Armstrongs Independent Funeral Service Avaliações 

131
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Armstrongs Funeral Services done a lovely job for my mums funeral , they provided a very caring service along with paying great attention to detail taking all the stress away from start to finish. I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We would like to express our heartfelt thanks to the funeral directors who looked after us during such a difficult time following the loss of our dad. From the very beginning, Fiona was absolutely... Ver mais

Avaliado com 5 de um total de 5 estrelas

Armstrongs were amazing from start to finish. Louise was with us from collecting my Dad from his home, to arranging collection of his ashes. Always with a big hug and such genuine compassion and car... Ver mais

Avaliado com 5 de um total de 5 estrelas

What a lovely family run caring funeral directors. At such a very distressing time Oliver walked us through every step of the way. He gave us such wonderful professional and dignified care througho... Ver mais

Detalhes da empresa

  1. Diretor de Funerais
  2. também em
  3. Funerária
  4. Seguradora de Funerais

Escrito pela empresa

Providing a truly caring and personal service 24 hours a day, everyday An independent family funeral director in Bury St Edmunds Suffolk, we have learned that taking the time to listen is important. We offer an extremely personal service with care, compassion, choice and attention to detail at every step. Because we are an independent company, we don’t have quotas to fill or targets to meet. Nothing is more important than giving you good, honest advice and all the time you need to make decisions about the funeral service you would like.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

131 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(131)

29 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Perfect, thank you ❤️

After having used Armstrongs funeral directors for my father‘s funeral three years ago we were very impressed.
Sadly, my husband passed away last month and I decided to use them again.

After the phone call to Armstrongs to inform them of my loss, I had 2 very lovely Gentleman come to collect my husband from our home.
They were absolutely lovely, very caring and respectful to my late husband and me.

Once I arranged an appointment to sort the funeral arrangements I had a lovely gentleman named Lewis. He was fantastic very patient, informative, friendly and it was a relief to have the help from Lewis.

The whole experience with Armstrongs was very very positive and nothing was to much trouble.

Thank you for helping make my husbands funeral perfect, just as he would have wanted.
I feel very grateful that he would have been proud of his last day.
Thank you ❤️

2 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional care and consideration to every detail.

Armstrong’s have been absolutely wonderful throughout the processes of organising my late parents funerals who passed just two years apart. They were considerate to every detail and ensured I had nothing to worry about at this difficult time. I felt that my parents had the most professional care and knew they well looked after. It was a seamless experience with no stresses at all. I’m very grateful to all of the team.

8 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Comprehensive, competent and sensitive service

Dear Lewis,

Mum and I just wanted to drop you a line or two to say a very big thank you to you and your team for everything you did at Dad's funeral yesterday. The whole thing was completely seamless from start to finish. We really appreciated your helpful insights, kind words and thoughtfulness. It was never going to be an easy day for us but, between you and Rob, you certainly made it the best it could have been.

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class family firm


Nick Armstrong & his team provide an absolutely first class service & I would recommend them unreservedly. From the moment my husband Ian was collected from the hospice I felt that he was in safe hands. Every member of staff was extremely kind, helpful, sensitive & compassionate from the word go, nothing was too much trouble.

Michelle went above & beyond in making sure that he had the send off he deserved,from finding the right plane for the front cover of the service sheet to knowing that Penelope was exactly the right transport for him. She made the whole process as stress free as possible by taking the time to really get to know both him & us.

Visits to see Ian in the chapel of rest were peaceful, dignified & respectful. I especially appreciated that he was able to keep his Christmas throw & cushion with him whilst he rested; the wooden hearts to write on are a lovely touch! A heartfelt thank you too to Claire, who always made us feel so welcome.

Nicks reassurance & support over dealing with a potentially disruptive family situation,together with Michelle’s guidance & understanding through the hardest thing I’ve ever had to deal with, resulted in a beautiful service & a real celebration of the man I love.

The seeds provided on the day & the tree planted locally in his memory (which I’d forgotten about until the certificate arrived!) are lovely touches!

A truly first class family service which looks after both you & your loved one as if you were one of their own. Thank you from the bottom of my heart.

27 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Compassion and Support from Armstrong Independent Funeral Service

We cannot thank Armstrongs Independent Funeral Service enough for the compassionate and professional care they provided for the funeral arrangements for our father. Armstrong’s dealt with our mother’s funeral arrangements just seven months prior, so we knew they would handle everything with kindness and sensitivity, making an incredibly difficult time a little easier to bear. What we found impressive was their anticipation of our needs and going that extra mile for us. Their attention to detail and thoughtful support gave us peace of mind, and we are truly grateful for everything they did. We highly recommend their services to anyone in need of a caring and reliable funeral director.

