We recently have been visiting the Geneve 1989 boutique during our stay in Gran Canaria and were impressed by the kindness and professionalism of the team. The genuine feedback and help on selecting t... Ver mais
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Veja o que dizem as avaliações
Ich war zunächst recht skeptisch eine relativ hochpreisige Uhr via Internet zu bestellen. Aber hier war ich gut aufgehoben, mehrsprachiges Personal und immer eine sofortige Antwort auf meine Frage... Ver mais
A empresa respondeu
Immaculate service. Perfect communication. All the promises (re. time of delivery, etc.) kept. A real joy. I highly recommend. And do not look for alternatives as far as buying “Relojes y Joyas de Luj... Ver mais
Ich bin im Internet über die Angebote von Geneve Company aufmerksam geworden. Die Kontaktaufnahme über den Chat war sehr einfach und freundlich. Etwas umständlich war die Erstellung eines Kundenkontos... Ver mais
A empresa respondeu
Detalhes da empresa
- Relojoaria
- também em
- Joalheria
Escrito pela empresa
We are the Official Retailer of fine watchmaking and jewelry brands in Gran Canaria, Canary Islands. Hard determination and effort have lead to warm relations with the top Swiss watch firms, helping us to create a community of loyal clients and friends, as well as prioritising their feedback. Launched in 1989, our main mission is to offer a personalised and memorable experience by providing all the comforts and guidance to choose your ideal timepiece. Our team of watches and jewellery experts has grown together with Geneve Company throughout these 35 years, making them the company´s most important resource. You can visit our site, www.genevecompany.com, to view our product list and contact with our Team Experts for any further assistance.
Informações de contato
Boulevard Faro Shopping Center, 35100, Canary Islands, Espanha
- 673896034
- clientcare@genevecompany.com
- genevecompany.com
4,9
Excelente
464 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good.I’m happy finally to have my…
Very good.I’m happy finally to have my watch.Everything was very quick.
15 de junho de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mrs. Babich. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience and that we made you smile. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Excellent store and excellent service
Excellent online store, with very good prices and quality assured. Personalized attention and very professional. In addition to the variety of watches, the payment methods are very safe and varied. I am very happy with my purchase and the home delivery service.
13 de junho de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mr. Montana. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience and that we made you smile. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Perfekt
Ich war zunächst recht skeptisch eine relativ hochpreisige Uhr via Internet zu bestellen.
Aber hier war ich gut aufgehoben, mehrsprachiges Personal und immer eine sofortige Antwort auf meine Fragen.
Schnelle und sichere Lieferung nebst Verfolgung.
Dienstags bestellt und am Donnerstag schon die Uhr am Arm.
Aus meiner Sicht einfach perfekt.
8 de junho de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Vielen Dank für Ihre freundlichen Worte, Herr Wevelsiep. Wir wissen es sehr zu schätzen, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns, dass Sie mit Ihrer Kauferfahrung zufrieden sind. Wir schätzen uns glücklich für Kunden wie Sie. Wir freuen uns darauf, in Zukunft wieder mit Ihnen zusammen arbeiten!
Mit freundlichen Grüßen,
Team Geneve
Great service from Geneve with my new…
Great service from Geneve with my new Longines. Great product, at a great price, and rapid delivery across Europe - nice personal thank you message in the parcel too which made me smile. Highly recommended.
24 de maio de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mr. Dunne. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience and that we made you smile. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Resposta da Geneve - Relojes y Joyas de Lujo
Thanks for the positive review, Mr. Galvan! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Warmest Regards,
Geneve Team
Great service.
26 de abril de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mr. Birch,
We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Einfach nur fabelhaft
25 de abril de 2022
Avaliação não solicitada
Resposta da Geneve - Relojes y Joyas de Lujo
Vielen Dank für Ihre freundlichen Worte, Herr Preysler. Wir wissen es sehr zu schätzen, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns, dass Sie mit Ihrer Kauferfahrung zufrieden sind. Wir schätzen uns glücklich für Kunden wie Sie. Wir freuen uns darauf, in Zukunft wieder mit Ihnen zusammen arbeiten!
Mit freundlichen Grüßen,
Team Geneve
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mrs. Coneely. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Ich war erst skeptisch
Ich war erst skeptisch, aber es hat alles wunderbar geklappt. Bestellung, Lieferung und Bezahlung. Danke!
11 de abril de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Vielen Dank für Ihre freundlichen Worte, Herr Dröge. Wir wissen es sehr zu schätzen, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns, dass Sie mit Ihrer Kauferfahrung zufrieden sind. Wir schätzen uns glücklich für Kunden wie Sie. Wir freuen uns darauf, in Zukunft wieder mit Ihnen zusammen arbeiten!
Mit freundlichen Grüßen,
Team Geneve
He comprado 2 productos un anillo y un…
He comprado 2 productos un anillo y un reloj y todo la verdad respecto al trato muy bien todo perfecto el único pero, es que no me pareció bien es que en el reloj tuve que pagar yo los gastos de aduanas cosa que si lo se lo compraba en la península ya que me costos lo mismo que en península pero tuve que pagar 239e de tasas aduanas por lo tanto no merece comprar en esta tiendo cuando lo mismo lo tengo en la península.
4 de abril de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Muchas gracias por su amable valoracion Sr. Santos Prieto. Trabajamos duro para cumplir con expectativas como las suyas, y nos alegra saber que lo hemos logrado. Le pedimos disculpas por lo ocurrido con los gastos de aduanas, que fue algo ajeno a nosotros y de lo que ya estamos trabajando para corregir. Esperemos poder volver a atenderle pronto.
Un cordial saludo,
Equipo Geneve
Bought a breitling watch which stopped…
Bought a breitling watch which stopped working within 24 hrs.sent to breitling beginning of January and still not repaired.appalling customer service from geneve and breitling. Promised it would get sorted in a couple of weeks but no communication.not fit for purpose and want full refund.still waiting and now queried with credit card company.going legal
3 de abril de 2022
Avaliação não solicitada
Resposta da Geneve - Relojes y Joyas de Lujo
Dear Mr and Mrs. Mason, thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance until it was solved and we truly apologize for that.
Please feel free to reach us out on clientcare@genevecompany.com with any further comments, concerns or suggestions you wish to share.
Warmest Regards,
Geneve Team
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mrs, Gridneva. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
👌🏻
Good communication and tracking of the delivery. The watch is exactly what we ordered
26 de março de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mrs. de Baar. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Fabulous service
Fabulous service and very fast, such excellent customer experience
16 de março de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mr. Guesdon. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
No esta nada mal pero podria estar mejor
12 de fevereiro de 2022
Avaliação não solicitada
Resposta da Geneve - Relojes y Joyas de Lujo
Lamentamos que su experiencia en Geneve no haya coincidido con sus expectativas. Nos encantaría saber por qué, para que podamos ofrecer una mejor experiencia la próxima vez.
Un cordial saludo,
Equipo Geneve
Tiene muy buenas joyas
4 de fevereiro de 2022
Avaliação não solicitada
Resposta da Geneve - Relojes y Joyas de Lujo
Muchas gracias por su amable valoracion Sr. Maidana. Trabajamos duro para cumplir con expectativas como las suyas, y nos alegra saber que lo hemos logrado. Esperemos poder volver a atenderle pronto.
Un cordial saludo,
Equipo Geneve
Geneve had a watch in stock that I…
Geneve had a watch in stock that I desperately wanted for my wife for her birthday. Being in the UK I was worried about spending the money over seas and receiving the product. The worry was over nothing, The communication I received was top notch, I received the watch in a matter of days in great condition.
Well recommended.
18 de janeiro de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mr. Drewery. We really appreciate you taking the time out to share your experience with us. We are happy that you are satisfied with your purchase experience. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Bought a Longines
Bought a Longines - hydroconquest 41mm. 100% authentic and the cheapest price I have found if you are shopping in Europe. The item was splendid. The packaging was remarkably excellent. Very speedy dispatch. Seller is good and outstanding. Highly recommend this seller. Thank You Geneve Company!!!
10 de janeiro de 2022
Resposta da Geneve - Relojes y Joyas de Lujo
Thank you so much for your kind words, Mr. Bodnarcuks. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind Regards,
Geneve Team
Perfect service!
14 de dezembro de 2021
Resposta da Geneve - Relojes y Joyas de Lujo
Thanks for the positive review, Mrs. Barbara! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Warmest Regards,
Geneve Team
To be In Stock or not In Stock
Sold me a watch, advertised as in stock, that they didn't have in stock. Friendly people from customer care contacted me to explain and promised to send me my watch asap. Received the package within two weeks including a gift for the incovenience. Nice people. Good service after a disappointing start.
9 de dezembro de 2021
Resposta da Geneve - Relojes y Joyas de Lujo
Thanks for the positive review, Mr. Bewanders! We work hard to meet expectations like yours, and we’re happy that we were able to turn something disappointing in to something good. We are looking forward to be to your help in the future.
Warmest Regards,
Geneve Team
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