Really good service and information from right at the beginning. Great to have approachable staff, that you can ask questions and great information , keeping us updated and informed on issues, part... Ver mais
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Veja o que dizem as avaliações
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Ver mais
Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... Ver mais
This is the second company I have worked for where I have moved the fuel accounts over to Fuelmate. Having now been a customer for over 10 years I cant see anyone else I'd use. Easy to set up, honest... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fuelmate
Escrito pela empresa
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
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Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
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No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
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Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Informações de contato
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, Reino Unido
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
Pede aos clientes que avaliem
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Great Service
Great Service, Great Prices, would highly recommend for your fuel needs.
KLAAFE Ltd
Hull
Fuelmate ... Excellent
We have been using Fuelmate for our BP Cards for many years. Customer Service excellent and requests always dealt with quickly and easily. Absolutely no complaints.
Easy......
Easy......
Set up an account
Order a card
Save money
Not rocket science but very good!!!
Great company to work with
Fuelmate has supplied our fuel cards for numerous years now, our dedicated account manager is always quick to respond to queries and new card requests. Good supplier.
Staff are brilliant and deal with any…
Staff are brilliant and deal with any queries fast
Working with Fuelmate has been simple.
Working with Fuelmate has been extremely easy, the customer service has been prompt and very helpful, from setting the account tailored to our needs and ordering new fuel cards.
The invoicing with detailed transactions has been suitable for our needs, the variety of detailed reports available is sure to meet most companies needs.
They're online portal is easy to use, provides further information on individual transactions to resolve any queries.
Overall they have been great to us and may it continue.
EXCELLANT SERVICE AND CUSTOMER SERVICE
Dan was exceptional in assisting with…
Dan was exceptional in assisting with vehicle trackers, ordered and received in just a few days. Really simple to install and is always on the other end should we need support. Highly recommend
We recently transitioned from another…
We recently transitioned from another fuel card provider to FuelMate, and the experience has been outstanding. Laura was incredibly patient throughout the process, and when we were ready to make the switch, everything was handled seamlessly from start to finish. FuelMate is transparent about pricing changes, quick to resolve any queries, and overall, a pleasure to work with. Their excellent customer service and friendly approach make them a fantastic partner.
Fred is the best
Fred W at Fuelmate made a sometimes boring, but very necessary, task the easiest thing in the world. We got on so well that he now feels like part of the family.
He is such a great guy who remembers who he is calling, and that is so very refreshing indeed in this day and age.
We ultimately decided to go with these people as they offered us what we needed, and things have gone well from the start.
FUELMATE
Fuelmate have been great to deal with, offering a competitive price against other fuel card companies. I have dealt with the same person each time, which is great, giving consistency and a good service overall. Invoices arrive weekly and if i need any queries answered, i receive a reply pretty quickly, unlike some other companies i have dealt with in the past.
Quick and Efficient
We had out trackers fitted in Nov 23 and they have been helpful with incidents to obtain footage and also very reactive if there is problems with the system.
Excellent service and feedback
A great team of staff at fuel mate…
A great team of staff at fuel mate nothing is too much trouble for them and they are always willing to help a credit to their company.

Resposta da Fuelmate
Very impressed with Fuelmate
We have been very impressed with Fuelmate and their attention to opening our members accounts. The whole process was really professional. As a buying group we would highly recommend them.

Resposta da Fuelmate
Excellent Experience
We have had excellent customer service from Fuelmate and a seamless experience. Our engineers have used the fuel cards since they were issued with no problems and the weekly emails regarding the various fuel prices in our area are very appreciated.

Resposta da Fuelmate
Dan and the team were very helpful in…
Dan and the team were very helpful in splitting and setting up our new accounts within our business. What seemed like it was going to be a complicated task was simplified and dealt with very efficiently. They were very quick at answering email queries and supplying us with information and our new cards.
Thanks for all your help.

Resposta da Fuelmate
Perfect company
Perfect company, very helpful, everything made easy. Thank you

Resposta da Fuelmate
We moved over to Fuelmate around 6…
We moved over to Fuelmate around 6 months ago. Prices very competitive and customer services was great. We are kept informed weekly regarding prices. So far so good

Resposta da Fuelmate
Fantastic Service and Support from Fuelmate
We were undertaking a cost review of all of our suppliers and we had received an email from Callum Smith, having set up a call it was clear that Fuelmate could save us money on our fuel. The whole process was quick and straight forward, the communication was great and we were set up and ready to go quickly. Callum then dropped the new fuel cards to us himself and we are now already seeing savings each week on our fuel. The portal is great and easy to use and the staff could not be more helpful with queries.

Resposta da Fuelmate
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