Ik had een paar weken terug 2 gepersonaliseerde petten(caps) besteld. Ik wist niet hoelang het zou duren voordat ik ze binnen kreeg. Maar het was eerder binnen dan verwacht en dat kwam goed uit want e... Ver mais
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Veja o que dizem as avaliações
Facebook ad looking interesting so I tried it out with one of my action pix and was amazed at the quality and especially the turn around time. Working on 4 more with the other grands.
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My hubby received his lovely hat today, he is a Fender Fan and owns a Fender Guitar!! Thank you for such great customer service and excellent products.This is my third purchase, shoes, tote and now t... Ver mais
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I ordered fleece lined crocs with hockey on them and my granddaughter's name and they are just as I hoped!🙂 My order was timely and I was able to find a discount coupon for free shipping! I sent an... Ver mais
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Detalhes da empresa
Escrito pela empresa
Geeowl is a company that creates unique and personalized products that are fashionable, stylish, and of high quality. Our company has been in the industry for almost 10 years and has gained a reputation for its high sense of responsibility and enthusiastic customer support.
Informações de contato
1309 Coffeen AVE STE 1200, 82801, Sheridan, Estados Unidos
- care@geeowl.com
- geeowl.com
4,6
Excelente
82 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I bought a beautiful iPhone 16 pro max…
I bought a beautiful iPhone 16 pro max case. It is more detail and beautiful than the picture on the app. Takes about 3 weeks to receive but well worth the wait. Going to get more from then.
10 de outubro de 2024
Avaliação não solicitada
Resposta da Geeowl
Hi Janey,
Thank you so much for your kind words—you really made our day! 😊 Please send us an email with the subject line "Trustpilot by Janey Smego Snyder," and we’d love to send you a small gift as a token of our appreciation.
Thanks again and hope to hear from you soon
Best regards,
This place sells knock off crocs and bad business policy
This place sells knock off Crocs and has a terrible business policy. I ordered a Kids Size 3, which in EU sizing should be a 34-35, not a 27-28. Their entire sizing system is off, and it's to get you to buy a customized gift in the wrong size, and then tell you, oh sorry, our sizing is completely off from the US shoe sizes, but you should have looked at size chart and not assumed we size shoes like a company, allegedly based in the US would, but if you pay us $27 with shipping, or we can give 20% off code off price, and then not provide any codes to actually get these discounts, we will send you the right ones. Also no phone number listed on site, just an email. I wouldn't buy anything ever again from this place. Terrible custom service, and the product took forever to arrive. Also it was a cheap and flimsy product and not like normal crocs, which you can get for $40 via Crocs or Amazon.
6 de outubro de 2024
Avaliação não solicitada
Resposta da Geeowl
Dear Erin,
We sincerely apologize for the inconvenience you've experienced. We understand your frustration regarding the sizing issue. However, we want to clarify that we provide detailed size charts for all our products and advise customers to review them before making a purchase. Our size charts are designed to provide detailed measurements to help customers choose the best fit. Furthermore, kindly be noted that EU size is shown clearly on the drop down list while choosing the size chart, assisting our customers' convenience. The order was processed based on the information you provided, and we strive to ensure accuracy in our sizing.
We have reached out to you via email to assist you further and address your concerns. Thank you for your understanding.
Best regard,
Beautiful craftsmanship
Exactly what I ordered! Beautiful craftsmanship! Fast delivery! Excellent communication! I highly recommend this seller!
26 de setembro de 2024
Avaliação não solicitada
Resposta da Geeowl
Hi Rob,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the craftsmanship and had a great experience with us. It’s always a pleasure to know that our efforts are appreciated.
We look forward to serving you again, and thank you for recommending us!
Best regards,
Geeowl
Quality & Unique Products With Stellar Customer Service !!!
When I saw an ad for Geeowl, I was impressed with the original, unique designs and what appeared to be quality work. However, I'd never heard of Geeowl. I proceeded to research this company. Thru my due diligence, I did not find any complaints against Geeowl and determined Geeowl had a high rating with the BBB. That's when I decided to place an order for my youngest Son's Birthday, who is a musician. I ordered the Baseball Cap with the Piano Design and the Personal Insignia. Upon receiving confirmation that he received his gift and was pleased with it, I proceeded to place an order for my oldest Son's Birthday, who is also a musician. Upon receiving his gift, he expressed gratitude and praise regarding how unique and personal the gift was as well. And the Customer Service...Wow !!! Competent, Courteous and Professional. When checking on the status of the orders, I ALWAYS received an acknowledgement of receipt and a prompt response followed with an update. And lastly, when my discount on my second order did not process, again Customer Service to the rescue !!! Geeowl, I am Glad to have discoverd your company !!! Pah-Leeeeeeeze continue doing what you are doing via your Products and Customer Service. I wish you Continued Success !!!
23 de agosto de 2024
Avaliação não solicitada
Resposta da Geeowl
Hi Mr. Sly,
Wow, your message brought tears of joy to our eyes! We are beyond grateful for your kind words and the trust you’ve placed in us. It means the world to know that our unique designs and dedication to customer service have brought happiness to you and your family.
We’re so thrilled that both of your sons loved their personalized gifts. Moments like these remind us why we do what we do! Your words bring us the strength and motivation to create meaningful products and provide the best service possible.
Thank you for being such an amazing customer and for sharing your story with us. We wish you and your family all the best and look forward to creating more special memories together.
With love and gratitude,
The Geeowl Team 💕🎶
Geeowl responded to my email
Geeowl responded to my email quickly as I inquired as to whether or not I would receive my order in time as it was a birthday gift. My order came on time as they promised and the recipient LOVED the hat.
13 de setembro de 2024
Avaliação não solicitada
Resposta da Geeowl
Hi Sharon,
Thank you so much for your kind words! We’re thrilled to hear that your order arrived on time and that the recipient loved the cap. We all wished the best for the special date
As a token of our appreciation, we’ve sent you a small gift – please check your email for more details.
Thanks again for your support, and we look forward to serving you again in the future!
Best regards,
My Geeowl experience!
Exceptional customer service! I was informed of the progress of my order at all times. They were so understanding when I needed to change my shoe size, nothing to hard. My shoes are amazing and I’m getting compliments from my friends!!! Highly recommend, thank you Geeowl ❤️
12 de setembro de 2024
Avaliação não solicitada
Resposta da Geeowl
Thank you so much for your kind words! We’re thrilled to hear you’re pleased with your item and our customer service. We’ve sent you a small gift as a token of our appreciation – please check your email. Thanks again for your support!
Very simple and clear ordering process
Very simple and clear ordering process. Product ordered is exactly what you get!
10 de setembro de 2024
Avaliação não solicitada
Resposta da Geeowl
Thank you so much! Your kind words made our day as well. We're thrilled you're happy with your tumbler! Please check your email for a special token of our appreciation.
We look forward to serving you again and hope you find even more amazing items in our collection. Thank you for your support!
Beautiful item
Beautiful item, very pleased with it, great customer service, answered my queries promptly
7 de setembro de 2024
Avaliação não solicitada
Resposta da Geeowl
Thank you so much for your kind words! We’re thrilled to hear you’re pleased with your item and our customer service. We’ve sent you a small gift as a token of our appreciation – please check your email. Thanks again for your support!
My order was processed quickly
My order was processed quickly. Tracking number provided. Shipment was reasonably quick. Item delivered as ordered. Looked great and fit perfectly. Would definitely order from Geeowl again.
12 de agosto de 2024
Avaliação não solicitada
Resposta da Geeowl
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re pleased with the item. We’ve sent you a small gift as a token of our appreciation—please check your email. Looking forward to serving you again!
Fantastic service and tolerance!
Fantastic service and tolerante!! Incredibel!!
13 de agosto de 2024
Avaliação não solicitada
Resposta da Geeowl
Thank you for your kind words! We’re thrilled you had a fantastic experience. We’ve sent you a small gift – please check your email. If you need anything else, just let us know!
Amazing everything. Definitely recommend
Was fast was awesome. My gf cried her eyes out cuz of how they made me able to import her favourite pic of her departed puppy onto her phone case. Wasn’t expensive but she loves it. Made me look good by letting me customize it and she just loves it.
