Garden Wildlife Direct Avaliações 

27.832
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am very pleased with the service I recieved from Garden Wildlife Direct. I shall purchase from you again. Delivery was prompt and the parcel was well packaged. My flock of wild pigeons are enjoying... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very prompt service, fast delivery, fair price for the items I purchased which are very good quality and well packed. I highly recommend this company .

Avaliado com 5 de um total de 5 estrelas

Superb Service. I placed an order on the afternoon of Saturday 22/08/26 for 28kg of Sunflower hearts. The ordering process was simply and very straightforward. The order arrived the following d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Highly recommended. Service, delivery and quality (as far as I know as the birds love it) are second to none. As an example, I ordered 2 x 12.55 Kg of seed at 4pm yesterday. They arrived by DPD at 1... Ver mais

Detalhes da empresa

  1. Loja de Ração
  2. também em
  3. Centro de Jardinagem

Sobre Garden Wildlife Direct

Escrito pela empresa

About Garden Wildlife Direct

About Us

Here at Garden Wildlife Direct we are passionate about garden wildlife and dedicated to making caring for your garden wildlife easily affordable for all.

Garden Wildlife Direct is a family run business that's proud to be the UK's largest online independent bird food supplier. We are passionate about supporting nature and we guarantee to offer the very best quality bird food at the best prices, delivered direct to your door.

Garden Wildlife Direct was started when we identified that there were so many bird and nature lovers in the UK who felt prohibited by the high cost of bird food and accessories. We made it our mission to deliver affordable bird products to the market by stripping out unnecessary costs and overheads but still retaining great product quality.

So what makes our products so good? We only trade with the best independent UK suppliers who, where possible, source product from the UK and from farmers who are committed to the Fair Nature accreditation. Our products are triple checked for quality and all of our peanuts are aflatoxin tested so you can rest assured that they are safe for your garden wildlife.

As well as bird food we also stock a huge range of feeders, bird houses, bird baths, habitats and even poultry food. We offer Free Delivery and Reward Points with every order which can be redeemed against future purchases, we really do value your custom and loyalty here at Garden Wildlife Direct. We want to make your shopping experience as pleasant and easy as possible and our friendly customer service team is on hand to help with any queries you may have before, during or after your purchase. For full terms and conditions of ordering and delivery, please see our delivery page.

Our wildlife really needs our help and support, so together let's ensure that it can thrive for our future generations.

Thank you and Happy Wildlife Watching!

The Garden Wildlife Direct Team


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

28 mil avaliações

5 estrelas
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Respondeu a 31% das avaliações negativas

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4,8

Todas as avaliações

(27.832)

161 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Selection of Wildlife Food and Accessories at Competitive Prices

Very good range of wild bird food and other wildlife food and accessories at competitive prices backed by reliable DPD next day delivery service. Their songbird spring and summer mix has certainly been appreciated by our wide selection of feathered visitors this year and the Brambles Semi-Moist Hedgehog food attracts a least one spiky visitor every night.

23 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used garden wildlife for a…

I have used garden wildlife for a number of years and I love the ability to have everything delivered to my front door. The quality of the goods is very good and would certainly recommend garden wildlife for all your needs for the birds and wildlife.

22 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great products

Been using the delivery service for a while. Good quality products delivered in a timely manner

29 de junho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Mainly wheat with a smattering of suet

Next day delivery was as stated, however, the robin and blackbird mix I ordered was not really suitable for robins or blackbirds. Mainly wheat and maize with a smattering of Suet. The picture showed a very different product. The robins and blackbirds will eat the suet but not the wheat

22 de junho de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I purchased and paid for nematode…

I purchased and paid for nematode treatment for my garden and allotment.

Delivery of the product took far too long. I had to purchase something else in the interim to treat my plants, costing me extra.
No contact was made and no reason or apology gic
Ven for the delay.

5 de junho de 2026
Avaliação não solicitada
logotipo da Garden Wildlife Direct

Resposta da Garden Wildlife Direct

Hi C J - I'm afraid we don't sell nematode treatment. Could this possibly be meant for GardenWildlife.com ?

