Really pleased with my Gainsborough triple wardrobe. It arrived quickly, within the delivery window given, and was assembled for me as part of the premium delivery service. The wardrobe itself is beau... Ver mais
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Highly recommended. Very good range of products. Excellent service. Friendly staff. Everything straight forward and 'upfront' when dealing with this company - unlike many of the larger chain companies... Ver mais
A empresa respondeu
All staff from ordering to delivery were helpful & friendly The furniture itself is beautiful, sturdy & well made very good quality. People were most impressed that the furniture was not flat pack... Ver mais
A empresa respondeu
Really pleased with furniture, it really is good quality, good communication from Furniture .co.uk. The only fault was one of the delivery drivers, the tall man was so pleasant and extremely helpful,... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Informações de contato
20 High Street, HR9 5BZ, Ross-on-Wye, Reino Unido
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tall Jim thank you x
I want to thank Tall Jim for delivering my 'Romance Tallboy narrow chest' with care, consideration & excellence, its a beautiful dresser & Jim went the extra mile in unpacking it & setting it up in my room, I highly recommend this product & this companys service !!!
4 de setembro de 2026
Avaliação não solicitada
Resposta da furniture.co.uk
Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with your beautiful Romance Tallboy Narrow Chest and that Jim took such great care with the delivery and setup.
We’ll be sure to pass your kind words on to Jim ,we’re sure he’ll be thrilled to know his extra care and attention made such a positive difference. Thank you for recommending our products and service; it truly means a lot to our team!
Warm regards,
The Furniture.co.uk Team
The draws are so gorgeous they make my…
The draws are so gorgeous they make my room look stunning 💕
14 de agosto de 2026
Resposta da furniture.co.uk
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your drawings and that they’ve added such a stunning touch to your room. It means a lot to know you’re enjoying them!
Warm regards,
The Furniture.co.uk Team
Great product but very expensive delivery
Ordered a dressing table mirror and the prodcut is wonderful. Well made, really good value and exaclty what I wanted.
The negative side is the franky ridiculous delivery charge. £50 - which was their cheapest rate. I was initially shown a delivery cost of £70.
Of course I had the option not ot purchase and this was my choice but for sure this cost will put some off. Other than purchasing white goods I have never encountered such high delivery costs before. It is a real deterent to using this company again.
12 de agosto de 2026
Resposta da furniture.co.uk
Thank you for taking the time to leave such a detailed review. We’re delighted to hear that you’re so pleased with your dressing table mirror and that you found it well made, good value and exactly what you were looking for.
We’re sorry to hear that you were disappointed with the delivery charge. We completely understand that delivery costs can be an important factor when making a purchase, and we appreciate you sharing your feedback with us. We continually review our delivery options to ensure we can offer the best possible service and value to our customers.
Thank you again for your kind words about the product and for choosing us. We hope you continue to enjoy your mirror.
Kind regards,
The Furniture.co.uk Team
Resposta da furniture.co.uk
Thank you so much for your lovely review! We’re delighted to hear that your delivery arrived on time and that you’re so pleased with the quality. It’s wonderful to know you’re absolutely in love with your drawers!
Thank you for choosing us and for taking the time to share your feedback. 😊
Kind regards,
The Furniture.co.uk Team
Had to cancel the order as delivery was…
Had to cancel the order as delivery was taking too long. TBF the furniture.co.uk part was fine and the refund was processed quickly but your courier company really let you down on delivery and customer service: their rep on the phone was rude & unhelpful.
11 de agosto de 2026
Resposta da furniture.co.uk
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our service helpful and that your refund was processed quickly.
We’re very sorry, however, that the delivery delays and your experience with the courier’s customer service led you to cancel your order. We completely understand how frustrating this must have been, particularly when you were met with a rude and unhelpful response when trying to get an update.
This is certainly not the experience we want for our customers, and we’re disappointed that our courier partner let us down on this occasion. We really appreciate you bringing this to our attention.
We hope we have the opportunity to provide you with a much better experience in the future.
Kind regards,
The Furniture.co.uk Team
Great furniture/ delivery service not so much
Great furniture, I love the tetbury set only criticism is that delivery was scheduled and the men turned up a day early without warning no call or txt to check and I paid for gold service take box/packaging etc and I had to tell them To do this and I’m lucky I was home else £413 would of been left outside in full view of anyone
5 de agosto de 2026
Resposta da furniture.co.uk
Thank you for taking the time to leave your review. We’re delighted to hear that you love your Tetbury set and are so pleased with the furniture.
