Gem Shopping Network Avaliações 260

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Just got my diamond and ruby ring, Stellar Creations by Sunny. Absolutely love it! Invisibly set rubies and flawless diamonds. They did a nice job with packaging. Came in a cute ring box with a lit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Customer Service Personnel very courteous knowledgeable and helpful. Love watching Chomia and Dan. One thing though, last weekend phones jammed, I wanted to purchase online while Chomia and Dan were... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Have purchased things through Gem Shopping for several years. Have generally been pleased. Recently had to return something and instead of contacting customer service, my call first went to a sales... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently purchased the 18K, YG, magnetic necklace, that comes from Japan, what an absolutely beautiful piece! It's so versatile! It sparkles like nothing else! I hope there'll be more opportunities... Ver mais

Detalhes da empresa

  1. Joalheria
  2. Seguradora de Jóias e Relógios

Escrito pela empresa

You are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

260 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

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Avaliado com 4 de um total de 5 estrelas

Just got my diamond and ruby ring

Just got my diamond and ruby ring, Stellar Creations by Sunny. Absolutely love it! Invisibly set rubies and flawless diamonds. They did a nice job with packaging. Came in a cute ring box with a little light in it to showcase the ring. Kudos to your packaging department! My only complaint is that even though it was post office express, it took 6 days to get here and was stuck in Georgia post office for 5 days with no movement

20 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Called and got an Incorrect price for an item

Called and got a price for an item. I said I will buy it. Suddenly I got another person on the line that gave me a price 6 times more!
When they have "Call in Off-air Price" without giving u any suggested price is a scam! The person on the phone can change it to whatever they want!

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

CHANGE IN CUSTOMER SERVICE

Have purchased things through Gem Shopping for several years. Have generally been pleased. Recently had to return something and instead of contacting customer service, my call first went to a sales rep. Not sure why! Seems like a waste of everyone’s time - - particularly when they are having a busy show and all lines are busy. Customer Service is only reachable weekdays and should have a dedicated phone line like they used to!

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Good quality but limited customer service

For the most part, pretty good but they will cancel your order without telling you. And even though you can contact them 24 hours to purchase something, their customer service is limited to Eastern standard time from 9 to 5 Monday through Friday, which is ridiculous when they are selling merchandise that can exceed over $100,000

20 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just wanted to let Gem shopping know…

Just wanted to let Gem shopping know that I do have my favorites on vendors, but I do watch you a lot. Yes I do return some jewelry but I’m so pleased with the items that I have over the years shopping with you. Kingsley team is great! and Stellar Creations and Mike with his specials and Native American jewelry. I love David and his pearls! Benko and his gems!

26 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If there was less than 1 star would…

If there was less than 1 star I would give it less. However JC, service rep is more than you could ask for.Tia (sp)is beyond disposable and should be replaced by an educated,smart business wise person. I have no doubt that the founder Frank would be more than disgusted with the person she has become.

21 de julho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I wish Kurt would not repeat things…

I wish Kurt would not repeat things over and over and over. It is so annoying. Please someone tell him he doesn’t need to say something over and over. Hard to watch! Love gem shopping networks jewelry but do not enjoy him and the way he presents things. We heard it the first four times, don’t need to repeat it many more times!!!!!

6 de abril de 2025
Avaliação não solicitada
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Hi Cindy. Thank you for your feedback. We appreciate your support and will share your comments with our team. Thank you for watching.

Avaliado com 1 de um total de 5 estrelas

Avi said that the item I bought, he would buy back

Avi said that the item I bought, he would buy back because he liked it so much. He also said it would be valued at 40,000 today. It was an Alexandre Reza piece. I called Kingsley and GSN and couldn't get any help from either. You are on your own. These people are somewhat charming, highly disingenuous. Could not be more disappointed in them. Never ever again.

25 de fevereiro de 2025
Avaliação não solicitada
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Hello Noelle,

Thank you for taking the time to share your feedback. I am truly sorry to hear about your recent experience and the disappointment it has caused. We strive to provide excellent service and transparent communication.

Per our conversation yesterday, I hope we can connect soon to address your concerns directly. Your Alexandre Reza piece certainly needs further discussion. Please contact me directly at Gem Shopping Network Customer Service at 1-888-391-9048 and ask for Trish. I will personally handle your query.

We value your trust and are committed to making this right.

