I am staying in Witney for work reasons ans stumbled across Gail’s I have never heard of them before , and what a revelation!!!! Every day I somehow find myself there in front of the counter ,... Ver mais
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Veja o que dizem as avaliações
Went there few time always having same issues. Rude staff not very friendly and worse customer service. Staff treat you like why you come in our shop . Never see any bad customers service in Witney b... Ver mais
A empresa respondeu
Hi visited for a cheeky coffee... But guys hang on £4.10 for a cappuccino.. Asked for no chocolate, received drink with chocolate.. Staff just seemed to be plodding through there shifts which with the... Ver mais
A empresa respondeu
Really feel bad leaving this review, we purchased a sourdough loaf of bread from the new store in Witney (Sunday 12th) It was really stale and dry, maybe a couple of days old. The staff were lovely, j... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Informações de contato
17 Market Square, OX28 6AB, Witney, Reino Unido
- 1993377998
3,5
Bom
7 avaliações
Respondeu a 59% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am staying in Witney for work reasons…
I am staying in Witney for work reasons ans stumbled across Gail’s
I have never heard of them before , and what a revelation!!!!
Every day I somehow find myself there in front of the counter , choosing breakfast , dinner and evening meals
I am only here for five weeks and am already thinking how i am going to miss it
The staff are amazing , really nice and chatty and happy to help
All in all have had the best service and great food
12 de maio de 2026
Avaliação não solicitada
Took my parents for a treat
Took my parents for a treat.
Very expensive and service awful
£22.50 for one pot of tea a luke warm latte in the smallest cup ever with no handle. Three cakes which were okay.
Won’t be returning
26 de maio de 2025
Avaliação não solicitada
Resposta da GAIL's Bakery - Witney
Hello Angela, thank you for taking the time to review our bakery. We are sorry you didn't enjoy your visit, please get in touch with our central Customer Experience Team via https://gails.com/pages/contact [https://gails.com/pages/contact,] quoting this review so that we can identify your feedback. We'd appreciate the opportunity to discuss your feedback further.
https://gailsbread.co.uk/order/
Went there few time always having same…
Went there few time always having same issues. Rude staff not very friendly and worse customer service. Staff treat you like why you come in our shop . Never see any bad customers service in Witney before specially in coffee shop . Paying around £50 and even not having hot coffee and food . Next door coffee 1 much better than them .
22 de novembro de 2024
Avaliação não solicitada
Resposta da GAIL's Bakery - Witney
Hi Jaz, thank you for taking the time to review our bakery. We are sorry you
didn't enjoy your visit, please get in touch with our central Customer
Experience Team via https://gails.com/pages/contact
[https://gails.com/pages/contact,] quoting this review so that we can identify
your feedback. We'd appreciate the opportunity to discuss your feedback
further.
Rip off Gail’s bakery
Oh my goodness! Gail’s charge MORE for a cup of tea £3.70 than a cappuccino! £3.40! And then wanted to charge me £1.50 to re fill my tea pot with just hot water. What a rip off!
21 de novembro de 2024
Avaliação não solicitada
Resposta da GAIL's Bakery - Witney
Hi Wendy, thank you for taking the time to share your feedback. We always try to
price our food and coffee fairly, with accordance to the high-quality
ingredients we use and the craftmanship of our bakers and baristas. If of
interest, you can find a little more about us here:
https://youtu.be/6OoB6x4u_JI?si=N3oHd4TB9LVC6nye
[https://youtu.be/6OoB6x4u_JI?si=N3oHd4TB9LVC6nye]. We hope this gives you some
insight into what we are trying to do here at GAIL’s.
Hi visited for a cheeky coffee..
Hi visited for a cheeky coffee... But guys hang on £4.10 for a cappuccino.. Asked for no chocolate, received drink with chocolate.. Staff just seemed to be plodding through there shifts which with the loud music made it a chaotic experience
13 de setembro de 2024
Avaliação não solicitada
Resposta da GAIL's Bakery - Witney
Hi Ian, thank you for taking the time to review our bakery. We are sorry you
didn't enjoy your visit, please get in touch with our central Customer
Experience Team via https://gails.com/pages/contact
[https://gails.com/pages/contact,] quoting this review so that we can identify
your feedback. We'd appreciate the opportunity to discuss your feedback
further.
Not sure why so many negative reviews…
Not sure why so many negative reviews the food quality variety and service is exceptional in Witney. We have had nothing like Gail’s in the Town up to now and it’s a real pleasure to have them here
18 de novembro de 2023
Avaliação não solicitada
Resposta da GAIL's Bakery - Witney
Hi Brian, thanks for the great feedback! We look forward to welcoming you back soon.
Stale sourdough bread being sold
Really feel bad leaving this review, we purchased a sourdough loaf of bread from the new store in Witney (Sunday 12th) It was really stale and dry, maybe a couple of days old. The staff were lovely, just not fresh bread. Sorry, its £4.20 a loaf, happy to pay that amount if it was freshly baked, as it is was we used half of it as expensive breadcrumbs.
12 de novembro de 2023
Avaliação não solicitada
Resposta da GAIL's Bakery - Witney
Hi Andy, thank you for taking the time to share your feedback, although we're sorry to learn that you did not enjoy your recent purchase. Please be assured your comments will be shared with our bakers so that we can do better moving forward. We hope that we can welcome you back to one of our bakeries again soon.
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