Gear Geek Avaliações 

1.354
•
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Ordered on Thursday evening with 48 hour delivery. Advised arrival on Tuesday, delivered Wednesday. Tracking seemed to show arrival twice at Leeds Royal Mail. Bought three Garmin Watch charging cabl... Ver mais

Avaliado com 2 de um total de 5 estrelas

Bought earbuds for my son as an Xmas present. One of them didn't work. Tried following the returns process - didn't work - my order doesn't show up under my login, presumably because I checked out as... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Speedy delivery. Ordered a whiteboard. A great price, it came with whiteboard markers and wipers. Easy to use and so useful for making notes as I research my family history. I can make various notes w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always very quick delivery and great prices. My latest purchase is just what I wanted at a fantastic price. Have made a number of purchases and never been disappointed. Would recomend for top tech gea... Ver mais

Detalhes da empresa

  1. Eventos e Entretenimento

Escrito pela empresa

For the savvy shopper


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(1.354)

0 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A great service again!

Easy to check specifications and what to order online. No long delays in items arriving and quality of said items were spot on.
Well done to your team that makes this happen and keeps the customers happy.

6 de setembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Airpod pros 👍

I bought airpod pros from here, very high quality product that works as intended with good battery life and you can listen to music or watch anything with them wherever you like, good product and i highly recommend.

19 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had ordered a watch that stopped…

I had ordered a watch that stopped charging. Customer service were extremely help with suggestions and after following the instructions. It was decided that a new replacement would be sent.
I am really happy with my waterproof watch. And the help that i was given.
Thank you so much

15 de agosto de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ordering was straightforward and the…

Ordering was straightforward and the kit arrived quickly. Unfortunately, one item was not what I ordered. I contacted Gear Geek, they replied straightaway and once I’d filled in their returns form the correct item was despatched and arrived in a day or two. I will be using Gear Geek again.

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible company

Terrible company. The smart watches are really bad quality but I guess you get what you pay for. It didn’t register steps correctly it is extremely inaccurate and when i requested a refund I just keep getting sent a copy and pasted email from Sandeep telling me to reset the watch. I have never ordered something online and had to “prove” why I want a refund..just give me a bloody refund! Scamming and cheap company.

23 de agosto de 2024
Avaliação não solicitada
logotipo da Gear Geek

Resposta da Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Avaliado com 5 de um total de 5 estrelas

Smartwatch

I bought a smartwatch that had a software issue. Their customer services were a great help and a replacement was delivered very quickly. I will buy from Gear Geek again 🙂

15 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

0 STAR

If I could rate 0 I would. This was simply the worst customer service I ever seen . I’ve ordered a sport watch which was delivered on time but it was faulty so I sent an email to customer service. They told me I never ordered the watch so I had to contact them again with the order number. Then they asked me to send a video. Then they asked for a different quality video. Now they are asking for some weird format that I cannot produce on my phone. 5 or 6 emails in and I am in the state I will have to call my bank and report them as fraudolent.
DO NOT BUY FROM THEM - THERE IS A RESON THEY ARE SO CHEAP

17 de agosto de 2024
Avaliação não solicitada
logotipo da Gear Geek

Resposta da Gear Geek

2:05 PM
Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Avaliado com 1 de um total de 5 estrelas

Received a faulty pair of ear pods

Received a faulty pair of ear pods. I’m now having to jump through hoops, filming myself charging them etc to try and get a refund/ return details. Which I’m pretty sure breaks some sort of distance selling rule.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Gear Geek

Resposta da Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Avaliado com 2 de um total de 5 estrelas

Careful with their returns policy

I took a punt on some of their Flex headphones after my Beats Flex broke. Reviews seemed good and thought I'd give them a go.
Delivery was about £4, quite steep but worth a go as they offer 90 day returns.
Headphones arrived and they were rubbish. No better than something I could have got for £7 on Amazon.
Contacted them for a return which they promptly replied to, but I need to pay for the return myself.
At this point I have spent £8 with nothing to show for it.
Buy cheap buy twice (and pay postage twice I guess)..

EDIT: I emailed them based on the comment below, assuming there was a mistake or that they wanted to offer an olive branch. Their reply was 'You need to return this on your own'. Absolute jokers, steer clear.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Gear Geek

Resposta da Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais