GB Mobile Avaliações 

1.003
O TrustScore é 3 de um total de 5

2,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... Ver mais

Avaliado com 2 de um total de 5 estrelas

I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2... Ver mais

Avaliado com 2 de um total de 5 estrelas

Ordered Pixel watch charging cable but ordered for watch 1 and should have ordered for watch 3, that part obviously my fault. They state in the returns rules that goods are returned to the correct... Ver mais

Avaliado com 3 de um total de 5 estrelas

Not sure why I'm giving so many stars except that I eventually got my order. After a week waiting for the email saying my order had been dispatched I emailed the company. When I hadn't received a resp... Ver mais

Detalhes da empresa

  1. Loja de Celulares

Escrito pela empresa

We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,8

Todas as avaliações

(1.003)

190 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Samsung USB-C cable set on fire

Bought an 'official' Samsung USB-C cable which worked fine for a a couple of weeks.

One day whilst driving the cable was plugged into the car but not any device. I smelt burning to find the cable had set on fire. Luckily I managed to pull over and put it out before any serious damage happened.

Never had anything like that happen but for sure was not an official cable.

They did refund the cable which I had to return.

Update: They never issued a refund and went silent with communications. I had to contact my card company to get the funds back. Avoid at all costs.

22 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They sent a product of goods to me that…

They sent a product of goods to me that l did not order. I sent 3 or 4 emails asking for support couldn't find a customer service phone they did not respond to my emails or any further contact after they were paid,I have goods l don't need,l have instructed family and friends not to trade with this company and google and yourselves should not have anything to do with them,bad business policy!!!!

9 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Hi I have had good experiences with…

Hi I have had good experiences with this company previously however I have recently emailed them regarding some products and have totally ignored not only is that terrible business practice but very rude very disappointing

16 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Zero customer service

"Genuine" Pixel headphone adaptor ordered. Unit arrived in plain pack with no instructions. Could not be made to work. Eventually got a refund after nearly 8 weeks, no response from company until Paypal dispute process invoked, and even then they delayed until Paypal decided in my favour. Will not use this company again, they do not deserve to be in business.

4 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AWFUL COMPANY! DISPATCH AND DELIVERY SLOW! NO SUPPORT!

I ordered a charger from GB Mobile, I got the automated Shopify email to say it had been received, 5 days later I hadn't received anything and tracking didn't even show as dispatched, I had paid extra for faster shipping (First Class, so this is appalling). I emailed them FOUR times and filled in the contact form TWICE and didn't hear anything, don't even know if the email still exists, no confirmation no response just silence. Finally after 10 DAYS, just before I was about to phone my credit card company and dispute the charge, I got an email to say your order has been dispatched, then serval days later it turned up, it took significantly longer than I expected and even then first class took longer than normal. Luckily the charger worked but I dread to think what would have happened if I needed product support. DO NOT PURCHASE FROM THIS COMPANY, YOU WILL WAIT AGES BEFORE SOMETHING HOPEFULLY ARRIVES!

25 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Phone charger cable not fit for…

Phone charger cable not fit for purpose.
8 hour charge fails to exceed 65% and far too slow. Email to company no reply.
Purchase too small to chase refund or replacement. I'll avoid any future business though

29 de julho de 2025
Avaliado com 3 de um total de 5 estrelas

I wasn't kept updated with when my…

I wasn't kept updated with when my order was going to be received. I sent 3 emails asking what was going on with my order with no reply. I did say if you don't reply I will have to take up the issue with PayPal as that's how I paid. I eventually received my order.
Your customer service needs to be more informative

29 de julho de 2025

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais