We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... Ver mais
A empresa respondeu
I am in charge of managing the remote control system for the garage doors in my midrise building. Whenever I need to obtain remotes for people in my building Gatehouse Supplies is there for me. I si... Ver mais
Customer service was always responsive and honest. The order took six months to fill, but that was due to the manufacturer. Customer service did not give me any empty promises or try to keep me from... Ver mais
The gate code worked immediately and hooks to the visors in our car. This is the second set so have bought and the price had escalated significantly but with all the inflation and tariffs, etc it was... Ver mais
The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Product rec'd timely and in good order.
We shopped the product online. The cost of the item was comparable from all vendors. We chose Gatehouse bc we liked their website. The product came in a timely manner and in good condition. The transaction happened as we expected.
Quick and fast shipping and works great also great price.
Was able to find exactly what I needed by helpful description.
We received the product when ithe manufacturer said would arrive.
I received exactly what I ordered and it arrived quickly. Thanks.
I thinks i order a brand based on the photo and a different brand arrived

Resposta da Gatehouse Supplies
Garage door remote arrived in a timely manner and was easy to program .
I misplaced my garage door remote, I ordered new one from your company and it arrived very soon. The whole process was easy! Thank you
I was incredibly impressed with how quickly my order arrived! I ordered the item on January 27th, 2025 and it was delivered on February 1st, 2025. It was being shipped from California and with the delays of the wild fires, making for a very positive shopping experience. It's great to see a company prioritize prompt delivery. The tracking information was very detailed, allowing me to follow my package every step of the way until it arrived.
Correct parts, quick delivery, good instructions included.
Received new gate opener. Installed my dipswitch code. Nothing. Tried a new battery. Nothing. Sent an email to Gatehouse. Within a few hours they suggested a quick fix. Now it's working perfectly.
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