Games Workshop Avaliações 404

This company charges scam prices, gaslights it's costumers, uses gross legal overreach. Most reviews online are paid for to only say good things. They release false statements and cannot be trusted in any way

Me my friend and our sons have 9 x 2k point army’s ( 7 to 8k Orks ) plus a few more 1k army’s. We were active 9th addition players various formats even playing GT players. We looked forward to 10th edition as first time at the start of an edition, bought leviathan x2 (Imperialis x 2 never got round to even playing ) we play at wayland games loads of tables but cannot get any of my friends to play 10th. Even our campaign group fizzled out had one great siege session nothing to do with 10th ed, but that’s it . Bought Orks and custodies codex been 2/3 weeks not even picked them up yet. Cannot put my finger on it to be honest but just not fun anymore didn’t mind tempest of war but current format just ! Plus obvious GW money grab just seems more sad and clear now. But playing more games like eclipse, magic, civilisation looking forward to uk games expo - not for GW stall give that a miss. You should see our warhammer room Orks, csm, chaos knight, custodies , death-guard, chaos deamons, Astra, necrons, nids, space marines, battle sisters all sitting on the shelf even the tournament terrain(not GW) look around sort you game out. If I launched you game right now it would fail as to expensive, bad rules , bad terrain . We should all be able to play the game and have fun and have a separate rule set for tournament play. Combat patrol just shows how badly the game is balanced, it should be your starting point but shows all the issues with the game. I like numbers started with my stepson in 5th ended with my 14 year old son in 10th . Waaarggh but looks like you lost 8/9 of us. All games need balance but 40K needs some limits. You may think you show 50% at tournament level but trust me that does not show at family / friendly level as we don’t have access to tournament level army’s or sometimes we do which is the issue .I have 8 k Orks I need 4 more planes 8 more buggies and some more hog riders and hero’s and trucks maybe £500 + and then my already £1500 army can run any GW format but then we all know that only gets me so far as GW decides what army should win.

As a returning hobbyist to Games Workshop, (Last year I felt it was time to do a review as it's been bad experience after bad experience this is just a small insight in to his bad it has been)

I was initially impressed by the exceptional service at the physical stores. However, my online and customer service experience has left much to be desired.

I started by ordering the "Cadia Stands" box, which was listed as available online. After waiting two weeks with no delivery, I discovered at the store that it was no longer in print—an issue I only managed to resolve by showing a screenshot from the GW website. Unfortunately, the customer service I received during this ordeal was shambolic; no apologies or solutions were offered until I provided proof of the product’s supposed availability.

When I finally received the rule book three weeks later, it was nearly immediately outdated by a new FAQ release, rendering it unusable. This has been a frustrating pattern: insufficient play-testing seems to lead to continuous product updates, which feels unfair to consumers expected to constantly buy new editions.

I had plans to start a Stormcast army, but given how quickly the game's components become obsolete, I’m glad I hesitated. Similar issues have affected other lines, such as the Beastmen, indicating a trend of rapid obsolescence that doesn’t respect customer investment.

Looking at alternatives, I found that companies like Wargames Atlantic offer competitive and affordable options, such as their "Bulldogs" which are significantly cheaper than GW’s offerings. Additionally, the rise of 3-D printing presents a promising alternative, offering cheaper and customizable options.

In conclusion, while the in-store staff at Games Workshop are commendable, the overall pricing and product strategy are pushing me towards more sustainable and affordable alternatives. I hope GW can address these issues soon, as the hobby is dear to many, but the current approach feels neither fair nor sustainable.

**Rating: 1/5*

Unhelpful. Dishonest and overall a bad experience

GWs website is a total wreck, before when they had the old website was really GOOD and easy to navigate!
I was on their website maybe 1-2 times every day and now almost never.
I tried now again to see after 3 months ago I last visited it, and its still crap.
Just as they say here in Sweden, '' gör om och gör rätt'' which means - do again do right.

And I never order from their website, last I did it, the UPS didnt even noticed that the package was delivered. So I had to call to the GWs customer service, just terrible.
And their price over their models... come on who are you trying to hustle? Nope wont buy from them too, because they dont deserve it.
They will see soon when more and more customers will stop buy their stuff it will hurt them badly.

Tried to let North America Customer Service know the parts in the Wintermaw box were broken. Since I purchased the box from Amazon the customer service from GW refered me to work with Amazon. After the Amazon Seller tried to send me parts they opened several boxes with broken parts just liked mine. I tried to bring this to the attention of GW and was told I need to take it up with the third party. If you are like me you like the games but the Customer Service is really bad, there are other games that are fun and have good customer service that are fun to play.

My experience with Games Workshop has been disappointing. Their products are overpriced for the quality, and their customer service is lacking, with long wait times and unhelpful staff. Overall, I wouldn't recommend Games Workshop based on my experiences.

La manera de pisotear un canon por pura codicia comercial es para poner 0 estrellas, pero no se puede.