Sooooooo happy she’s happy
23 de junho de 2024
Avaliação não solicitada
Resposta da Geeowl
Hi afalzon, we’re so glad we could help you create something meaningful for your girlfriend. It’s wonderful to hear it brought her so much joy. Thank you for sharing this with us – it truly makes our day! If you need anything else or have more ideas, we’re here to help.
Amazing quality and very quick…
Amazing quality and very quick delivery. Purchased a phone cover and it is exactly as pictured!!
15 de abril de 2024
Avaliação não solicitada
Resposta da Geeowl
Hi Cindy, thank you so much for your kind words! We’re thrilled to hear that you’re happy with the quality and delivery of your phone cover. As a token of our appreciation, please contact us at contact@support.geeowl.com with your email in the subject line 'Trustpilot,' and we’ll send you a little gift. Thanks again for your support!
Personalized owl mug
I feel this company is doing very well! I ordered my product like six weeks before the event, where I am presenting it as a gift, and I was glad I did, even though it only took half the time to receive.. it’s extremely beautiful, well-made item! And the customer service was excellent, as I was eager to receive tracking information which they were very helpful in providing.. everything was definitely very easy to handle and the staff was great!!
11 de março de 2024
Avaliação não solicitada
Resposta da Geeowl
HI Terri, thank you so much for your fantastic feedback! It’s wonderful to know that everything went smoothly for you. We appreciate your kind words and look forward to serving you again in the future. Have a great time!
Highly recommend
I’m in the uk and placed my first order, I’m so impressed with the quality and details of the crocs, there amazing, delivery was quicker than I expected. I will definitely be ordering again as there are loads of amazing things.
9 de fevereiro de 2024
Avaliação não solicitada
Resposta da Geeowl
Hi Debbie, we’re so glad to hear that you’re impressed with the quality and details of the Crocs! It’s great to know the delivery exceeded your expectations. 😊 We look forward to serving you again and hope you find even more amazing items in our collection. Thank you for your support!
Can’t fault the customer service or the…
Can’t fault the customer service or the product I bought, I had a slight problem but I emailed them and a replacement part turned up very quick. I don’t write reviews unless they are true. Awesome service 👍👍👍👍👍👍
4 de março de 2024
Avaliação não solicitada
Resposta da Geeowl
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our product and customer service. 😊 If you ever need anything else or have more feedback to share, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Happy with my cell phone cover
I ordered a cell phone cover which I added my dogs picture and their name. When people notice my phone they ask where I bought my phone cover. I am always happy to tell them that I bought it from Geeowl.com!
3 de janeiro de 2024
Avaliação não solicitada
Resposta da Geeowl
We’re so glad to hear that you’re getting compliments on your phone cover! It’s wonderful to know that people are asking about it. 😊 As a thank you for sharing your positive experience, please reach out to us at contact@support.geeowl.com with the subject line 'Trustpilot' so we can send you a little gift. We appreciate your support!
Don't buy anything
Scam, don't be fooled. Ordered a dog mailbox cover and tried to track order number and guess what my order number wasn't found. Filed a complaint with Paypal to try to get my money back. So far the seller hasn't responded....shocker.
20 de fevereiro de 2024
Avaliação não solicitada
Resposta da Geeowl
Dear Barbara,
We sincerely apologize for any inconvenience you may have experienced with your recent order.
We've attempted to contact you via email, but it appears we haven't received a response. Could you please take a moment to check your email, including your spam folder, for any messages from us regarding the status of your order?
We're here to assist you in any way we can. If you have any questions or concerns, please don't hesitate to reach out to us.
We appreciate your prompt attention to this matter and hope to hear from you soon.
Best regards,
Geeowl
Shoes are great and delivery was good
17 de fevereiro de 2024
Avaliação não solicitada
Excellent customer service.
Beautiful products at very good prices.
12 de fevereiro de 2024
Avaliação não solicitada
I purchased for my grandson the custom…
I purchased for my grandson the custom insulated Crocks with his name, number and hockey theme. He absolutely loved them and was so surprised to see them made just for him. The quality and customer service I received was excellent. I highly recommend this company and will purchase from them again.
16 de fevereiro de 2024
Avaliação não solicitada
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