Excellent service. Slightly longer delay than the pre order date. When contacted customer service were quick and efficient in getting back to me with an update. Received sunglasses and really happy wi... Ver mais
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Veja o que dizem as avaliações
I am wary of buying online but the reviews of Genuine Style were so good that I took the risk. I found their service to be as superb as the reviews had said. Kind people to talk to on the phone, my... Ver mais
Excellent service from a UK based company. Called Genuine Style to ask a few questions regarding Smith ski helmets and goggles, lady on the phone was extremely helpful. Placed my order online and arri... Ver mais
I had a delayed order with Genuine Style, but what really stood out was not the issue itself, it was how it was handled. Delays can happen, especially when suppliers are involved. What matter... Ver mais
Detalhes da empresa
- Loja de óculos de sol
- Loja de Roupas de Praia
- Loja de Roupas
- Loja de Acessórios de Moda
- Distribuidora de óculos
- Loja de equipamentos e roupas para atividades ao ar livre
Sobre Genuine Style
Escrito pela empresa
Genuine Style has over a decade of experience in the sunglasses industry and has worked hard to ensure we get the most premium shades for our customers.
We made it our mission to create a place where fashion-lovers could find authentic, luxury designer sunglasses under one roof.
The company has grown in popularity both nationally and globally, resulting in us expanding our our team, offering international shipping, and increasing our offering to include hundreds of high-end designer sunglasses.
We understand our customers and want to make it as easy as possible to match them to their perfect pair of sunglasses. To help with this, we have added a useful try-on feature to our website, offer fast and free delivery next day for UK orders before 2pm, and provide quick and secure payments.
Informações de contato
384 Linthorpe Road, TS5 6HA, Middlesbrough, Reino Unido
- customerservice@genuinestyle.com
- genuinestyle.com
4,8
Excelente
729 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Genuine Style
Thank you for recommending genuinstyle.com, Mrs Taylor, we appreciate it. We are glad that your new sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.
10/10 Product and Customer Service
Perfect mens raybans, well packaged and the customer service was 10/10.I was kept updated on my order the whole time and the staff were extremely helpful and friendly . And at an excellent price too. Very impressed, will use again in the future.
21 de junho de 2025
I’m afraid I am not convinced my Ralph…
I’m afraid I am not convinced my Ralph loren glasses are genuine, as my friend & I have always bought Ralph loren sunglasses & found them to be of good quality in feel & weight, your glasses are very light flimsy & do not have quality feel, therefor I am very disappointed to have paid this much money for fake glasses.
25 de junho de 2025
Resposta da Genuine Style
Good evening Deborah,
I am sorry to hear that you are unhappy with your Ralph Lauren sunglasses, delivered to you a week ago.
I did reply personally and quickly to your email, to ask if there was a specific issue, and if so, to offer to assist under the 2-year warranty that you receive by buying an authentic product from an official stockist - which we are for Ralph Lauren and dozens of other brands.
I am unsure as to why you haven't responded to this offer? I can only assume maybe that you have broken your glasses? If you do have a genuine issue, please do reach out as we are happy to help!
Richard (Manager)
Genuine Style
Great service and quick support
Had an issue with my order, but the seller was very helpful and solved everything quickly. Excellent communication and fast delivery. Thank you!
1 de julho de 2025
My second purchase of O`Neill…
My second purchase of O`Neill sunglasses. I bought a pair last month and just purchased another pair as a gift for my son. Once again , excellent prompt service and delivery within a timed slot. As with my previous pair, my son was delighted with his. Excellent range of products from Genuine Style and good value.
All round excellent service and quality.
24 de junho de 2025
Really good service
Really good service, placed the order then a lovely lady rang me back just to check that the Oakley’s I had ordered were the correct pair! Very considerate of her to check! Many thanks.
25 de junho de 2025
Resposta da Genuine Style
Thanks for reviewing Genuine Style, Geoff. We pride ourselves on fast service, we also try and price as fairly as possible, and we are glad to hear that we provided a good experience for you. We hope to see you again another time.