Avaliado com 2 de um total de 5 estrelas

I just want to know why Kurt feels the…

I just want to know why Kurt feels the need to talk so much. He could probably show more pieces if he didn't have an indesdant need to talk. I have to change the channel when he's on. I want to see jewelry not listen to him. And if you mute he still takes generous on air time yapping in camera

5 de janeiro de 2025
Avaliação não solicitada
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for sharing your feedback with us, Rebecca. We understand that different hosts have different styles. We appreciate your desire to see more of our beautiful jewelry pieces, and we will certainly pass your comments along to our production team to consider how we can better balance our presentations. We value your viewership and hope to meet your expectations in future shows."

Avaliado com 3 de um total de 5 estrelas

Diamond ring

Purchased the flawless diamond ring from stellar creations. Advertised size 7. Confirmation email says 8.5. needed it for Christmas which did happen and they agreed to have me send it back on their dime and resize it. It is now the 29th and I have called four times and they've acknowledged that management made this decision and it will be taken care of. Still no FedEx shipping label in my email. I also sent two emails with my address phone number etc and order number. So far nothing in my email and of course my email works when they send me the receipt after purchase. Also, I am well aware to check junk email. Very disappointed and following through and I made a 5-minute purchase of an expensive item. I also purchased four or five times of them and on the one thing I had to return it was also a disaster. They should have respect for their good customers. Eventually did the right thing and said they sent an email 3 days ago but it was nowhere to be found. I guess I had to pursue it more than I was happy about. I now have my FedEx return slip and they will be sizing the ring and sending it back which was a nice gesture on their part. A good recovery after a bad start

20 de dezembro de 2024
Avaliação não solicitada
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for sharing your experience, and we sincerely apologize for the delays and frustrations you’ve encountered. We understand the importance of timely service, especially for special occasions, and it’s clear we’ve fallen short. Please reach out to us directly at [1-888-391-9048 ] or [customerservice@gemshopping.com], and we will ensure your issue is resolved promptly. We value your loyalty and are committed to making this right.

Avaliado com 2 de um total de 5 estrelas

While recovering from surgery I got…

While recovering from surgery I got hooked on Gem Shopping Network. I bit the bullet and bought a Effy butterfly ring. What a mistake. WAY OVER PRICED. Once I received it, I realized what a joke it was. Small, cheap feeling, and not stamped Effy. The diamonds get snagged in clothes, the ring not smooth. I researched Effy butterfly rings and found better, nicer ones, for the same price or less. Never again.

20 de novembro de 2024
Avaliação não solicitada
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for taking the time to share your experience with us. We’re sorry that the Effy Butterfly Ring did not meet your expectations. At Gem Shopping Network, we strive to provide our customers with high-quality pieces and accurate descriptions, so we are disappointed to learn about your dissatisfaction.

We would love to speak with you concerning your order and assist you with finding a replacement item.

Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.

Avaliado com 5 de um total de 5 estrelas

To customers that are spoiled from Gemshopping

Please please understand: I mean no disrespect towards anyone or any jeweler To Gemshopping: YOU SPOIL US!!! You have too many customers that you have spoiled too much!!! I feel some of these Gemshopping customers need to actually go to the other high end jeweler stores and see how much they will pay for a half Ct diamond bracelet vs Gemshopping with a 10 Ct diamond bracelet!!! And also fyi!!!! GEMSHOPPING HAS THE BEST COMPANIES!!!!! I am apologizing for some of these SPOILED CUSTOMERS THAT FEEL THEY NEED AN EVEN BETTER DEAL THEN WHAT YOU ALREADY GIVE THEM!!!! Are you kidding me!!!! Gemshopping not only has THE BEST COMPANIES: BUT THE BEST DIAMONDS, DEALS,AND ITS ALL REAL!!!!! No BS OF BLAB CREATED YES I SAID BLAB ON PURPOSE OR TITANIUM OR MOISANNITE (however spelt I don’t care) BUT I MEAN IT MAKES ME ANGRY THAT SOME OF THESE PEOPLE EXPECT BETTER THAN WHAT GEMSHOPPING OFFERS!!! I think those people should be band for one month from Gem and buy from all the other jewelry stores and let’s see the deals they get from those LET ME KNOW IF ITS LAB CREATED OR TITANIUM BS OR MOISANITTE WHATEVER THE HOSTS, THE JEWELER COMPANIES ALL DO AND GIVE THE VERY BEST!!!!! I feel if that’s not good enough: BAN THAT PERSON ONE MONTH AND SEE HOW WELL IT GOES FOR THEM!!! I blame Gemshopping, their hosts, and the awesome jewelry companies that sacrifice and give everyone the best deals possible as well as teaching us and enetertsining us 24/hrs a day!!!! Yes I blame Gemshopping and I LOVE YOU FOR IT I apologize for anyone that wants FLAWLESS DIAMONDS FOR A DOLLAR!!!! You do not deserve that Again I mean no disrespect to other jewelers as everyone is trying to make a living but that’s my point: everyone that works at Gemshopping GOES OVER AND BEYOND AND yet some people think they deserve more!!!! Yuk Thank you Gemshopping for giving us such a variety, as well as teaching us, and entertaining us 24/hrs a day!!!!! At least I can say I have never had to worry if what I purchased is real or not LIKE SOME OTHER JEWLER SHOWS I PURCHASED FROM AND FOUND OUT NOT ALL REAL!!!!! At least I can trust you THE QUALITY IS AWESOME AS WELL