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you so much for your kind and heartfelt words. We are truly honoured to have supported your family through such a difficult time, both for your father’s service and your mother’s before that. Knowing that our care and attention to detail brought you even a little comfort means everything to us. Take care,

Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

5* service from start to finish.

We as a family have used Armstrongs numerous times before and cannot recommend them enough. So when we sadly needed to plan another funeral we knew who we would use.

The whole team have been helpful and respectful at every stage of the journey. From that first contact, right to the returning of Nanny’s Ashes.

The professionalism from each and every member of staff was above and beyond. Oliver was there to support us through the planning of the funeral and made the whole process as stress-free as possible. We had regular updates and were informed of each step as it happened.

The funeral itself was directed by Darren who made the service a memorable and seamless process. Pure professionalism from start to finish.
Oliver & Darren are an absolute credit to your company and we cannot thank them enough for the care and compassion they showed the whole family.
We will always recommend Armstrongs for taking such good care of our loved ones and giving them the send off they would have wished for. Thankyou.

5 de fevereiro de 2025
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Hi Kelly,

Thank you so much for your kind words and for trusting us once again during such a difficult time. It truly means the world to us to know that Oliver, Darren, and the entire team were able to provide the care and support your family needed. We are honoured to have helped give your Nanny the send-off she deserved. Take Care,

Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

Excellent Service

We cannot thanks Armstrongs enough for guiding us through the arrangements for our dads funeral recently. From the initial meeting with Oliver through to the day itself was flourless. Oliver made us feel very relaxed and just talked us through all the information that was required. Armstrongs have a way in making it feel a very personal experience and not just a number. This is the second time we have used them and would not hesitate to recommend them to anyone,

3 de janeiro de 2025
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you for your kind words, Mrs. Peverett. We are glad to hear that you had a good experience with Armstrongs during your dad's funeral arrangements. Both Oliver and the whole team strive to make each experience personal and meaningful. Thank you for choosing us for the second time and for recommending us to others. We appreciate your trust and support.

Avaliado com 5 de um total de 5 estrelas

Compassionate and caring


We found Armstrong’s to be kind, compassionate and caring. From the moment we met them we knew that we were in safe hands. The arrangements for an out of county funeral for our dear Uncle were extremely well thought out and planned. The route was driven the day before to ensure that the day went smoothly. Lewis was wonderful with his planning and advice, nothing was too much trouble and no question too silly to be answered. On the day of the funeral Nick and the team were very professional and really were there every step of the way for us. Thank you Armstrongs for guiding and supporting us through one of the darkest times.

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Caring, compassionate team

From my first contact, Fiona was helpful, conscientious and understanding. Everything was explained and arranged perfectly. The chapel of rest was beautifully set up and we were given all the time we needed. On the day, Nick was brilliant, he put us all at ease, explained every step and made a difficult day much easier. The celebrant they recommended, Claire
Foy, delivered the eulogy perfectly. We can now look back on this as a real celebration of Sue's life. Many thanks to all involved.

13 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend Armstrongs

Please may I say how impressed myself, Mum & the rest of the family were at the professional, friendly & caring service Armstrongs provided us. A special thank you to Michelle, Darren, Celebrant Katie & of course Bob your little dog who provided some much needed comfort to Mum when she was at the office.

25 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had an excellent service for my…

We had an excellent service for my father.We have used Oscar many years ago for my mother in laws funeral, so my mother wanted to use Armstrong as we knew we would be very well looked after. All staff are very good and at the sad time when organising a funeral were very sympathetic and helped us with everything. We would highly recommend them. Many thanks.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you for your kind words, Dawn. We are honored to have provided excellent service for your father and to have been chosen by your family again. Our team strives to be compassionate and helpful during such a difficult time. Thank you for recommending us. Regards, Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

Armstrongs Funeral Services

Armstrongs handled everything compassionately and with professionalism. Making the whole experience more bearable. They kept us updated regularly, so that we knew everything was in place.
On the day of the funeral, the service ran perfectly and, it was all that the family wanted it to be. We received comments from the congregation, saying how lovely the service was.
We would whole heartedly recommend Armstrongs.

8 de outubro de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you for your kind words, Kevin. We are glad to hear that our team at Armstrongs provided compassionate and professional service during your difficult time. We are also happy to know that the funeral service met your expectations and received positive feedback from the congregation. It was our honour to assist you and we appreciate your recommendation. Regards, Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

Excellent service and professionalism…

Excellent service and professionalism from the start, we cannot recommend highly enough! The whole team and everyone you speak with are friendly, caring and responsive and help you along with ease and grace, even though it is a difficult experience, arranging a funeral for your loved one; the team at Armstrongs make it a smooth and uncomplicated process, giving great peace of mind to the family and certainty that all will be done to the highest of standards.

