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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Our 23 year old boiler finally gave up! Gas Safe Hero came out really quickly and gave us a fantastic price. This was replaced in one day and also flushed all our radiators. Matty and his colleague (s... Ver mais

Avaliado com 5 de um total de 5 estrelas

We would 100% recommend Gas Safe Hero. They have fitted and serviced two boilers for us now. Installation was very quick and everything was left lovely and clean. This is a genuine family business... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service at a good price. Very professional service from start to finish. I would highly recommend this company. Work was all completed on the day and all scrap materials removed. The house was l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First class job carried out by Matthew and his partner, new boiler was fitted with no fuss, the work area was all cleaned up and everything was fully explained before they left. Two polite and well ma... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Aquecedores
  2. Fornecedor de Ar Condicionado
  3. Fornecedor de Caldeiras
  4. Empreiteira
  5. Serviço de aquecimento
  6. Encanador

Escrito pela empresa

We know that your home and any improvements made to it are very important to you. So as a family run company with over 25 years of experience, we are confident we are the best team to carry out your work. Not only do we complete full boiler installations, but we also offer comprehensive servicing, maintenance, and repairs to ensure your boiler is running safely and efficiently. From start to finish, your journey as our customer is at the heart of our service; we want you to be fully satisfied. Our engagement with our customers and respect for each individual’s requirements, is what we like to think makes us a little different. Honing our experience and enthusiasm, we’ve developed a great service and team we’re proud of. So if you’re contemplating work on your heating system, we’d like you to consider a collaboration with us.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Superb experience on boiler replacement

Our 23 year old boiler finally gave up! Gas Safe Hero came out really quickly and gave us a fantastic price. This was replaced in one day and also flushed all our radiators. Matty and his colleague (sorry didn't get his name) tidied and cleaned so no mess! I would strongly recommend this company.

29 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service at a good price

Great service at a good price. Very professional service from start to finish. I would highly recommend this company. Work was all completed on the day and all scrap materials removed. The house was left in prestige condition it was difficult to know that any work had taken place.

5 de março de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Hello Mr Brannan, we’re delighted you had a positive experience, thank you for leaving us such a great review! Best Wishes from all of us at Gas Safe Hero ⭐️

Avaliado com 5 de um total de 5 estrelas

Superb Service

We would 100% recommend Gas Safe Hero. They have fitted and serviced two boilers for us now. Installation was very quick and everything was left lovely and clean.

This is a genuine family business who really excel in ongoing customer service. They aren’t a firm who just fit boilers and then you never hear from them again - they go above and beyond to provide support whenever you need it.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Hi Ms Wilson, thanks for the lovely review, it was a pleasure working with you from start to finish! Best Wishes from all of us at Gas Safe Hero ⭐️

Avaliado com 5 de um total de 5 estrelas

5* service

Five star service from start to finish, from Gareth coming to see us went through all of the options available explained how the work would be done arranged the day to fit new boiler team turned up on time excellent job fitting boiler very tidy very friendly explained how work the hive thermostat.
would recommended to family and friends

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thanks for the lovely review, it was a pleasure working with you from start to finish!

Avaliado com 5 de um total de 5 estrelas

5 star from start to finish… I have to…

5 star from start to finish… I have to say one of the most professional company’s I have dealt with in years! From the initial appointment with Gareth to the engineers refit within an immediate time frame and cleanliness… and the price was fantastic…. We are telling every one about you guys and will not move from using you now thank you…..

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thank you for your support and kind comments, it means the world to us!

Avaliado com 5 de um total de 5 estrelas

Amazing and flawless service

Amazing service from start to finish. The team were quick, responsive, professional, and friendly, all at a surprisingly affordable price. We’re extremely satisfied and wouldn’t hesitate to recommend Gas Safe Hero to family, friends, and neighbours.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

We truly appreciate you taking the time to leave this feedback — thank you very much!

Avaliado com 5 de um total de 5 estrelas

Gas Safe Hero came to the rescue!

Gas Safe Hero came to the rescue after we were woken by burst pipe and running water behind a wall in the early hours of the morning. The problem was immediately located and quickly and cleanly fixed. The lovely guys that called out were polite, knowledgeable and respected our property. Absolute five star service, I recommend this company without hesitation.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

We appreciate the great review and are pleased everything met your expectations!

Avaliado com 5 de um total de 5 estrelas

Outstanding service

Great service start to finish. Jack & Josh did an amazing job very efficient. Highly recommend this company

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thanks for the lovely review, it was a pleasure working with you from start to finish!