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you so much for your feedback, Joy! We truly appreciate your appreciation for the value and quality we strive to provide at Gem Shopping. It's customers like you who make our efforts so rewarding.

We are committed to offering the best deals and highest quality products to all our valued customers, and we're thrilled that you recognize and celebrate this commitment. Thank you for being a part of our community and trusting us with your jewelry needs.

Avaliado com 5 de um total de 5 estrelas

Easy to order online and great prices!

Easy to order online and great prices!

16 de novembro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for your review, Susan! We're thrilled you found our online ordering process easy and enjoyed our great prices. We look forward to serving you again soon! 💎

Avaliado com 5 de um total de 5 estrelas

Pleasantly Surprised

I am a brand new shopper on the Gem Shopping Network. I was a little apprehensive to shop from TV but I have to say my experience with this company has been Wonderful. I received my item exactly when I was notified it would be delivered by FedEx. Also, I was kept up-to-date with every step of my delivery. The prices of the jewelry is so much better than retail and the quality is Outstanding! I am thoroughly satisfied with my experience with this company and will continue to shop at Gem Shopping Network in the future.

17 de novembro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for your wonderful review, Gwendolyn! We’re thrilled your first experience with Gem Shopping Network was so positive. We strive to provide quality jewelry, great prices, and smooth delivery. We can’t wait to help you find more treasures in the future! 💎✨

Avaliado com 5 de um total de 5 estrelas

assistance was needed

there was a bit if a delay in shipping one order & customer service promptly took care uf the matter, other calls regarding ordering on line also were explained clearly.

22 de outubro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for your understanding and patience, Barbara! We’re glad our customer service team could resolve the shipping delay and provide the support you need. We appreciate you choosing to shop with us and are always here to help make your experience smooth and enjoyable!

Avaliado com 5 de um total de 5 estrelas

SO beautiful and quiet elegants for…

SO beautiful and quiet elegants for every day wear🥰

20 de outubro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you so much for your wonderful review, Marianne! We’re thrilled to hear that you’re enjoying our network and the beautiful jewelry pieces you’ve chosen. Our goal is to provide jewelry that adds a touch of elegance to your everyday style. We hope your pieces continue to bring you joy each day!

Thank you for shopping with GemShopping Network!

Avaliado com 5 de um total de 5 estrelas

Gem Beauty

Beautiful Rings, did not disappoint!

14 de outubro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for your kind words, Christy! We're so glad to hear the rings met your expectations. Enjoy wearing them, and we hope they bring a little extra sparkle to your day!

Avaliado com 5 de um total de 5 estrelas

purchase of nice ring for my wife

nice selection of jewlery at seemingly good prices

15 de outubro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you for your kind review, Christopher! We're thrilled you found the perfect ring for your wife and enjoyed our selection. We strive to offer beautiful jewelry at great prices, and we're glad that is reflected in your experience. If you ever need assistance with future purchases, please reach out. Thanks again for choosing us!

Avaliado com 5 de um total de 5 estrelas

The best Gems

Love you guys jewelry, far better quality than other stations.

30 de setembro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

Thank you so much for your kind words! We're thrilled to hear that you love our jewelry and appreciate the quality we offer. Your support means the world to us, and we look forward to continuing to bring you exceptional pieces. Thanks for being a valued customer!

Avaliado com 1 de um total de 5 estrelas

I still have not received my earrings

I still have not received my earrings. Please send them and stop asking me to review until I can see them.

26 de setembro de 2024
logotipo da Gem Shopping Network

Resposta de Gem Shopping Network

We apologize for the delay in receiving your earrings and understand your frustration. We’re happy to hear that your earrings arrived on October 10. We look forward to connecting with you to listen to your purchase experience and product review feedback. Thank you for shopping with us, and we apologize for any inconvenience this may have caused.






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