Gatehouse Supplies Avaliações 

"Delivery was not on time, and there was no notification that the item was out of stock. I had to call to find out

Best price, helpful person on phone call.

Double row slab box seemed expensive for a glam card board box, but, I am pleased with the quality of this product. Not all slab boxes hold the several different types of slabs, but I tried quite a few and they all worked fine. Box arrived very very quickly and was well packaged for travel.

Customer service is very rude, unprofessional.

Delivered when promised. Upgrade of old remote. Modern design.

Order shipped. I can't review the product, because I don't have it yet.

Received product within a week as described.

My old Sears opener is obsolete and replaced by 878MAX. The description on units that it does not work on was not clear. In addition the instructional video mentions the white color programing button my unit has but programing does not work. Now I have to pay 20% restocking fee. Rep and I disagree on what web site indicates

The ordering process was easy. The shipping cost was much less than competitors & was quick. The opener worked great, very smooth operation and quite.

Fast shipping and item was packed well. Just as described. A+

WHAT I ORDERED WORKS WELL, CAME ON TIME AND WAS A FAIR PRICE. WHAT ELSE CAN I ASK?

I saw your project. It looked interesting. I ordered it and I'm very happy with it.

This is the 4th trolley nut kit I've ordered. The nut has fit well but a little tight not allowing the gate to be opened by hand. Also, I hate ordering the entire kit (expensive) when only the plastic nut is needed which can't be ordered alone; the rest is discarded or recycled.

Company is a joke. They state you can return items and then hide behind most items not being returnable. Complete waste, don’t use them. Find a better alternative company who will actually work with their customers

UPDATE: My order was on 5/11/25, but this fits with my experience. I don’t know where you got my “3 year old order”

The company hides behind a bogus “return policy” as you can see below. They can send defective parts, but you can’t return a part if it was not necessary because you “may have damaged it”. Except they could test it when returned. Also, instead of stating when ordering the unit, it isn’t returnable they state you should read their refunds/exchanges page after the fact.

Received good quality product.

I buy these as extra- I lose one or two per year from
lightning storms. I wont know if they work until i hook em up but I have never had any issues with quality and I have ordered a few of them in the past.
It does take a long time to get them but when i called customer service they were 5 stars with their honest status reports

Good product

Parts were ordered after hours Thursday and arrived Monday in Texas. Liftmaster no longer makes the part, but Gatehouse had identical match to OEM

Good communication with your parts department. They had the part I needed in stock and it was shipped in a timely manner.