The Green Energy Advice Bureau  Avaliações 662

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Real people with understanding. Didn't have to explain myself twice and these guys understand their industry well enough to get me a fair deal Michael Hilton and Rober Bulmer have helped our busin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

With energy prices being quite considerable currently, we went to a few brokers and GEAB were the most competitive. Also very good communication throughout. I dealt with Michael Hilton who I thought w... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Stay away from this company, they don't look after your needs, the only thing they are after is massive commission. They also put me in a pass through contract, which is going to be detrimental to my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had the help of Michael Hilton, which was great as he kept me informed all during the process of getting electricity quotes. would definitely use again.

A empresa respondeu

Detalhes da empresa

  1. Prestador de serviços públicos
  2. Consultor
  3. Companhia Elétrica
  4. Equipamentos e Soluções em Energia
  5. Companhia de saneamento

Sobre The Green Energy Advice Bureau

Escrito pela empresa

The Green Energy Advice Bureau are your partner in customised business and energy solutions. Our team of award-winning consultants provide efficiency analysis and review business requirements against current costs and budgets before navigating the energy market to negotiate the best solutions for your business.

We match your exact business requirements to the latest information and advice, ensuring you are fully aware of all applicable legislation and government incentives and benefit from energy-saving advancements. We’re proud that GEAB has contributed to a greener, more sustainable future for the UK and the ongoing success of our customers’ businesses.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

662 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

GARY WAS

GARY WAS, AS USUAL, HELPFUL AND CLEAR IN DESCRIBING THE CONTRACT

13 de abril de 2026
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Resposta de The Green Energy Advice Bureau

Hi Roger,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.

We’ll make sure Garry and the rest of the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

We needed a good deal and we got one…

We needed a good deal and we got one through the diligence of green energy people

2 de abril de 2026
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Resposta de The Green Energy Advice Bureau

Hi David,
We’re so grateful for your review! It’s great to know that we were able to assist you and provide the level of service we aim for with every customer.

Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.

Thank you again for taking the time to share your experience.
GEAB

Avaliado com 5 de um total de 5 estrelas

Fantastic staff

Fantastic staff. Also so helpful. Will phone to check everything is ok

31 de março de 2026
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Resposta de The Green Energy Advice Bureau

Hi Brenda,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.

We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Real people with understanding

Real people with understanding. Didn't have to explain myself twice and these guys understand their industry well enough to get me a fair deal

Michael Hilton and Rober Bulmer have helped our business to move forward and mitigate our risks.

8 de abril de 2026
Avaliação não solicitada
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Resposta de The Green Energy Advice Bureau

Hi Abdullah,
Thank you for such a lovely review! We’re so pleased to hear that Michael and Robert provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.

We’ll be sure to share your comments with Michael, Robert and the wider team.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Fantastic Conpany

Fantastic Conpany

31 de março de 2026
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Resposta de The Green Energy Advice Bureau

Hi Jim,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.

We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Competitive Prices

With energy prices being quite considerable currently, we went to a few brokers and GEAB were the most competitive. Also very good communication throughout. I dealt with Michael Hilton who I thought was very thorough.

1 de fevereiro de 2026
Avaliação não solicitada
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Resposta de The Green Energy Advice Bureau

Hi Edward,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.

We’ll make sure to pass your comments on to the team, they’ll be so pleased to hear your feedback.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Green Energy

Had the help of Michael Hilton, which was great as he kept me informed all during the process of getting electricity quotes.
would definitely use again.

25 de março de 2026
Avaliação não solicitada
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Resposta de The Green Energy Advice Bureau

Hi Toni,
Thank you for such a lovely review! We’re so pleased to hear that Michael provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.

We’ll be sure to share your comments with Michael and the wider team.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, honest and not pushy

9 de março de 2026
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Resposta de The Green Energy Advice Bureau

Hi,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.

We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Very helpful people and even followed…

Very helpful people and even followed up to make sure we were happy

16 de março de 2026
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Resposta de The Green Energy Advice Bureau

Hi,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.

We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

We have been working with Green Energy…

We have been working with Green Energy for a number of years now and throughout all of that time they have been professional, courteous and extremely helpful. Their timely advice has saved us a considerable amount of money over the years and I have absolutely no hesitation in recommending them.

5 de março de 2026
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Resposta de The Green Energy Advice Bureau

Hi John,

Thank you for taking the time to share your experience, we’re thrilled to hear it is such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.

Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.

Thanks again for choosing us.
GEAB

Avaliado com 5 de um total de 5 estrelas

very helpful

11 de março de 2026
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Resposta de The Green Energy Advice Bureau

Hi Kathryn,

Thank you for your 5-star review! We’re delighted to hear that you found our team helpful. We take great pride in delivering a high level of service and support, so it’s always rewarding to know our efforts are making a difference.

Kind Regards
GEAB

Avaliado com 4 de um total de 5 estrelas

So far so good

So far so good. Time will tell. 🙏

27 de fevereiro de 2026
Avaliação não solicitada
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Resposta de The Green Energy Advice Bureau

Hi Simon,

Thank you very much for your kind review. We’re delighted to hear that your experience with us has been a positive one. Our aim is always to make energy procurement as simple and stress-free as possible, so it’s great to know we’re achieving that.

We look forward to continuing to support you and providing you with an excellent level of service.

Kind regards,
GEAB

Avaliado com 4 de um total de 5 estrelas

I dealt with James Scott at GEAB and he…

I dealt with James Scott at GEAB and he was very helpful at reducing our costs over a number of years going forward. He also helped reduce our availability charges by reducing our KVA from tier 3 to tier 2 so overall we are very happy with the service we received from all the team.

27 de fevereiro de 2026
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Resposta de The Green Energy Advice Bureau

Hi Grant,
Thank you for such a lovely review! We’re so pleased to hear that James provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.

We’ll be sure to share your comments with James and the wider team.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Response time for getting information…

Response time for getting information to us and answering questions as and when requested.

5 de março de 2026
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Resposta de The Green Energy Advice Bureau

Hi Michael,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement, particularly in answering your questions/queries.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

friendly and helpfulservice from Andrew…

friendly and helpfulservice from Andrew Brewer and colleagues

24 de fevereiro de 2026
logotipo da The Green Energy Advice Bureau

Resposta de The Green Energy Advice Bureau

Hi Ian,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.

We’ll make sure Andrew and the rest of the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas
logotipo da The Green Energy Advice Bureau

Resposta de The Green Energy Advice Bureau

Hi Sharon,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.

We’ll make sure to pass your comments on to Josh, he’ll be so pleased to hear your feedback.

Kind regards,
GEAB

Avaliado com 5 de um total de 5 estrelas

Fantastic and helpful and always on…

Fantastic and helpful and always on hand to help.

10 de fevereiro de 2026
logotipo da The Green Energy Advice Bureau

Resposta de The Green Energy Advice Bureau

Hi Ashley,
We’re so grateful for your review! It’s great to know that Lerone was able to assist you and provide the level of service we aim for with every customer.

Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.

Thank you again for taking the time to share your experience.
GEAB

Avaliado com 1 de um total de 5 estrelas

Stay away from this company

Stay away from this company, they don't look after your needs, the only thing they are after is massive commission. They also put me in a pass through contract, which is going to be detrimental to my business. Works out at approx 45p kwh. They use terminology that makes it sound as if your getting a good deal, but its quite the opposite!

28 de maio de 2025
Avaliação não solicitada
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Resposta de The Green Energy Advice Bureau

Hi Philip,

Thank you for taking the time to leave a review, we appreciate all feedback whether positive or negative.
As you will be aware you originally raised your alleged issues with GEABs complaints department who, after investigation, determined that you had correctly and clearly been advised of the product type and contract details. They came to the conclusion that you had not been mis-sold your contract.
Following this you have since raised your complaint with both the supplier direct and The Energy Ombudsman and after a full investigation both supplier and TEO came to the same conclusion that you had been provided with a clear explanation of the product type and contract details, and that you had not been mis-sold your contract.
GEAB regrets that you feel you as though you have not had the best experience, however everything was clearly explained to you and you made an informed decision from there to proceed.
Kind Regards,
GEAB

Avaliado com 4 de um total de 5 estrelas

Friendly

Friendly, helpful agents. Unfortunately, there were problems with the e-signing aspect of the process and I had to go through it 3 times. It's all sorted out now.

13 de fevereiro de 2026
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Resposta de The Green Energy Advice Bureau

Hi Caroline,
Thank you for your positive feedback, We're delighted to know you're pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
At GEAB we appreciate all feedback, both positive and negative, so we're disappointed to hear some aspects of your experience didn't meet expectations. We’re always looking to learn and improve, and your comments help us do that.
Kind regards,
GEAB

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