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furniture.co.uk Avaliações 

1.415
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really pleased with my Gainsborough triple wardrobe. It arrived quickly, within the delivery window given, and was assembled for me as part of the premium delivery service. The wardrobe itself is beau... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Highly recommended. Very good range of products. Excellent service. Friendly staff. Everything straight forward and 'upfront' when dealing with this company - unlike many of the larger chain companies... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Whilst I didn’t keep my piece of furniture, I have to give this company 5/5. The service was fantastic from placing my order, the delivery drivers, my returns request and collection. I will definitely... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. também em
  3. Loja de Camas
  4. Loja de móveis ao ar livre
  5. Loja de móveis para sala de estar

Escrito pela empresa

From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.415)

238 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Nothing delivered!!!!😡

Item ordered and paid for 2 weeks ago. Still not delivered. Yet asking for a review!
Following the reply below I will add the full correct details.

The order was cancelled by the company NOT by me. This was after I had received an email confirming the order. They then took full payment. I received no notification that the order has been cancelled.

They are only refunding me now - prompted by this review.

The cabinet was ordered for Christmas which has now passed.

I'm afraid if this is the level of customer service by the company, I wonder what the quality of the product would be like??

10 de dezembro de 2025
logotipo da furniture.co.uk

Resposta da furniture.co.uk

Hi Melanie,

Thank you for reaching out to us to let us know that your order has not been delivered.

Following your review, the status of your order was checked, and unfortunately, it had been cancelled after purchasing. Due to this, the order was not processed or delivered. I have reached out to you with further details via email, which I hope you have received.

I am very sorry for any inconvenience that this may have caused. If there is anything else that we can help with, please do not hesitate to contact us.

Warm Regards,

Angharad

Avaliado com 5 de um total de 5 estrelas

Would use again

A really nice piece of furniture at a good price. Fast delivery considering it was so close to Christmas. Arrived within the time slot allocated and brought in by two very pleasant men.

11 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Beautiful bed

Beautiful bed, different from everything else out there and great quality. The delivery and customer service were faultless.

10 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

A no fuss service!

A very easy service to use and no fuss. Great product and the slight issue I had with a tiny bit of paint missing, was addressed by the company immediately.

6 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas

Amazing service and stunning bedroom furniture!

My bedroom furniture was delivered on time by TJ and Aaron who were a very professional team. I added the Gold delivery service which was worth every penny, my furniture was unpacked with care and taken to my room of choice, whilst being respectful of my property, thank you lads I really appreciated this!
The Romance collection in white is just stunning, the quality of the furniture is excellent and I am so happy I chose the crystal handles. I love it so much I have added to the collection and placed another order today!

21 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Useless

Useless. Waited until 10pm and they never showed up.
Still waiting for a delivery of a £750 piece of furniture

30 de novembro de 2025
logotipo da furniture.co.uk

Resposta da furniture.co.uk

Good afternoon Steve,

We’re very sorry for the inconvenience and frustration caused by the failed delivery yesterday.

Unfortunately, our delivery team experienced multiple delays on the road, which meant they were unable to complete all scheduled deliveries. Updates were sent to affected customers throughout the day, though we sincerely apologise if these were not received.

We have since reached out to you to offer a new delivery date before Christmas, including complimentary assembly, which we hope is suitable.

If there is anything further we can assist with, please don’t hesitate to contact us.

Warm regards,
Angharad

Avaliado com 5 de um total de 5 estrelas

Great delivery team

Delivery team were polite, friendly and professional. Pleased with quality of chest of drawers would recommend and order from here again.

28 de novembro de 2025
Avaliado com 4 de um total de 5 estrelas

Furniture is good for the price

Furniture is good for the price. It’s not amazing but then it wasn’t that expensive so is what it is. Delivery wasn’t the best though. It was left on my door step in the rain. I was in so got it in sharpish. Cardboard and rain aren’t the best combo.

25 de outubro de 2025

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