Games live of their fan base. GW has many times shown they totally don’t care: since 2007, year I started playing Warhammer, their prices have risen of 90%. They constantly actively deceive their customers as per the case of Warhammer + (they made the animated series a big part of their réclame, 3 years in they have released less than the 20 series they said they were producing). Now they are cancelling units released less than 4 years ago to resell a newer version to players and are silencing dispense on their social platforms. Just no. No ethic in their business.

Started with GW products in 1998, the price increases and company politics has made me walk away.
I will not be missed.

Never thought GW would bend over for the woke crowd, but here we are. Another great hobby being ruined by people who don't even care. They only do it to spite people having fun and not subscribing to their idea of "inclusion", which in reality is exclusion of everything they don't deem right.

There are loads of females in 40k, and 90% of them are badass, cool and worth rooting for. While 90% of the male characters are at least morally grey, and mostly arrogant and outright idiotic. Where is the "representation" missing???

I will probably never buy anything from them again, even though i used to love their universes. Such a shame.

One week they sell units and miniatures that are viable to play with and the next week all the overpriced models and boxes you've spend hundreds on are no longer viable to be played with.

THIS IS A SCAM!!!!

I cannot login and purchase anything. The website was designed poorly. You cannot access your account, and shop at the same time.

DISTRIBUTEUR ERVARING

Wij zijn voor een korte tijd verkooppunt geweest van een Warhammer producten.

1- Ze hebben een verkeerd afleveradres gebruikt (en na vele opvolgende gesprekken over adreswijzigingen hadden werd het tot op de laatste levering nog steeds elders bezorgt.)

2 - Leveringen komen veel te laat, bij het aangeven kreeg ik nonchalant te horen dat ik heus niet de enige was. Rode vlag! Hierdoor hebben we cruciale dagen (decembermaand) gemist.

3 - Terwijl ik nog zat te wachten op mijn allereerste leveringen, kreeg ik al wel meermaals telefoontjes over hoe het er voor stond met de verkopen vanuit de winkel, of de vraag of ik al bestellingen had gehad voor klanten. (Alsof ik dat nu nog zou doen).

4 - De zogenaamde accountmanager komt over als een simpele puber met een naschools baantje wat haar verder niet interesseert. Ze vult haar dagen door een lijst af te bellen wat op haar beeldschermpje staat en leest voor wat ze moet zeggen. Betrokkenheid is er niet, want ze is bij het volgende gesprek alweer vergeten hoe een vorig gesprek is verlopen.

5 - Bij vragen of ze ons wat meer informatie over de achtergrondinformatie (lore en hun producten) kon krijgen, moest ik maar een boek bij hun kopen.

6 - Je wordt wekelijks lastig gevallen met opdringerige gesprekjes over aanbiedingen bla bla bla. Bij aangeven dat 1x bellen in de maand voldoende is, begint ze over concessies maken met toch vaker bellen. Wat denk je zelf!?

7 - Er word helemaal niks ondernomen om het slechte gevoel/ervaring weg te nemen, je bent enkel maar een nummertje.

8 - Ik zal vast nog wel wat vergeten zijn.

Het is Warhammer wel een mooi produkt, maar bij het bedrijf er achter zou ik ver weg uit de buurt blijven!

Ik heb daarom onze samenwerking vorige week opgezegd. Maar je raad het al ik blijf gewoon telefoontjes en mailtjes van Games Workshop krijgen.

Dus wees gewaarschuwd!!!

I purchased a set of the wildly overpriced clippers from games workshop trusting that for the $50 price tag, I would be getting a top quality product. I did not. The internal spring no longer functions and I'm left with a tool that is effectively useless. I contacted customer service, which tool nearly 3 weeks due to the phone going to a recording stating it was outside their normal business hours when it was directly in the middle of them. This happened day after day. I was relieved to finally reach a customer service representative. While he was nice enough, he informed me that Games Workshop consider their tools 'perishables' and would not provide any support or replacement. His recommendation was for me to disassemble them and fix them myself. For a $50 purchase, a casual hobbyist should expect far more than the ability to clip models from a few sprues before they die.

Information on their new website that is five years out of date leading to a purchase (essentially false advertising) and they couldn't care less.

Awful attitude, awful site, awful company.

good models.

ordered 4 items on off website been intouch four times and about 8 emails cant get one item supposed to be refunded no refund yet 3/5 working days for the figure they say that they have posted the rest off it yesterday on tracked 48 royalmail and it states its at the midlands post office im disgusted with them, and soon as my other order arrives ill not be ordering anything else ever from them. poor company they take your money and if you want to cancel order they wont let you because its processing,but its processing from when you put order in so you have got no chance at all,when you put order in all instock then the big companys get first stock i ordered at 10.00 oclock, and still they say they cant get hold of the figures stock or no stock they want to think about the smaller customers who helped them through the covid by ordering keeping them going dissapointed all together. had to phone again for them to sort refund what was supposed to be done four working days ago and nothing sorted again very poor service

Terrible! Cancelled my order for no reason! 2 emails send and no response back! Just really poor