Very disappointed with the service and…
Very disappointed with the service and aftercare. I received an incorrect boiler certificate stating **“periodic review” instead of “installation.”**
I paid for a **Hive Original** but received a Hive Mini. I was promised that the **original Hive would be shipped**, but it never was. I was also told I could keep the Mini and pay the difference, but the promised payment link was never sent.
A **CO detector was also not provided**, despite being told it would be shipped. I have contacted them multiple times by email and WhatsApp, but after more than a month, **there has been no response or resolution**.
Very poor communication and disappointing customer service. I would not recommend this company.







