BEWARE -if your product comes in wrong, they won’t respond to resolve the issue. Ours was a Valentine’s Day gift for our granddaughter of her dog on a suncatcher and the picture got applied on BACKWA... Ver mais
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Veja o que dizem as avaliações
I made a special valentine order for my wife. It was a picture of her showing her favorite horse. They sent me the product which depicted her riding a different horse. Imagine the disappointment we b... Ver mais
So far I have nothing good to say about this website. It says that mugs are shipped within 3 business day, it's been 9 days and it still not sent. Support is lying though their teeth trying to jus... Ver mais
I'm not one to usually write a review but I wanted to let you know how my experience went. When I received my canvas picture it had 3 slits in it and I was upset, but as soon as I emailed gear lit wit... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Find the perfect personalized gift, custom clothes, unique jewelry, and more at GearLit.com
Informações de contato
Estados Unidos
- support@gearlit.com
- gearlit.com
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I received the mug/cup I ordered
I received the mug/cup I ordered, just as I had picked it out . Thanks.

Resposta de GearLit
Thank you!
Ordered a mug as a last minute christmas gift and am definitely pleased. My order was processed quickly and the mug is perfect. Highly recommend!

Resposta de GearLit
The first order
The first order was exactly what I ordered, very fast shipping, Pleasant experience. Second order has not yet been received. That experienced follow.

Resposta de GearLit
Love the design of my t-shirt but too small
Love the design of my t-shirt, it came out exactly like I hoped. Delivery was prompt. Unfortunately the sizing was disappointing. I normally wear a 1X but I saw other reviews say the sizing was small so I ordered the 3XL. I can barely get it on. Guess I'll make it into a pillow 😔

Resposta de GearLit
Beautiful!
I ordered a Christmas ornament and blanket. Both are so cute! The blanket is so super soft and big! My daughter loved them both!

Resposta de GearLit
Pros:Loved the idea
Pros:Loved the idea, quality, and timely delivery.
Cons: Only 1. I wish it was a little bigger for the price.

Resposta de GearLit
Absolutely loved it...
Absolutely loved it and it turned out awesome! My boyfriend loved it! Also, I paid for expedited shipping hoping it would arrive prior to Christmas and it arrived 2 days before! Very happy and will order again.

Resposta de GearLit
Every ornament that I ordered looked…
Every ornament that I ordered looked great and I loved it, and the person receiving it, loved it too!

Resposta de GearLit
I bought it as a gift for my 2 sons in…
I bought it as a gift for my 2 sons in memory of their palpal in absolutely made their day. Good quality and I would recommend anyone who's interested in going ahead and purchasing the product you will not be disappointed

Resposta de GearLit
I ordered an ornament as a Christmas…
I ordered an ornament as a Christmas present for my new boyfriend. I thought it was cool that I could get it personalized. However, I have not had any contact with the company and no response to my e-mails. I was hoping to have it in time but it hasn't even shipped. Payment was taken out of my account already. This has been a big disappointment.

Resposta de GearLit
Order never came
I have done my best to locate my package, and have come up short each time. I have emailed gearlit, I have called UPS, and I have called USPS. I have filed claims, tracked using the app recommended, and everything else. I have gotten no response from the emails sent to Gearlit. Additionally, I have no way of applying for a refund or even another order to be sent because they are not responding. Please beware before ordering. there are multiple cases on here of customers orders not arriving. Hoping to update with good news because I truly loved the product online.
UPDATE: they did reply to my email and are apparently working on locating the package. I will update if anything comes from this. I do appreciate the response.
UPDATE: Still no order or resolution. I have reached out regarding refund. Will update.
UPDATE: My order came in today. WOW amazing customer service. Their replies were sometimes slow, but always within 30 hours (and considering it’s the holidays right now, I would consider that pretty fast). Great product! Customer Service team deserves a raise for sure!

Resposta de GearLit
I ordered 2 personalized Christmas Tree…
I ordered 2 personalized Christmas Tree Ornaments and they are very cute. They are made of a thin lightweight metal and very colorful. Just like the photos.

Resposta de GearLit
The canvas is absolutely beautiful and…
The canvas is absolutely beautiful and just what I wanted. I highly recommend this company if you are looking for a beautiful customized piece of art! I am so happy with what I got and can’t wait to give it to my husband at Christmas…thank you!!

Resposta de GearLit
After some initial problems with my …
After some initial problems with my delivery never arriving, I was refunded.Thank you
Great customer service from Gearlit
Great customer service from Gearlit after receiving a a faulty Tshirt. Efficient, great communication and speedy. Will definitely use this company again.
Paula Thomson

Resposta de GearLit
This is a wonderful company
This is a wonderful company, they stand behind their products and work to satisfy their customers. Special thanks to Kate

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