After waiting a while for a dispatch message, I was messaged saying rowlinsons would not supply the bolt downs or fence posts unless i buy panels, the order was just cancelled and £10 voucher offered... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
After waiting a while for a dispatch message, I was messaged saying rowlinsons would not supply the bolt downs or fence posts unless i buy panels, the order was just cancelled and £10 voucher offered... Ver mais
A empresa respondeu
Ordering was easy. Cost of the decking was very competitive and sturdy framed. The company responded to a query on the delivery and true to their word the man contacted us when he arrived. He was so... Ver mais
Purchased a 6x4 T&G shed. Very knowledgeable and honest non pushy guidance given. Spoke to Lizzy and I must say, she was a delight to talk to, she gave good honest advice regarding my potential... Ver mais
A empresa respondeu
Gardenlife needs to assist and track customer orders till customer is in receipt of order from shipment to delivery. Providing tracking number and carrier and customer having to track and monitor is... Ver mais
A empresa respondeu
We are a garden store with a small shop feel. Our main priorities are taking great care of our customers and selling high-quality, responsibly sourced products. We attend all the main trade shows to follow the latest trends and find new products to serve our customers better.
Unit 13 Freeland Park, Wareham Road, BH16 6FA, Poole, Reino Unido
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Do you have any connection with a company called Beehomie.com, which is also currently selling the G45 Pro strimmer at half-price? This company gets extremely bad reviews. It appears not to be UK based.
Ordering was easy. Cost of the decking was very competitive and sturdy framed. The company responded to a query on the delivery and true to their word the man contacted us when he arrived. He was so helpful and deserves a medal. Delivering on the kerbside was difficult but he managed to came right up to the gate: over a tarmacked path. Amazingly helpful. Everything was packed on a crate and easy and relatively light weight to carry to inside the garden. Took 2 of us less than 10 mins to offload.
Not happy with the lack of communication. Very dissapointed. No mention of repayment at all.
Would nit recommend ever.

Resposta da Garden Life Stores Ltd
Gardenlife stores were very responsive to my request for help and advice. They provided a competitive price and were very efficient at organising prompt delivery. I can highly recommend them.
Everything went to plan ,good communication, great product (keter shed) delivered at agreed time, a absolutely hassle free trade ,what's not to like

Resposta da Garden Life Stores Ltd
Are you a real company?
There is no mention of Garden Life Stores as a registered company on Gov.uk. Is there a reason for this?

Resposta da Garden Life Stores Ltd
Overall very pleased with Alnwick summerhouse and base. We have almost finished building it. Along the way were a few small issues - firstly the base was missing a peg but we used a nail instead. The latch on the summerhouse was too big and didn't fit tight to both sides but again we put a piece of wood on the inside to make it fit tight. It doesn't seem the right one for this particular door. The tacks for the felt roofing were also too short and kept falling out. We had to use extra long tacks for extra security. Apart from the above we are delighted with it and for your customer service when I asked for delivery requirements.
Exceptional service catered to my needs. Super efficient!
Really great service, we're exceptionally pleased with the product and will definitely buy from them again.

Resposta da Garden Life Stores Ltd
We recently bought the power pent summer house from garden life stores and it is the perfect addition to our garden. Garden life stores were very helpful and informative about the product. They answered all the queries we had which was a big help in making sure we bought what we needed. GLS has a personal touch you don’t get from big retailers. The summer house was delivered on time and in perfect condition. Great company to deal with from start to finish. Would definitely recommend and would purchase from garden life stores again.

Resposta da Garden Life Stores Ltd
We recently bought a Power Garden shed. Everything went smoothly from the ordering through to the delivery. Great company to deal with.

Resposta da Garden Life Stores Ltd
Gardenlife needs to assist and track customer orders till customer is in receipt of order from shipment to delivery. Providing tracking number and carrier and customer having to track and monitor is not acceptable. Customer should not have to phone and track shipment with supplier and delivery service. It is for Gardenlife to perform as the seller of the item. Refunds need to take place immediately, not when Gardenlife receives their refund first from shipper, the customer should never be asked to wait till Gardenlife receives their refund first. The customer comes first as purchased directly from Gardenlife, not from supplier.

Resposta da Garden Life Stores Ltd
Had a mix up with a delivery company telling us our delivery was on an earlier date, this was false information. Gardenlifestores checked with Asgard and confirmed the true delivery date was as we had been informed, so sorted the matter quickly and efficiently. The bike shed arrived on the correct date and is now housing two bikes, top product, top customer service.

Resposta da Garden Life Stores Ltd
The store worked hard to resolve an issue that occurred with an order. I was impressed with the rapid responses to emails and willingness to try and assist when things had not gone quite right.

Resposta da Garden Life Stores Ltd
Lovely little company. Super helpful and kept me up to date with my order. Thank you

Resposta da Garden Life Stores Ltd
I don’t usually write a review but I’m so please with my Birkdale Awning, it looks amazing! Customer service was super friendly and helpful. Can’t ask for more than that 👍

Resposta da Garden Life Stores Ltd
Couldn’t recommend this company enough! Great products, great value for money and brilliant customer service. 5 stars!

Resposta da Garden Life Stores Ltd
After waiting a while for a dispatch message, I was messaged saying rowlinsons would not supply the bolt downs or fence posts unless i buy panels, the order was just cancelled and £10 voucher offered.
First time using the shop so cant recommend and wont be using again. Rowlinson have lost you a potential customer.

Resposta da Garden Life Stores Ltd
Don’t normally write reviews but really feel this company deserve it. ordered a summer house but unfortunately was out of stock they took the time to help me decide on another, nothing was too much trouble and they kept me totally up to date on delivery and everything would 100% recommend thanks guys x
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.