Very Disappointing Experience – Not Worth the InterContinental Name
This is by far the worst InterContinental hotel I have ever stayed at. The level of service was extremely disappointing and fell well below the standards I expect from the InterContinental brand.
The staff were unprofessional, unwelcoming, and showed little interest in assisting guests. As an IHG One Rewards Diamond Elite member, I expected my loyalty to be acknowledged and valued, but it was completely overlooked.
To make matters worse, the sink in my room was faulty and required maintenance during my stay. Instead of resolving the issue promptly and minimizing the inconvenience, it disrupted my stay and wasted valuable time that I had planned to spend resting.
In my opinion, this property feels more like a 4-star hotel than a true luxury InterContinental. The overall experience did not justify the premium price, especially when compared to neighboring hotels that provide significantly better service and value.
Unfortunately, I cannot recommend this hotel. Based on my experience, I would not choose to stay here again.








