I’ve had this policy for years and couldn’t cancel it no matter what I tried. Finally got talking to Graham on customer service chat and he got it sorted immediately. Probs to him for taking the time... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Have used gadget insurance for years and now, even though I have upgraded phones before for my niece and nephew and changed on insurance policy. Having been sold the insurance an hour later I got a ca... Ver mais
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I have been with Gadget for over 3 years and unfortunately I have had reason to make claims and each claim was dealt with efficiently and hassle free. Every member of staff I dealt with were really... Ver mais
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Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightf... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
GadgetInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GadgetInsurance.com, you can insure one or multiple gadgets, including phones, iPhones, laptops and tablets. We also offer Accidental Loss Cover as an add-on.
Informações de contato
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , Reino Unido
- (IRE) 01 4854115 | (UK) 0333 355 0254
- info@gadgetinsurance.com
- gadgetinsurance.com
3,7
Bom
3 mil avaliações
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AVOID
Surely there are better options to this, I am trying to claim for damage to a school iPad bought directly from wriggle learning who also sold me the policy, I have been redirected to a company called the Davies group who have tried to get out of paying on the policy at every opportunity. Gadget insurance don’t want to know as they seem to only collect money and are not interested in claims. Davies group have an automated helpline that is useless at best. After receiving some emails each Saturday afternoon I eventually got to speak to a lady with barely any English who kept referring me to when I took out the policy and the conditions, I then spoke to a lady who told me they had no record of my order and wriggle wouldn’t share the information with the Davies group. I phoned wriggle who told me the Davies group were given all the information on the date the policy was taken out and gave me an order number, I have now received yet another automated email saying they have no record of this order number. When I sent a receipt from wriggle with the order number the first thing I got back was a request for payment of the excess of 50€. Weeks after claiming on this so called policy I am no nearer to having the iPad repaired in time for the return to school.
The claim reference is WHIRO14717.
AVOID AT ALL COSTS and take out a policy with a reputable company instead
UPDATE, the Davies group now want me to post the iPad to their repairer at my expense despite the policy saying a courier would collect it. AVOID AVOID AVOID
8 de julho de 2023
Avaliação não solicitada
Resposta da GadgetInsurance.com
Hi Jeff,
As you have not provided any policy information in order for us to locate your policy, Can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number, home address and email address ? I can then look into this for you.
As you have provided a claims reference number, I have sent this over to the claims company to review also.
Kind Regards
Lorna.
Resposta da GadgetInsurance.com
Hi Carol,
Thank you for your lovely comments and taking the time to leave a 5 star review. We will pass on your feedback to the agent.
Kind Regards
Lorna.
Good customer service
25 de junho de 2023
Resposta da GadgetInsurance.com
Hi Oluwatoyin,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hannah Conroy
Resposta da GadgetInsurance.com
Hi Fiona,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hannah Conroy
Resposta da GadgetInsurance.com
Hi Faisal,
Thank you for your comments and taking the time to leave a review.
Kind Regards
Hannah Conroy
I started a claim on the 10th may and…
I started a claim on the 10th may and still have gotten no closer to getting my phone fixed. This is a very long process, and not a good way to run a business. I feel as if I am being given the run around while this company continues to take my premium every month.
10 de maio de 2023
Avaliação não solicitada
Resposta da GadgetInsurance.com
Hi Jonathan,
Thank you for your review. I am sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.
I have now contacted the claims department and requested that a member of staff contact you with an update.
Kind Regards
Natalie Ward
Resposta da GadgetInsurance.com
Hi Katarzyna,
Thank you for taking the time to leave a 5 star review.
Have a lovely day.
Kind Regards
Natalie Ward
Get their gadgets insured from accident/damage/theft
What made me great is that I got my phone insured with gadget insurance company and at affordable price
18 de junho de 2023
Resposta da GadgetInsurance.com
Hi Benson,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hannah Conroy
All good I am happy
13 de junho de 2023
Resposta da GadgetInsurance.com
Good morning Ritu,
Thank you for taking the time to leave a 5 star review.
Kind Regards
Natalie Ward
Resposta da GadgetInsurance.com
Hi Padraig,
Thank you for taking the time to leave a review.
Have a lovely day.
Kind Regards
Natalie Ward
Very easy to follow.
11 de junho de 2023
Resposta da GadgetInsurance.com
Hi Anthonine,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hannah Conroy
Easy and quick
11 de junho de 2023
Resposta da GadgetInsurance.com
Hi Karen,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hannah Conroy
I gave this 5 stars
I gave this 5 stars as it was a simple no nonsense process. I did read through all aspects of the policy and was very pleased with the cover it provided.
30 de maio de 2023
Resposta da GadgetInsurance.com
Hi Elaine,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Hannah Conroy
Extremely slow, terrible service
I submitted my claim on May 16th. It has been almost a month, and I still have not even sent my phone away to be fixed. I was charged twice for the excess fee and have gotten very slow limited replies. The customer service is terrible.
16 de maio de 2023
Avaliação não solicitada
Resposta da GadgetInsurance.com
Hi Kerrie,
Thank you for posting a review and we are sorry to hear that your experience was not of the quality you expected.
I have now sent this onto the claims department and requested that a member of the team contact you with an update.
Kind Regards
Natalie Ward
My experience was great.
7 de junho de 2023
Resposta da GadgetInsurance.com
Hi Inga,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Resposta da GadgetInsurance.com
Hi Eamonn,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Resposta da GadgetInsurance.com
Hi John,
Thank you for taking the time to leave a review.
Kind Regards
Natalie Ward
Have been with gadget insurance for…
Have been with gadget insurance for ipad cover for 5years. Great comfort knowing items are fully insured. No hassle signing up, regular direct debits. The way insurance should be. Simple and straightforward. Thankyou.
5 de junho de 2023
Resposta da GadgetInsurance.com
Good morning Siobhan,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Natalie Ward
Worst Don t buy Scam
They are the worst mobile phone insurance
Maybe for damage they fix it but i had a stollen claim and they never contact me in 1 month
What kind of insurance is this
They give a f… abiut you
9 de maio de 2023
Avaliação não solicitada
Resposta da GadgetInsurance.com
Hi Nicholas,
As you have not provided your policy number or email address, I cannot locate any policy for you.
Can you please email us directly on CustomercareTP@blueinsurance.ie with your policy number and the nature of your query.
We can then look into this for you.
Kind Regards
Natalie Ward
The cover should start the week the…
The cover should start the week the school starts .we should only have to pay for cover during school months.no while students are off from school
5 de junho de 2023
Resposta da GadgetInsurance.com
Hi Sarah,
Thank you for taking the time to leave a review.
I can see the start date of your policy is the 31/07/2023.
The first payment date is scheduled on 14/08/2023.
If you do not plan on receiving the device on 31/07/2023, and wish to amend the start date of the policy, please email us on customercaretp@blueinsurance.ie and we would be more than happy to amend this.
Kind regards,
Hannah Conroy
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