We’re very sorry, however, to hear about your delivery experience. We completely understand your concerns, particularly as the delivery arrived a day earlier than scheduled without prior notice, and that you had to remind the delivery team about the Gold Service you had paid for. We certainly appreciate how worrying it would have been to think that a £413 order could have been left outside unattended.
This is not the level of service we aim to provide, and we’re sorry for the inconvenience caused. We really appreciate you bringing this to our attention, and we’ll ensure your feedback is shared with our delivery team so we can improve the experience for our customers.
Thank you again for your kind words about the Tetbury range and for choosing Furniture.co.uk.
Kind regards,
The Furniture.co.uk Team
Only 1 bedside cabinet when picture…
Only 1 bedside cabinet when picture shows 2 message and they started to reply and now nothing, won't reply. Afew marks on the wardrobes and chest of draws, they are very cheaply made, you literally get what you pay for cheap. Also had to pay an extra charge £30 because it was on the second floor, even though I mentioned when I ordered!
24 de agosto de 2026
Avaliação não solicitada
Resposta da furniture.co.uk
Hi,
We’re sorry to hear about the experience you’ve described. However, I believe you may have us confused with another company, as we cannot locate any orders under your name or details.
If you have purchased from us, please send us your order number or the details used when placing the order, and we’ll be happy to look into this for you.
Kind regards,
Furniture.co.uk
Excellent
I can not personally fault this company. We purchased a kitchen island from them, which was lovely and very well made, but unfortuantely too big for our kitchen space. They were easily available on the phone and very helpful. They delivered it and put it together within the time slot I was given and they collected it and refunded me within a week and without any problems. Excellent. I wish there were more companies with your work ethic. Thank you.
31 de julho de 2026
Resposta da furniture.co.uk
Thank you so much for your wonderful review and for your kind words. We’re absolutely delighted to hear that you were happy with the quality of your kitchen island and with the service you received from our team.
Although we’re sorry the island wasn’t quite the right size for your kitchen, we’re pleased that the delivery, assembly, collection and refund were all handled smoothly and promptly.
It’s fantastic to hear that you found our team helpful and easily available when you needed us. Your comments about our work ethic genuinely mean a great deal to us and will be shared with the team.
Thank you again for choosing Furniture.co.uk and for taking the time to leave such a lovely review.
Kind regards,
The Furniture.co.uk Team
The hall bench lovely just what I…
The hall bench lovely just what I wanted good value for money, fast efficient delivery
3 de agosto de 2026
Resposta da furniture.co.uk
Thank you so much for your lovely review! We’re delighted to hear that you’re pleased with your hall bench and that it was just what you wanted.
It’s great to know you found it to be good value for money and were happy with our fast and efficient delivery service.
Thank you for choosing Furniture.co.uk and for taking the time to share your feedback.
Kind regards,
The Furniture.co.uk Team
A first-class professional and friendly service. I absolutely love my new furniture.
I absolutely love my new furniture.
It is very well made, with quality solid wood and every attention to detail is taken to this beautiful romance collection.
It looks beautiful and a perfect match for bedroom two.
Customer service is excellent. Any issues encounted are resolved directly.
The platinum delivery service is value for money. The furniture is delivered, taken to the designated room, should an item need to be assembled, this is included within the £49.99 delivery service, in my case it was the assembly of a French style double wardrobe, and this was assembled in no time at all in a professional and friendly manner. All packaging is taken away.
A superb service, each member of staff I have dealt with have provided a professional and friendly service.
I would most definitely use Furniture.co.uk again and highly recommend them.
Thank you all
3 de agosto de 2026
Resposta da furniture.co.uk
Thank you so much for taking the time to leave such a wonderful and detailed review. We’re absolutely delighted to hear how much you love your new Romance Collection furniture and that the quality, solid wood and attention to detail have exceeded your expectations.
It’s fantastic to hear that you were so pleased with our Platinum Delivery Service, particularly the professional assembly of your French-style double wardrobe and the removal of all packaging. We’re also thrilled that our team provided a friendly and professional service throughout and that any queries were resolved promptly.
Your kind words and recommendation truly mean a great deal to everyone at Furniture.co.uk. We’re so pleased to have been part of creating your beautiful bedroom, and we look forward to welcoming you back again in the future.
Thank you once again for choosing Furniture.co.uk! 😊
Kind regards,
The Furniture.co.uk Team
Good experience
Had a issue with product and this was resolved fairly and efficiently
2 de agosto de 2026
Resposta da furniture.co.uk
Thank you for taking the time to leave your review. We’re sorry to hear that you experienced an issue with your product, but we’re pleased that our team was able to resolve it fairly and efficiently.