Avaliado com 5 de um total de 5 estrelas

New combi boiler

I was very pleased with the members of staff who came and gave me a quote for the new boiler I needed. Very helpful and respectful. Like wise the engineers who came to do the fitting. Very efficient and quick.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thanks for the fantastic feedback — we’ll be sure to pass this on to the team!

Avaliado com 5 de um total de 5 estrelas

Gas safe hero’s

They are very well organised from start to finish. Regular boiler out combi installed. Great job. Very tidy & polite workers. The whole experience stressless.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

We’re pleased to hear you’re happy with the service provided — thanks again for choosing Gas Safe Hero!

Avaliado com 5 de um total de 5 estrelas

First class company

Excellent service and installation of my new boiler and a Hive control by Gareth and his team. They took great care whilst in my home and left everything in perfect working order. Would highly recommend this company really pleased.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

We’re delighted you had a positive experience, thank you for leaving us such a great review!

Avaliado com 5 de um total de 5 estrelas

First class job carried out by Matthew…

First class job carried out by Matthew and his partner, new boiler was fitted with no fuss, the work area was all cleaned up and everything was fully explained before they left. Two polite and well mannered gents who just got on with the job in hand and well recommended.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thank you very much for your lovely review. Matthew really is a first class engineer and we'll definitely be sharing your feedback with him and Ethan. It’s great to know their polite and professional approach made such a positive impression.Thank you! Gas Safe Hero team ⭐️

Avaliado com 5 de um total de 5 estrelas

We just used Gas Safe Hero to replace…

We just used Gas Safe Hero to replace our aging boiler. Great people to deal from coming to my home to give us a price to install. I love a company with great communication!! They lads who installed the boiler never stopped till it was complete. Great company!!

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Hi Mr Thompson, Thank you so much for your kind words and for choosing Gas Safe Hero. It's great to hear that our hard work is really paying off! Your feedback means a lot to us and will be shared with the whole team. Thanks again for your trust and support. Best wishes, Gas Safe Hero team

Avaliado com 5 de um total de 5 estrelas

I recently had a new combi boiler…

I recently had a new combi boiler installed by Gas Safe Hero. Everything went smoothly from receiving and discussing estimate to actual removing old boiler and installing and commissioning new boiler and heating system. I cannot give enough praise for how the installation team, Nathan and the boys, performed with all work completed within 5 hrs. Also like to thank Gareth and Lauren for making this experience simple and straight forward.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thank you very much for your fantastic review. We’re so pleased to hear you're happy! Nathan and the team will be delighted to hear your kind words, and I’ll also pass on your thanks to Lauren too. We really appreciate you choosing us and for taking the time to share your experience! Best wishes, Gareth & the Gas Safe Hero team.

Avaliado com 5 de um total de 5 estrelas

New Boiler Installation

I arrange for a new boiler to be installed at my parents flat. Very impressed with Gas Safe Hero, the whole process went extremely smooth and well from start to finish. I placed the order on 30/12/2025 and the new boiler was fitted and up and working by the afternoon of 31/12/2025. They went way above my expectations, so a big thank to Gareth and his team involved, Nathan, Jack and Lauren from their 1st class efforts.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thank you so much for taking the time to leave such a lovely review Mr Naylor. We’re absolutely delighted to hear how smooth the process was and that we could get everything sorted so quickly for your parents. I’ll be sure to pass your kind words on to Nathan, Jack and Lauren – they’ll really appreciate it. Thank you again for choosing Gas Safe Hero ⭐️

Avaliado com 5 de um total de 5 estrelas

1st Class Service From start to finish I can’t recommend…

From start to finish I can’t recommend Gas Safe Hero enough. From the quoting stage visit to installation of our New Boiler and follow up were 1st Class well done Gareth and Team I’ll be hopefully chatting towards the summer to fit some Air Conditioning. Carry on your great work. 👏👊🏁

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thank you so much! We’re absolutely delighted to hear you were happy with everything. I’ll be sure to pass your kind words on to the whole team – it really means a lot!!
We look forward to catching up with you in the summer to discuss your air conditioning. Thanks again for trusting Gas Safe Hero!!

Avaliado com 5 de um total de 5 estrelas

Gas Safe Hero 👍🏼👍🏼👍🏼👍🏼

First time dealing with Gas Safe Hero. They are absolutely amazing at what they do. I am totally amazed with how this team work so well together. They really looked after us….they didn’t treat us like customers….they treated us like family/ friends. I can’t recommend them enough.
We had a brand new central heating fitted and from start to finish, they kept us informed and even when a little “problem” had risen, they made no hesitation about it and quickly addressed the issue.
Thank you all so so much….Lauren at the office, Nathan who did the initial survey, Matthew and all the guys who came to fit the system….plus the big boss himself Gareth 😅

26 de novembro de 2025
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Thank you so much for such a lovely review! Our customers being happy is the reason we work so hard, so thank you for acknowledging that! We really appreciate your kind feedback and look forward to seeing you for your service next year!! Best Wishes, Gareth, Nathan, Matty, Lauren and the rest of the GSH team!