19 de agosto de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you for your kind words, Jane. We are honored to have been able to provide you with excellent service and professionalism during such a difficult time. It was our pleasure to assist you in arranging a smooth and uncomplicated funeral. Thank you for choosing Armstrongs. Regards, Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

A totally professional company

A totally professional company, all the members of staff I dealt with very sympathetic and professional.
I would recommend Armstrongs as a first class funeral service

1 de agosto de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you Gay for your thoughtful review and recommendation. We are pleased to know that our teams professionalism and sympathy left a positive impression on you. At Armstrongs, we aim to offer first-class funeral services, and your feedback assures us that we are meeting our goals. Thanks again, Regards, Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

My family & I cannot recomend…

My family & I cannot recomend Armstrongs highly enough! Their dedication to their customers is outstanding from the tiniest gesture of seeds and wooden hearts (Love this) to their exemplary staff on the day. The sad occassion was carried out with diginity and grace which helped us navigate the day. I would like to thank Oliver personally for his help.

24 de junho de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you for your kind words, Karen. We are glad to hear that you had a positive experience with our team and that we were able to provide you with support during a difficult time. We appreciate your recommendation and will pass along your thanks to Oliver. Regards, Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

Certainly a 5 star experience

Certainly a 5 star experience. Michelle as the administrator was extremely efficient but also very kind and caring. Nick Armstrong lead the service and together with limo drivers and pallbearers were very professional and a calming influence on a difficult day for the friends and family. I would strongly recommend Armstrongs, a family run funeral business rather than the commercialised choices.

16 de julho de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you for your kind words and for taking the time to share your experience. We are delighted to know that Michelle and our team made a positive impact during your difficult day. Our commitment to providing personal and professional service is at the heart of our family-run business. Your strong recommendation means the world to us. Regards, Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

Professional, Kind and Reliable

We recently entrusted Armstrongs with the planning of our dear mum's funeral. We all were very grateful for the exceptional service that they provided. Every step of the way we were gently guided through. Their kindness and professionalism on the day, provided us with great comfort and support. We all, as a family highly recommend Armstrong's to anyone in need of compassionate and most importantly, reliable funeral planning services.

8 de julho de 2024
Avaliação não solicitada
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Resposta da Armstrongs Independent Funeral Service

Dear Lizzy, thank you. It was an honour to be entrusted with mums care, and to to hear that our service provided you some comfort. We hope that you are ok, please do contact us if there is anything at all we can help with. Davina A x

Avaliado com 5 de um total de 5 estrelas

Service

I cannot thank Armstrongs and Lewis enough for the care and dignity they showed my late mother
From the beginning to the service today nothing was too much trouble I was kept informed on everything
The service today was so professional but yet personal I really can’t thankyou enough

17 de julho de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Thank you for your kind words. It was an honour to support you and your family through this challenging time. Knowing that we were able to provide the care and dignity your mother deserved is incredibly meaningful to us. We are here if you need anything at all. Regards, Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

Amazing team of people

From the moment we met Michelle, we knew we were in safe hands. Such kindness shown to us. We felt as soon as dad was collected from Addenbrookes and was in the safekeeping of Armstrongs, he would rest peacefully. On the day of the funeral, Lewis and the team were again kind and reassuring. Clare our celebrant was also amazing. Her tribute to dad was beautiful. I cannot recommend Armstrongs highly enough. Thank you, Sara and family

6 de junho de 2024
Avaliação não solicitada
logotipo da Armstrongs Independent Funeral Service

Resposta da Armstrongs Independent Funeral Service

Hi Sara, your kind words are greatly appreciated. We are so glad that Michelle, Lewis, Clare, and the entire team could provide the support and compassion you needed. Thank you for entrusting us with your dad's care and for your recommendation. It means a lot.

Regards,

Nick Armstrong

Avaliado com 5 de um total de 5 estrelas

Armstrongs are exceptional

Armstrongs give bereaved families a very fitting and meaningful final tribute to their loved ones. The care from both Lewis the Funeral Director and John the Celebant who led the service for our recently departed Mum was exceptional. Throughout the whole process we were carefully looked after and no request was too much trouble. The service was perfect, Mum’s Casket Spray was absolutely beautiful and all arrangements left a lasting impression with those who attended both in person and using the online link.
Grateful thanks from Margaret, John and their families

20 de maio de 2024
Avaliação não solicitada

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