Avaliado com 2 de um total de 5 estrelas

I’ve used Garden Wildlife Direct for…

I’ve used Garden Wildlife Direct for years, but this experience has really put me off. I ordered 300 fat balls, which arrived in two boxes of 150. One box was perfect — the other had 20–30 completely smashed balls. Their customer service then tried to claim this was “within 10%” by pretending the damage was out of 300, not the single damaged box. Very cheeky.

They also don’t make it clear at checkout that they expect up to 10% of the balls to arrive broken, which feels misleading. The tone of the replies was dismissive and didn’t acknowledge the actual issue: one box arrived damaged and not in satisfactory condition.

A disappointing experience from a company I’ve used for years. I’ll be buying my bird food elsewhere from now on.

Update – after going back and forth with the team, I was offered a 10% discount in the form of reward points. In other words, I received bird food that isn’t suitable for my fat ball feeder, and their solution was for me to spend even more money with them. I simply wanted to be made whole.

22 de junho de 2026
Avaliação não solicitada
logotipo da Garden Wildlife Direct

Resposta da Garden Wildlife Direct

Hello Inga, thanks for your review.
Our suet balls are made with a high fat content to provide birds with essential energy. This also makes them softer, so some may become squashed or crumble during transit. While this can be frustrating, the suet remains perfectly safe and nutritious for birds, including ground feeders who enjoy the smaller pieces. We believe it's better to maintain the higher fat content than compromise on quality.
I can see that the 10% was refunded back to your payment method, not via reward points. I hope this is a satisfactory resolution but do let us know if now.
Kind Regards,
Gemma

Avaliado com 1 de um total de 5 estrelas

Terrible packaging

I ordered 12 kilos of suet pellets and the packaging was terrible with the paper thin plastic sticking to the box tape making decanting it a tedious and miserable experience.

How about considering the convenience of the customer when designing the packaging of your product? I for one won't be a returning customer.

17 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My go-to company for seeds

My go-to company for seeds, sunflower hearts, mealworms and accessories. The products are of excellent value and quality. The no grow no mess premium seed really is no grow no mess. My feeders are filled every morning and ground feed is distributed several times daily. Nothing is left by dusk. My disinfectant for the feeders and baths is ordered with my weekly seed orders and everything arrives swiftly, well packaged and on time.
The website is so easy to use and the variety of products stocked phenomenal.
I've been using GWD for a number of years now - I've never been let down and happily fully recommend 🙂

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wow!! Fantastic Service

Wow!!! Ordered yesterday and received today. What a result. Have been waiting 12 days for bird food supplies from a major Pet Food Superstore. Twice parcels returned due to courier incompetence, no apology, incredibly dense customer service staff. Finally lost my rag and looked elsewhere. Can't believe that I ordered this yesterday morning and it arrived lunchtime today. Two heavy packages, properly packed and delivered with a smile by DPD. If only I had saved myself all the stress over the last few years with constant problems with the other major retailer. Top of my list now, thank you.

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Big thank you to Steve

Second month in a row that DPD have not delivered order,and no help on phone.Called GWD and spoke to an agent called Steve.
Without going into all the details he sorted the problem in a really professional and helpful way.
Cannot sing his praises high enough!
Please pass on my thanks.
I don't usually write reviews!

10 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Orders always despatched miraculously quickly

Orders always despatched miraculously quickly, even on Bank Holiday weekends and arrive within time specified. Not checked recently but prices seem very competitive with other suppliers. Been using for several years and will continue to do so if the level of service is maintained. Particularly like use of paper sacks for Sunflower hearts and hope this might be extended to other products.

5 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company. Delivery very quick and good pricing. I had an issue with one of the items and customer services responded very quickly and sent replacement parts which arrived the following day.

7 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Always have a very good service from…

Always have a very good service from Garden Wildlife Direct. Nothing is too much bother is a parcel goes astray for whatever reason or if you have ordered the wrong bird food a quick phone call or email does the trick. Prices on their bird food is competitive too.

5 de junho de 2026
Avaliação não solicitada

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