Avaliado com 5 de um total de 5 estrelas

Gas Safe are definitely Heroes!

I contacted Gas Safe Hero after our boiler finally gave up and stopped working completely. With no hot water, no heating and a small child I was in a huge panic about getting the boiler fixed and QUICK. Less than 24 hours after making an initial enquiry on their website Gas Safe got in touch with me to find out more about my problem and got someone around to take a look the same day. Unsurprisingly the diagnosis was new boiler was needed. Nathan took me through all the options available and, knowing that budget was the biggest factor for us, made recommendations on the best option ... and threw in a couple of little extras too :) Boiler chosen, payment agreed we then arranged an installation date for 48 hours time. The fitters turned up, got to work and we didn't hear a peep from them all day! They had their heads down, bums up getting it fitted, making sure it worked and showing us how to use the boiler and the thermostat. We couldn't have been happier!
A couple of weeks later, we noticed a stain on the kitchen ceiling which seemed to be coming from the boiler cupboard. After having a look we discovered one of the pipes from the boiler was dripping and coming through the floorboards. Gas Safe Hero came to the rescue again, popped around and sorted the problem within minutes!
I'd recommend Gas Safe Hero to anyone. From start to finish they've been amazing and have helped make our house a toasty one again. The engineers/fitters were absolutely brilliant but I have to give a special shout out to Lauren who made sure all the paperwork was in place in time, made sure everyone was where they were meant to be at the time they were meant to be there and made sure everything went without a hitch. Thanks to the whole team!

15 de outubro de 2025
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Hi there,

Wow 😍 thank you so much for this incredible review! Reading your experience absolutely made our day. ❤️ We know how stressful it is when the boiler suddenly gives up, especially with a little one in the house, so we’re really glad we could step in quickly and get everything back up and toasty for you.

Nathan and the fitting team will be over the moon to hear your lovely comments, they take so much pride in doing a great job. And thank you for the shout-out to Lauren too, she’s brilliant at keeping everything running smoothly behind the scenes, and she’ll be delighted to know she made such a difference.

We’re also really happy we could pop back and sort that little drip straight away. If you ever need anything at all in the future - big or small - we’re always here to help.

Thank you again for recommending us and for being such a wonderful customer. Enjoy your warm, cosy home! 🏡🔥😊

Avaliado com 5 de um total de 5 estrelas

Excellent service

I did my research when I was looking for a new boiler and Gas Hero were highly recommended. I was very impressed with the service we received from start to finish.
The communications from the beginning were very clear and precise with no hidden surprises.
The staff who fitted the boiler were very professional and were excellent with our dog, who can be a little protective sometimes. Even she sat and had lunch with the fitting team.
I would highly recommend this company to anyone looking to renew their boiler.
Thank you

16 de junho de 2025
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Hi Mr Mootien,

Thank you so much for taking the time to leave such a wonderful review! We’re truly grateful for your kind words. It means a lot to hear that our team made the whole process clear, smooth, and stress-free from start to finish.

We’re especially happy to hear that your dog felt comfortable with us too - lunch buddies make every job better! 🐶💛

Your recommendation is greatly appreciated, and we’re delighted you’re pleased with your new boiler. If you ever need anything in the future, we’re always here to help.

Thank you again for choosing Gas Hero!

Warm regards,
The Gas Hero Team

Avaliado com 5 de um total de 5 estrelas

A five star company we recommend to anyone


The price quoted was the price we paid which was very reasonable (we had 4 other quotes)
They fitted the new gas boiler efficiently and effectively on the day scheduled, they removed all rubbish and old boiler and the place was left as clean as before they started.

15 de outubro de 2025
Avaliação não solicitada
logotipo da Gas Safe Hero

Resposta de Gas Safe Hero

Hi Mr Byford,

Thank you so much for your fantastic five-star review! We’re truly grateful you chose us after comparing multiple quotes, and we’re delighted to hear you found our pricing fair and straightforward.

It’s wonderful to know the installation went smoothly and that our team left everything clean and tidy — we always aim to treat every home with the same care as our own.

Your recommendation means the world to us. If you ever need anything in the future, we’re only a call away.

Thank you again for choosing Gas Hero!

Warmest regards,
The Gas Hero Team

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