We really appreciate your understanding and are grateful for your feedback. Thank you for choosing Furniture.co.uk.
Kind regards,
The Furniture.co.uk Team
Excellent build quality
Excellent build quality. Easy to finish the assembly. Delivery was on time and very efficient.
27 de julho de 2026
Resposta da furniture.co.uk
Thank you for your fantastic review! We’re delighted to hear you’re pleased with the build quality and found the assembly straightforward. It’s also great to know your delivery arrived on time and efficiently. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
Great communication,on time delivery &…
Great communication,on time delivery & excellent quality furniture.
27 de junho de 2026
Resposta da furniture.co.uk
Thank you for your lovely review! We’re delighted to hear you were happy with our communication, on-time delivery and the quality of your furniture. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
Great experience
Great experience, excellent communication, delivered on time..delighted with my coffee table
28 de julho de 2026
Resposta da furniture.co.uk
Thank you for your wonderful review! We’re so pleased to hear you had a great experience and were happy with the communication and on-time delivery. Most importantly, we’re delighted that you love your new coffee table! We hope you enjoy it for many years to come.
The Furniture.co.uk Team
Good Quality Product
Very well made product which was well packaged and easy to assemble. Love it.
26 de julho de 2026
Resposta da furniture.co.uk
Thank you for your lovely review! We’re delighted to hear you’re so pleased with the quality of your furniture and that it arrived well packaged and was easy to assemble. It’s wonderful to know you love it! We really appreciate your feedback.
The Furniture.co.uk Team
Damaged
The coffee table is very nice but arrived damaged. We had to re-glue the draw reinforcer back into place, and the strut which runs between the legs under the draws also needed re-screwing into place. It is scratched in two places too. With the amount of packaging there’s no way this was damaged in transit, so was sent out in this condition. We needed it quickly and couldn’t be bothered to go to the hassle of returning it.
Delivery service was great
26 de julho de 2026
Resposta da furniture.co.uk
Hi Lara,
Thank you for taking the time to leave us a review!
I’m pleased to hear that you’re happy with the coffee table and delivery service, but we’re very sorry that it arrived damaged and required repairs.
This is not the standard we expect, and we’ll be raising your feedback with our quality control team.
We understand that you needed the table quickly, but please contact us at info@furniture.co.uk or on 01989 763 343. We’d be happy to look into this further and see how we can put things right.
Warm regards,
Angharad
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I ordered a chest of drawers in Antique White, but when it arrived, the colour was more grey than white. I contacted the company, and their customer service was exceptional from start to finish. They offered to exchange it for the white version and arranged the replacement free of charge.
The chest of drawers is beautifully made, excellent quality, and looks fantastic in my home. The way the company handled the issue was professional, helpful, and hassle-free.
12 de agosto de 2026
Avaliação não solicitada
Resposta da furniture.co.uk
Thank you so much for your thoughtful review. We’re sorry the Antique White finish wasn’t quite as expected, but we’re delighted that our team was able to resolve this quickly and make the exchange as smooth and hassle-free as possible.
It’s wonderful to hear that you’re now happy with your white chest of drawers and that you’re pleased with the quality and finish. Your kind words about our customer service mean a great deal to us, and we truly appreciate you giving us the opportunity to put things right.
The Furniture.co.uk Team
Resposta da furniture.co.uk
Thank you for your lovely review! We’re delighted to hear that you’re pleased with the quality of your unit. We really appreciate your feedback and hope you enjoy your furniture for many years to come.
The Furniture.co.uk Team
Already assembled and packed well
24 de junho de 2026
Resposta da furniture.co.uk
Thank you for your review! We’re delighted to hear that your furniture arrived well packaged and ready to use, making things nice and easy for you. We really appreciate your feedback and hope you enjoy your furniture for many years to come.
The Furniture.co.uk Team
Excellent company!! Highly recommend!
This company are a pleasure to order from. They were easy to communicate with and very amenable. They notify you of a delivery date and deliver promptly. Their furniture is well made and packaged and delivered carefully so no risk of damage. I am very pleased with the items I ordered and I would definitely recommend them to others. Thank you for your help.
19 de julho de 2026
Resposta da furniture.co.uk
Thank you so much for your wonderful review! We’re delighted to hear that you found us easy to communicate with and that your order and delivery went smoothly. It’s fantastic to know you’re pleased with the quality of your furniture and that everything arrived safely and carefully packaged.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your furniture for many years to come!
The Furniture.co.uk Team
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