George Browns Avaliações 

224
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lived nearby for years but have never been into George Browns Chesham before. Went in for a mower earlier in the week, which wasn’t in stock, so was ordered and arrived 2 days later. The machine was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exactly what you want from a local business. We needed a few different bits of equipment to maintain the greenery around our industrial units and the George Browns Team were extremely helpful in answe... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Misleading on line advert describes it as stihl GTA mini system but when you are sent to via link to Browns website it changes in small writing to shell only. There phone system only has a message s... Ver mais

Detalhes da empresa

  1. Atacadista de Produtos Agrícolas
  2. Serviço Agropecuário
  3. Barragem
  4. Serviços de Manutenção de Terrenos
  5. Serviço de conserto de cortadores de grama
  6. Locadora de plantas e maquinário

Escrito pela empresa

Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

224 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(224)

69 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Friendly and just great all round service

I was looking for an item of stihl kit that was out of stock everywhere,these guys had it and I was using it 2 days later.

Great service!!

5 de fevereiro de 2026
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Resposta da George Browns

Thank you for your kind words. We are glad we could help :) Enjoy your new product!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Deal with lots of the team from sales,service and parts departments.
Excellent customer service every time, would not fault them in anyway, parts get delivered quickly and help and advice is always just a call away.

5 de fevereiro de 2026
Avaliação não solicitada
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Resposta da George Browns

Thank you for your kind words! :)

Avaliado com 5 de um total de 5 estrelas

Great service.

On time, well packed, all good. Very pleased with AL-KO mower. Thanks.

23 de janeiro de 2026
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Resposta da George Browns

Thank you for your kind words. Enjoy your new mower (lets hope the weather improves soon) :)

Avaliado com 4 de um total de 5 estrelas

Delivery delayed by Fed Ex and floods.

Delivery delayed by Fed Ex and floods.
Packaging not sufficiently taped on bottom. Items could have fallen out.
Product excellent and well priced

22 de janeiro de 2026
logotipo da George Browns

Resposta da George Browns

Thank you for your review. We are sorry for the delay, the recent floods have caused a few issues amongst several courier providers.

We are glad you are happy with your product.

Avaliado com 5 de um total de 5 estrelas

Excellant service

Excellant service - from ordering to delivery jst 24 hrs

13 de janeiro de 2026
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Resposta da George Browns

Thank you for your kind words! We hope you enjoy your new product :)

Avaliado com 5 de um total de 5 estrelas

All good thanks.

Good price, excellent comms and ultra fast delivery. First time I have bought from this organisation and would happily buy again.

3 de novembro de 2025
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Resposta da George Browns

Thank you for your kind words. We hope you enjoy your new product :)

Avaliado com 5 de um total de 5 estrelas

Excellent online support team

Prompt delivery, although the strimmer arrived poorly packed and missing a harness.
However…the help from the support team was truly superb - prompt, helpful and going a step beyond to rectify the issue as quickly as was feasible. They earned the five stars - packing and dispatch would have been three!

29 de outubro de 2025
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Resposta da George Browns

Thank you for your kind words. We are glad we were able to help and support where needed.

Avaliado com 5 de um total de 5 estrelas

Quick efficient service

Quick efficient service. Always polite and have my order ready and waiting for me every time. Brilliant service!!👍

13 de outubro de 2025
logotipo da George Browns

Resposta da George Browns

Thank you for your kind words, we hope you enjoy your new product :)

Avaliado com 5 de um total de 5 estrelas

Great service and price

Great service and price. Arrived in plenty of time and was in perfect condition

13 de outubro de 2025
logotipo da George Browns

Resposta da George Browns

Thank you for the kind words. We hope you enjoy your new product :)

Avaliado com 5 de um total de 5 estrelas

Lost in space

As of today 18 October, I still do not have the item I ordered on 8 October. DPD say they 'missed me' on 9 October. Yet I was at home, the door bell works, and no card left by delivery agent. Package was described as lost, and later showed as 'held at *** depot. Every day since then DPD tracking says "we will deliver to local pick-up point, and you can collect using pass which will appear here". The pass never appears. On 14 October, tracking showed the package as being returned to George Browns, However, tracking now shows the package simultaneously in three states "Being returned to George Browns; being delivered to local pick-up point; held at *** depot."
Unfortunately, for unknown reasons 4 update messages to George Browns, via the website contact form, were not picked up, which prompted initial review.
Thankfully, my initial review brought me in contact with support at georgebrowns, and since then Customer Support have been excellent and certainly earned 5*, leading me to amend my review and rating.
On 20 October a replacement item was sent for next day delivery. DPD driver recorded it as delivered to me, but GPS location was several streets away! Investigations to determine what happened to this, and presumably the original item, could take some time. To save further delay, George Browns have sent yet another replacement at their expense via FedEx today (22/10/25). This is a high value item, which has now been replaced twice because of issues at DPD, all at considerable time and extra cost. My thanks to George Browns for their perseverance.

8 de outubro de 2025
logotipo da George Browns

Resposta da George Browns

Thank you for taking the time to share your feedback — we’re really sorry to hear that you’ve had such a frustrating experience with your delivery. We completely understand how disappointing it must be to wait for an order that hasn’t arrived as expected.

After checking our system, we haven’t been able to find any record of your previous messages on our support channels. We’d really like to get this sorted for you as quickly as possible, so please do reach out to us directly at support@georgebrowns.co.uk
with your order details. Once we have that information, our team will investigate right away and make sure this is resolved to your satisfaction.

Thank you again for bringing this to our attention — we truly appreciate your patience and the opportunity to put things right.

Kind regards,
The George Browns Team

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