Absolutely terrible service. Ordered on 1st May, chased on the 12th May only to be told my item as damaged in transit and would I’ll a replacement or refund. I obviously wanted the items which is w... Ver mais
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Veja o que dizem as avaliações
This company definitely deserves more than just 5 Stars 💫 the cocktail mixes that they provide are absolutely remarkable and taste better that the ones on the cruise ships and in any bar. They work p... Ver mais
Easy to use website Gorgeous cocktails at reasonable prices I used chocolate espresso martini and black forest martini in a chocolate mousse mix...YUMMY Speedy delivery Will definetly order again
1 of 13 items was delivered. No response from call centre. Funkin moved to Amazon. Order lost. Received refund with no explanation. Not what I would call customer service. Funkin useless.
Detalhes da empresa
- Fabricante de Álcool
- Loja de bebidas alcóolicas
- Atacadista de Bebidas Alcoólicas
- Bar
- Distribuidora de Bebidas
- Fornecedor de Alimentos e Bebidas
Escrito pela empresa
FUNKIN COCKTAILS are the market leading fruit purée and cocktail mixer brand. With over 20 years of experience working with and supplying some of the best bars and mixologist with our award-winning products, we know a thing or two about cocktails. Recreate bar quality cocktail, with our real fruit cocktail ingredients. Discover more about FUNKIN COCKTAILS and our range of mixers, purees & syrups as well as ready-to-drink cocktail cans and bottles on our website.
Reasons to buy from funkin.co.uk
Escrito pela empresa
- Our aim is to democratise cocktails - we exist to make ordinary drinking occasions extraordinary. Whether you are out with friends at the bar, socialising at home or having an event, FUNKIN COCKTAILS has the solution for you!
- Free Delivery!
- Get free delivery when you spend over £60 at funkin.co.uk. Includes cocktail ingredients, ready-to-drink items and equipment!
- Wide Product Range!
- Whether you own a bar or a restaurant, is hosting an event or simply want to enjoy high quality cocktails at home or with friends, we've got a product suited for the occasion.
- Customer Service!
- We pride ourselves on our commitment to our customers. If you have questions about our products, your order or simply wish to learn more about Funkin, our customer service team is ready to help you out!
- Safe & Secure Payment
- We accept debit/credit cards, as well as PayPal, Apple Pay and Shop Pay. for fast, hassle-free, secure payment
Funkin Cocktails Guarantee
Free standard delivery on orders over £50!
Informações de contato
122 Arlington Road, NW1 7HP, London, Reino Unido
- info@funkin.co.uk
- funkincocktails.co.uk
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My order has not arrived was ordered on…
My order has not arrived was ordered on the 12 /12/2025 should of been delivered on the 18/12/2025 or 19/12/2025 they are for Christmas.
Extremely slow delivery
Ordered on Monday for weekend party, no tracking by Wednesday dos chased as stated unfulfilled on order history, received a reply Thursday to inform me that they would try to send it for delivery Friday. Checked online again Thursday night and order status still unfulfilled. I have now requested a refund. On the other hand Liberation Cocktails were brilliant, same day dispatch and next day delivery. Do not use Funkin cocktails
Ordered on 07/12/2025 and still waiting…
Ordered on 07/12/2025 and still waiting for it to be delivered. Contacted customer services and now have to wait up to 3 days for a response. Wanted my order for Xmas but that’s not going to happen.
Great product speed delivery and easy…
Great product speed delivery and easy ordering.
The delivery company yodel are slow and…
The delivery company yodel are slow and very unhelpful
My order number is 34458
My order number is 34458
We have not received the order, Yodel informed us it was being returned to you.
I have emailed several times as there is no phone line to speak to a member of staff at Funkin, no body has replied.
It’s not very good at all, I paid over £40 and have not got the goods and cannot get a response from you.
I paid and still have not got delivery
I paid and didn’t get delivery, eventually chased and they said they missed order but would get it despatched soon, still waiting!!! Will not use again!!
Ordered for a party but took so long to…
Ordered for a party but took so long to arrive I had to use alternatives. Now trying to return items but taking so long to return they’re just sat in the box waiting to go back. Bit disappointed
Badly packed
The cocktail packages were not packed very well. The boxes were all squashed and I’m very surprised they hadn’t leaked.
Very poor customer service
Placed and paid for items over 1 week ago. Have only received one email telling me to wait for tracking details. My order is showing on my account as paid but unfulfilled. Tried contact the uk team and have had no response. Really poor customer service.
Awful customer service
Awful customer service. Company claims to have dispatched my order on 11th December, with delivery date of 11-12 Dec. It’s 16th December and their courier service have not yet revived the parcel from them to even deliver. Funkin customer service is diabolical , they are claiming that it’s the courier who hasn’t scanned it. Courier devices confirmed twice that they have not received it from Funkin. So far 6 days late and no apologies nor trying to help by sending it out next day separately. Will never use them again.
Can’t wait to try at Christmas
Bought for Christmas so not physically tried yet (usually buy the cans, so hopefully just as good)!
Would have given 5 stars but knocked one off due to - 1. several emails after purchase highlighting goods were still in the basket (after purchase), so had to email to make sure all was ok, so rather confusing.
2. packaging could be more secure, bought x3 large bottles which arrived in a box with a piece of brown paper, so they were rattling about inside (although did have a handle with care sticker). Thankfully they arrived in one piece but could have been totally different! Perhaps an inner divider or bubble wrap would be better.
Order never arrived and customer…
Order never arrived and customer services not replying to me. Do not order!
Funkin juices
Excellent products, fast delivery. Easy to use website. Communication from the company is excellent too.
I ordered Passion Fruit & Strawberry…
I ordered Passion Fruit & Strawberry purees.
They haven't been used yet (for cocktails at xmas) but i have used them for a few years. Great taste and make cocktails really yummy that you just want more :-)
Cocktail advent calendar
Cocktail advent calendar - Great cocktails and super service. Have reordered as so good.
Time will tell, but good delivery
The delivery worked well with useful messages. The products are a Christmas present for younger, but over 18, family members so I await their comments.
Cocktails
Thanks for sorting the delivery out so fast after the item was damaged with yodel. Cannot wait to sample them.
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