Really nice sunglasses
Really nice sunglasses, the delivery was quick, really pleased overall, would buy again from this company
23 de junho de 2025
Great service quick delivery and good…
Great service quick delivery and good product
22 de junho de 2025
Resposta da Genuine Style
Thanks for choosing Genuine Style, Elliott, and for taking the time to leave us a review. We are glad to hear that your order arrived quickly, and especially happy to hear that you are pleased with your new sunglasses. We hope you will consider us again another time, thank you.
Top quality sunglasses at fantastic price
Third pair of Serengeti glasses I've purchased and my first pair from genuine style. Really pleased with the quality and finish of this brand as I new I would be. Super fast delivery, fantastic price and free delivery. What else could I want. Will purchase from this company again.
21 de junho de 2025
Resposta da Genuine Style
Thanks for leaving a review for Genuine Style, Lindsay. We appreciate you choosing us and are glad to hear that these arrived quickly for you, and that you are happy with your new glasses. We hope to see you again another time.
I had a great experience
There was a delay by the company who delivered the sunglasses, GenuineStyle were amazing, keeping me informed throughout- even replying late on a Sunday. Love the Oakleys too.
18 de junho de 2025
Great service- Highly recommend
Great service and a great set of glasses. I had an issue with price but this was quickly sorted and price matched. Jenny, was great throughout and responded really quickly. First class service.
18 de junho de 2025
Perfect Service
I contacted the company by phone to get advice on the most suitable pair of glasses. The agent I spoke to was most helpful and assured me that a free return was available if the product did not suit. Delivery happened within 24 hours and I was delighted with the glasses.
10 de junho de 2025
Resposta da Genuine Style
Thanks for reviewing genuinestyle,com, Alexander, we appreciate it. Our team are available to help with any queries or advice needed. We offer free returns as standard, but are glad that these were suitable for you and arrived quickly. Thank you for choosing to shop with us, we hope that you will consider us again in the future.
Great service, price and speed
Great price, very impressive delivery speed. Product arrived as ordered. Best service I've used.
17 de junho de 2025
Resposta da Genuine Style
Thanks for reviewing Genuine Style, Julia. We pride ourselves on high levels of service and fast delivery, and we are glad to hear that we provided a good experience for you. We hope to see you again another time.
I was blown away
I was blown away. Nearly bought a pair in a high street chain, so glad I didn’t! Received an amazing pair of perfect Tom Ford’s within a couple of days
20 de junho de 2025
Avaliação não solicitada
Resposta da Genuine Style
Thanks for your kind review of Genuine Style, Ian, we appreciate it. We are proud to be an authorised stockist for Tom Ford. We try and deliver items as quickly as possible and to provide a great experience at a better price than the High Street, and we are glad to hear this was the case for you. We hope to see you again another time, thank you.
Bolle Cerber tortoishell sunglassesI nntly as I…
I needed new sunglasses urgently as I lost mine. Glasses chosen and delivered next day, perfect. I love my new Bolle Cerber.
10 de junho de 2025
Resposta da Genuine Style
Thank you for recommending Genuine Style Campbell, we appreciate it. Sorry to hear about your lost pair, but we are glad that your new Bolle sunglasses arrived quickly for you and that you are happy with them. We appreciate you choosing us and hope to see you again, thanks.
Resposta da Genuine Style
Thank you for recommending genuinstyle.com, Mathew, we appreciate it. We are glad that your new Bolle sunglasses arrived quickly and that you are happy with them. We appreciate you choosing us and look forward to seeing you again, thanks.
Thay are not very good look cheap and…
Thay are not very good look cheap and made of plastic. Would definitely not buy them again
7 de junho de 2025
Resposta da Genuine Style
Good afternoon, Mr Walne.
This seems to be a review of the Oakley sunglasses that you purchased rather than for our service as such, but we are sorry to hear this and would be happy to assist.
Oakley sunglasses are manufactured in 'O-Matter', Oakley's proprietary thermoplastic material. O-Matter is known for being lightweight, strong, and flexible.
We do offer free 30 day returns and are responsive via email and telephone when given the opportunity to assist.
Kind regards,
Genuine Style
Great price
Great price - cheaper than anywhere else for the pair of sunglasses that I wanted
29 de maio de 2025
Resposta da Genuine Style
Thanks for reviewing Genuine Style, Gina. We try and price as fairly as possible, and we are glad to hear that we provided a good experience for you. We hope to see you again another time.
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