Hi Al, Thank you for your kind comments and 5* review. KR Jamie

Avaliado com 5 de um total de 5 estrelas

New car purchase

Have just bought our third car from Free Spirit and Mark completed a complicated situation so quickly and simply for us.
With my car being written of in an accident and having a personalised plate on it we were having difficulties contacting DVLA.

Mark took over the whole situation and we had our new car with personalised on it and refund for the remaining car tax.

Very professional company to deal with.

Marina Hancock.

20 de fevereiro de 2022
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

HI Marina, thank you for your kind review and i am really pleased that you were happy with the level of service provided by Mark. KR Jamie

Avaliado com 5 de um total de 5 estrelas

I've bought four cars from free spirit…

I've bought four cars from free spirit over the last 10 years and wouldn't go anywhere else, no matter where i live (and i move around a lot). Really good deals, and superb after sales care. They clearly care about their reputation and that really inspires confidence as a buyer.

27 de julho de 2021
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

Hi Alan, thnak you for your continued custom and very kind review!

Avaliado com 5 de um total de 5 estrelas

Excellent service.

I sold my car to Free Spirit Automotive. They provided a professional and friendly service without hassle. A particular thank you to Jamie for arranging the purchase and Sam for collecting the vehicle and handling the transfer on the day.

Thank you.

19 de maio de 2021
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

Hi, we are glad that you found the whole process simple and easy. Thank you for the kind review.

Jamie

Avaliado com 5 de um total de 5 estrelas

I sold my car today to Free Spirit…

I sold my car today to Free Spirit Automotive via Motorway. The whole process was amazingly straightforward. I cannot praise Free Spirit highly enough. Both Jamie and Sam are true professionals and it was a pleasure to ‘do business’ with them. Sam inspected the car thoroughly and was very fair (and pleasant) throughout. I would happily sell my next car through them and highly recommend the company. I rarely give 5 stars but in this case it was justly deserved. It was a genuine and trustworthy transaction. Thank you both.

8 de maio de 2021
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

Hi Debra, Thank you for your kind words and 5* review. KR Jamie

Avaliado com 5 de um total de 5 estrelas

Sold my car to free spirit review

This company reached out to me through motorway.co.uk. They wanted to buy the car I had listed for sale and we agreed a price. The process was simple, Sam rang and arranged a time to come and inspect and purchase the car. We agreed on a location and time and text in the lead up to the date to confirm everything was still going ahead as plan. Sam was very approachable and rang to explain what the process will be on the day and what to expect. He reassured me neither of us would leave until we are both 100% comfortable and this made me feel at ease as it wasn’t just a quick sell and leave. Jamie asked for some evidence documents via email and I sent these with a confirmation then received that all had been received.

I would definitely use free spirits to sell my car in the future. They are a good run company and hold a lot of respect for their customers whether that’s them buying or selling. They even travel nationwide to collect the vehicle. They are based in Bedfordshire and came to Manchester to collect at a location that suited me.

100% would recommend!

23 de janeiro de 2021
Avaliação não solicitada
logotipo da Free Spirit Automotive

Resposta da Free Spirit Automotive

Hi David, thank you for your kind comments and we are pleased that you were happy with the whole process. Thank you for the 5* review. KR Jamie

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