I just hung up with Devon and it was the best experience I’ve had with FullScripts practitioner support. He was very knowledgeable and stayed on the line to actually assist me to get the changes I was... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I accidentally ordered the wrong supplements for our office and reached out for assistance with the return. Lisa went above and beyond to make the process smooth and stress-free. She quickly arrang... Ver mais
I could not be more impressed with Fullscript. I had an order that showed as delivered, but it was missing. As soon as I reached out and shared the details, their team responded immediately and took... Ver mais
I've been ordering from Emerson for years and have always found the staff pleasant and knowledgeable. Just recently I sent them an order and received my order number. I then realized I had forgotten 1... Ver mais
Detalhes da empresa
Escrito pela empresa
Fullscript is a leading platform that empowers whole person care by bringing providers and patients closer together. We provide access to the best, most clinically-effective supplement brands, industry-leading diagnostic tests, and advanced digital tools—all in one place. All so it’s easier for providers to personalize plans, and easier for patients to follow them.
Informações de contato
360 Albert St., K1R 7X7, Ottawa, Canadá
- 1 866 807 3828
- practitioner-support@fullscript.com
- fullscript.com
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da Fullscript
Bron was great!
Bron was professional, clear and helpful. He helped me correct a mistake I had made and then he followed thru in a timely way that opened the way for everything to work out in the best way.
He definitely went the 'extra mile" for my request and I appreciated his service. Much appreciation and many thanks.

Resposta da Fullscript
False Promotional Marketing
I ordered a supplement during their Labor Day promotion which was on Backorder. Two weeks later, I contacted customer service and was assured that the product would ship by the end of the month. Without any reason, they then cancelled my order and tried reselling me the exact same product at a higher price. This is an intentional bait and switch to get me to place and order, then charge a higher price. Take your business to an honest, more transparent retailer.

Resposta da Fullscript
Rhiannon answered my question quickly…
Rhiannon answered my question quickly and really appreciated the knowledge he had to do so.

Resposta da Fullscript
I received a prompt
I received a Prompt, considerate and appropriate response. Thank you, Rachel T.

Resposta da Fullscript
A patient supplement went missing
A patient supplement went missing - Rhiannon was great about getting a replacement shipped out. Fast, friendly and efficient!

Resposta da Fullscript
Jesus R
Jesus R. is professional and personable. He listened attentively to my description of the malfunctioning of the two-part cap to the fish oil of the last order. And Jesus went through the information I will need to gather for the questionnaire he immediately sent so I may review it in case I had any questions about filling it out. This is the second time I have reached Jesus, each time it has been a pleasure. Jesus is an asset to the company. Thank You.

Resposta da Fullscript
Best support!
Lisa is incredibly helpful and supportive. I felt my order was in good hands and taken care of to th utmost. I rely on Fullscript for not only excellent products but above and beyond support. Thank you.

Resposta da Fullscript
Fullscript is a great company
Fullscript is a great company, and their customer service is fantastic - especially for practitioners! Their responses are lightning fast and they will resolve an issue quickly and effectively, no questions asked. (Shout out to Jesus for his help in fixing my order!)

Resposta da Fullscript
Rhiannon was super helpful
Rhiannon was super helpful. She solved my problem quickly, and we had a good laugh about it (it was 100% my fault)
*and my too fast typing didn't help things either

Resposta da Fullscript
Nicole went above and beyond
Nicole went above and beyond, was so patient with me and was so understanding. She was both 100% professional, but 100% empathetic and completely turned my morning around because of how well she listened and helped solve my problem. She really was a blessing.

Resposta da Fullscript
Terrific choices
Terrific choices, easy website navigation and excellent customer service. My representative Jesús was delightful to work with, knowledgeable and helped answer all my questions. Thank you for a pleasant experience and conversation.

Resposta da Fullscript
Meghan was great
Meghan was great! Kind, patient, knowledgeable, and very professional. A superior representative for your company.

Resposta da Fullscript
Excellent customer service!
We had an issue with a supplement (not with quality, related to allergies) that a patient was unable to take. The return process was extremely smooth and hassle free. Very grateful for the service provided!

Resposta da Fullscript
My order was taken promptly
My order was taken promptly, with courtesy and accuracy.

Resposta da Fullscript
Natalie @ Emerson Ecologics was wonderful 10 STARS!!
Natalie was absolutely amazing willing to go above and beyond to help me find what I was looking for she even sent me an email with the direct link to what I was looking for in addition to putting them in my cart for me I give Natalie 10 stars. I actually was fortunate enough today to get her twice in a row! She was friendly did not hurry me through my questions/patient and I just wish all customer service was like this when taking orders!! our office has been ordering from Emerson for over a decade and I have found most representative to be helpful, but Natalie is THE BEST!!!

Resposta da Fullscript

Resposta da Fullscript
Jade answered my many questions.
Jade answered my many questions and helped me with both my patient and professional accounts. Jade also assisted in tracking a refund for me.

Resposta da Fullscript
Why can't I change my own email?
someone fixed my new email for me

Resposta da Fullscript
Fullscirpt is the best
Fullscirpt is the best! They offer all the top brands in supplements and they ship out quickly. Their customer service is unreal. Jade G helped me with mistakes and even offered to ship out correct order overnight and without the extra charge. They are always helpful and super friendly.

Resposta da Fullscript
A Experiência Trustpilot
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