On 2 April, 2020 we gave the samples of the stem cells to Future Health Greece to send them to Switzerland. They told us that after one month we would receive an email from Switzerland referring... Ver mais
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Veja o que dizem as avaliações
Future BioBank has been the best choice for the collection of our daughter's stem cells. They always been professional and nice, following us in all the process. i found the system of how they man... Ver mais
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Absolutely amazing experience! So easy and professional. We were guided all the way and customer service team are always available. Once we went to the hospital we kept on updating the collector/cour... Ver mais
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We’ve used future health bio bank twice now to collect the collect cord blood for our two children. They have been great, really prompt, professional and keep you fully informed. Its reasonably priced... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Future Health Biobank, one of the world's most accredited stem cell bank. Protect your family's future health with umbilical cord blood & tissue stem cell banking and genetic screening.
Informações de contato
Future Health Biobank, NG7 2QP, Nottingham, Reino Unido
- 0115 967 7707
- custcare@fhbb.com
- futurehealthbiobank.com
4,2
Muito Bom
290 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very satisfied with the service I have…
Very satisfied with the service I have received from future health biobank.
15 de maio de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your review Anisa, we are glad you are pleased with the service.
Best wishes,
Future Health Biobank-UK Customer Care Team
Staff are very polite and responsive
Staff are very polite and responsive. they are very skilled in problem solving. thanks
2 de maio de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your kind review Eylem!
Kindest regards,
Future Health Biobank-UK Customer Care Team
Excellent customer service
Excellent customer service. Explained the process really well. Lovely friendly phlebotomist. The whole process was simple and straightforward.
1 de maio de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your lovely review Manvinder!
Best wishes,
Future Health Biobank-UK Customer Care Team
Very professional seamless experience…
Very professional seamless experience from first contact to the phlebotomist who was very reassuring, calming & knowledgeable. It’s all so organised anyone considering private cord banking is in great hands, I have since booked for dental pulp stem cell banking for my eldest child. Wouldn’t hesitate to recommend.
1 de maio de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Emma for your lovely review, we are so glad you have been pleased with our services!
Future Health Biobank - UK Customer Care Team
Excellent customer service
Shannon is extremely helpful, she communicates fully and with a friendly manner.
Sunday was incredible on the day, and prior. Always checking in, updating us where he is and putting us at ease straightway. A true professional.
1 de maio de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Catherine for your lovely review, we are so glad you have been pleased with our services!
Future Health Biobank - UK Customer Care Team
Very helpful call centre
Very helpful call centre. Very fast response to all my queries. I will recommend Further Health to all my friends.
19 de abril de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Martina for your lovely review, we are so pleased you would recommend us to all your friends!
Kind regards,
UK Customer Care Team-Future Health Biobank
Good Service and Helpful Team
9 de abril de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your lovely review!
Future Health Biobank - UK Customer Care Team
fantastic support,very helpfull,exelent…
fantastic support,very helpfull,exelent organization.many thanks to the team
2 de abril de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Mr Siderov for your lovely review, we are so glad you have been pleased with our services!
Future Health Biobank - UK Customer Care Team
Great!!!
Staff are very helpful and service was excellent. Second time we have used FHB in 14 months.
2 de abril de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Stephen for your lovely review, we are so glad you have been pleased with our services!
Future Health Biobank - UK Customer Care Team
Amazing service
Amazing service, brilliant communication! Thank you
2 de abril de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Vangeliya for your lovely review!
Future Health Biobank - UK Customer Care Team
Highly recommend
We are very happy with Future Health service and highly recommend them
30 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your lovely review Tsvetoslav!
Kindest regards,
Future Health Biobank-UK Customer Care Team
Helpful and reliable
The staff was helpful with the informations and the whole process.
The person harvesting the cells was also patient and helpful.
Although the birth process wasn't straight forward and easy, the cells harvesting and processing made our life a lot easyer.
Thanks!
13 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Adrian for your lovely review!
Future Health Biobank - UK Customer Care Team
Awesome experience with super friendly…
Awesome experience with super friendly staff.
10 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Clemons for your lovely review!
Future Health Biobank - UK Customer Care Team
Brilliant security for the future
Brilliant service. Really helpful.
10 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you Katie for your kind review!
Future Health Biobank - UK Customer Care Team
Great service and great customers…
Great service and great customers service!
10 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your kind review Melissa!
Future Health Biobank - UK Customer Care Team
Resposta da Future Health Biobank
Thank you for your lovely review Suzanna!
Future Health Biobank - UK Customer Care Team
Everything has been and is great !
Everything has been great since we have contacted them until we sent back the kit after birth. The phlebotomist has waited quite a few hours for the birth due to some complications with the baby but always happy and respectfull. Kit collection after that has been very easy and straightforward.Received all the documentation after that and cannot express how happy we are with the choise we made in chosing future health biobank.
4 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your lovely review, we are so pleased everything went smoothly for you!
Kind regards,
Future Health Biobank - UK Customer Care Team
Excellent service and very friendly…
Excellent service and very friendly would recommend it to all my friends
3 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your lovely review Ivan!
Kind regards,
Future Health Biobank - UK Customer Care Team
I have decided to store my baby stems…
I have decided to store my baby stems cells after meeting Ms. Banan AlZubi who explained the benefits and process in details and convinced me and my husband that this is the right thing to do for the future. Banan showed efficiency in dealing with our case and made sure that we got the best service. I highly recommend dealing with Mrs. Banan from future health. She is very professional and lovely lady!!
3 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your lovely review!
Kind regards,
Future Health Biobank - UK Customer Care Team
Best bio bank we choose
I have got all the information I wanted for my purchase.
3 de março de 2020
Avaliação não solicitada
Resposta da Future Health Biobank
Thank you for your review Prinkal!
Kind regards,
Future Health Biobank - UK Customer Care Team
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